10-88
CELL-DYN
®
3200 System Operator’s Manual
9140181H—October 2001
Troubleshooting and Diagnostics
Tables for Instrument Conditions and Messages
Section 10
>>>> In Place of Results for WBC, RBC, HGB or PLT
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. Data exceeds linear range for that
parameter.
1. Dilute the sample with diluent/
sheath according to your laboratory
procedures and rerun the sample.
Multiply the results by the dilution
factor.
2. Improper reagent delivery or sample
aspiration.
2. Inspect syringes for proper
operation and check reagent Inlet
Lines for crimping.
High Rate of False Flagging
High number of false flags displayed on the
RUN
screen.
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. Dirty Diluent/Sheath Filter.
1. Replace Diluent/Sheath Filter.
2. Contaminated WBC Lyse.
2. Replace WBC Lyse reagent. Clean
WBC lyse syringe.
3. Dirty optical flow cell.
3. In S
PECIAL PROTOCOLS
menu,
follow procedure for emptying and
refilling optical flow cell.
4. Debris is present in the system.
4. In the second
SPECIAL PROTOCOL
menu screen, perform an
[
AUTO
CLEAN
]
and/or
[
EXTENDED
AUTOCLEAN
]
cycle to clean the
system.
5. Optical gains have shifted.
5. Contact your Abbott Hematology
Customer Support Center.
Table 10.3 Sample-Related Fault Conditions
