May 2013
2-618
Xerox® WorkCentre® 5790 Family
OF4a
Status Indicator RAPs
11-910
Stapler is unavailable.
Check for obstructions in
the stapler.
Stapler head motor 1 fails to
move or not primed
Clear obstruction from
stapler. Perform
11-
050-110, 11-360-110
RAP for 2K LCSS,
11-
050-120, 11-360-120
RAP for 1K LCSS,
11-
371-171 to 11-377-
171
RAP for HVF
11-911
Stapling is unavailable.
Check for obstructions in
the BM stapler.
Staple head 2 motor fails to
move
Clear obstruction from
stapler. Perform
11-
063-171, 11-411-171
RAP for HVF
11-912
Some finishing features are
unavailable. Check for
obstructions in the stapler.
Stapler unit 1 fails to move
Clear obstruction from
stapler. Perform
11-
053-110, 11-370-110
RAP for 2K LCSS,
11-
371-171 to 11-377-
171
RAP for HVF
11-913
Booklet making is unavail-
able. Check for obstruc-
tions in the BM
Back stop motor fails to move
or not home
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14
. Perform
11-065-
171, 11-383-171
,
11-
403-171, 11-413-171,
11-414-171
RAP for
HVF
11-914
-
Rear tamper away home sen-
sor failure
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14
. Perform
11-007-
110, 11-008-110, 11-
312-110, 11-313-110,
11-319-110
RAP for
2K LCSS,
11-007-
120, 11-008-120, 11-
312-120, 11-313-120,
11-319-120
RAP for
1K LCSS
11-915
-
HVF staple cartridge empty
Replace the staple
cartridge. Perform
11-
371-171 to 11-377-
171
RAP
11-916
-
HVF staples low
Replace the staple
cartridge. Perform
11-
371-171 to 11-377-
171
RAP
Table 10 11-5XX to 9XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
11-917
Clear the paper jam in the
Finisher.
Sheet over HVF BM compiler
paper present sensor
Clear the HFV BM
paper present sensor
area. Perform
11-172-
171
RAP
11-918
-
Sheet over tri- folder assist sen-
sor
Perform
11-185-171
to 11-187-171
RAP
11-919
-
Sheet over tri- folder exit sensor Perform
11-185-171
to 11-187-171
RAP
11-920
The Booklet Maker and Tri-
folder are currently unavail-
able
Failure of any BM or TF func-
tion
Check for obstruc-
tions in the HVF BM
and the tri-folder.
Check that the HVF
BM and tri-folder
interlocks are made.
Switch the machine
OFF and ON,
GP 14
.
Check the current
fault codes list for
HVF BM or tri-folder
faults and perform the
appropriate RAP.
11-921
Please close the Booklet
Maker Stapler module
The stapler position sensor indi-
cates the stapler module is not
closed in initialisation
Close the BM stapler
module. If necessary,
perform
11-063-171,
11-411-171
RAP for
staple unit 1, and
11-
403-171, 11-413-171,
11-414-171
RAP for
staple unit 2
11-926
Booklet Maker Stapling is
currently unavailable
Failure of the booklet maker
stapling functions.
Perform
11-063-171,
11-411-171
RAP for
staple unit 1, and
11-
403-171, 11-413-171,
11-414-171
RAP for
staple unit 2
11-928
-
Booklet maker output tray is full Empty the tray. If nec-
essary, perform
11C-
171
RAP
11-929
-
The stacker tray is 90% full
Empty the stacker
tray when conve-
nient. If necessary,
perform
11-460-171 to
11-462-171
RAP
11-930
-
The stacker tray is full
Empty the stacker
tray. If necessary, per-
form
11-460-171 to
11-462-171
RAP
Table 10 11-5XX to 9XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...