CELL-DYN
®
3200 System Operator’s Manual
10-63
9140181H—October 2001
Section 10
Troubleshooting and Diagnostics
Loader Fault 43: mix head stuck at top position
/BL
The Mix/Lift Assembly failed to move from its top position.
– – – - Probable Cause – – –
– – – - Corrective Action –
1. A mechanical problem is preventing
the Mix/Lift Assembly from moving
downward.
1. Remove the Loader Cover. Check
for an obstruction that is preventing
the Mix/Lift Assembly from
moving downward and, if one is
found, remove it. Then, reinstall the
Loader Cover, reset the racks, and
reset the Sample Loader by
pressing the following keys in
order:
[CLEAR FAULT]
,
[START LOADER]
,
[RESET LOADER]
.
2. A failure of the optical sensor or
related electronics has occurred.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Loader Fault 44: load zone empty detector malfunction
The system failed to retract mechanical arms after detecting that the load zone is
empty.
NOTE:
This fault does not lead to a Sample Loader halt because any rack
currently in the mixing zone is unaffected.
– – – - Probable Cause – – –
– – – - Corrective Action –
1. A mechanical problem has
prevented the rack arms in the load
zone from retracting.
1. Visually check for an obstruction
that is preventing the rack arms in
the load zone from retracting and, if
one is found, press the
STOP
LOADER
key to halt the Sample
Loader. Remove the obstruction.
Then, resume Sample Loader
operation by pressing the following
keys in order:
[START LOADER]
,
[RESUME LOADER]
.
2. A failure of the sensor, loader
mechanics, or related electronics has
occurred.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Table 10.2 General Fault Conditions (Continued)
