Abbott CELL-DYN 3200, System Operator'S Manual

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CELL-DYN ® 3200 System Operator’s Manual
10-57
9140181H—October 2001
Section 10 Troubleshooting and Diagnostics
Message reception timeout /BL
The Analyzer did not receive acknowledgement of a command sent to the Data
Module within the allotted time.
– – – - Probable Cause – – – – – – - Corrective Action –
1. A communication error, possibly
due to a loose HSSL cable, has
occurred.
1. Check the HSSL cable connections.
Then, initialize the Analyzer by
pressing the
[INITIALIZATION]
key
on the second
DIAGNOSTICS MENU
screen. If the message appears
again, reboot the System.
NOTE: For the location of the
HSSL ports, refer to
Section 1: Use or
Function ; Subsection:
Data Module
Components
.
NOTE: If you wish to use the
Sample Loader, reset the
racks before initializing or
rebooting the System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Data acquisition timeout /BL
The Analyzer exceeded the allotted time for data acquisition.
– – – - Probable Cause – – – – – – - Corrective Action –
1. An Analyzer or Data Module
software timing error has occurred
1. Initialize the Analyzer by pressing
the
[INITIALIZATION]
key on the
second
DIAGNOSTICS MENU
screen. If the message appears
again, reboot the System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before initializing or
rebooting the System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Table 10.2 General Fault Conditions (Continued)