May 2013
2-311
Xerox® WorkCentre® 5790 Family
11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-
Status Indicator RAPs
11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319-110
Rear Tamper Move Failure RAP
11-007-110 Rear tamper fails to move to the front position.
11-008-110 Rear tamper fails to move to the rear position.
11-312-110 Rear tamper is not at the front home position.
11-313-110 Rear tamper is not at the rear home position.
11-319-110 Rear tamper is not at the away home position.
NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Figure 1
. Check for damage or obstructions that would prevent the tamper assembly from
operating correctly. If necessary, install a new tamper assembly,
PL 11.16 Item 1
.
•
Jams can be caused by removing prints from bin 1 before the machine has finished print-
ing. If the tampers are touched while they are moving, they may stall and cause the
machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher
and the tray 3 and tray 4 to paper path interface.
•
Jams can also be caused if the tray settings do not match the paper in the trays. Make
sure the tray settings are correct.
•
Check the condition of the front tamper drive belt and that it is correctly tensioned. Ten-
sioning is achieved by a spring on the motor, the motor should be free to move.
•
If there is a large jam of paper above bin 1 that has obstructed the tampers, this has prob-
ably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor.
Perform the following:
–
Check the paper for defects that could degrade the tamping operation e.g. curl,
paper condition, buckling or paper type. Refer to
IQ1
Image Quality Entry RAP.
–
Check the operation of the paddle roll, refer to
11-024-110, 11-025-110
Paddle Roll
Failure RAP.
–
Check the operation of the bin 1 upper level sensor, refer to
11-030-110, 11-334-110,
11-335-110, 11-336-110
Bin 1 Movement Failure RAP.
–
Refer to the
11J-110
Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
–
Check the 2K LCSS PWB DIP switch settings, refer to
11F-110
2K LCSS PWB DIP
Switch Settings RAP.
Procedure
NOTE: All 2K LCSS interlocks must be made to 24V to the motors.
NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Enter
dC330
, codes 11-004 and 11-006 alternately. The rear tamper moves between the
home and inboard positions,
Figure 1
.
Y
N
Go to
Flag 3
. Check the rear tamper motor, MOT11-004.
Refer to:
•
11G-110
2K LCSS PWB Damage RAP.
•
GP 10
, How to Check a Motor.
•
P/J312
,
2K LCSS PWB.
•
11D-110
2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Tamper assembly,
PL 11.16 Item 1
.
•
2K LCSS PWB,
PL 11.26 Item 1
.
Enter
dC330
code 11-311, actuate the rear tamper home sensor Q11-311. The display changes.
Y
N
Go to
Flag 1
and check Q11-311.
Refer to:
•
11G-110
2K LCSS PWB Damage RAP.
•
GP 11
, How to Check a Sensor.
•
P/J312
,
2K LCSS PWB.
•
11D-110
2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Rear tamper home sensor,
PL 11.16 Item 3
.
•
2K LCSS PWB,
PL 11.26 Item 1
.
NOTE: The away home position is used for short edge feed small paper. This saves unneces-
sary rear tamper travel.
Enter
dC330
code 11-319, actuate the rear tamper away home sensor Q11-319. The display
changes.
Y
N
Go to
Flag 2
and check Q11-319.
Refer to:
•
11G-110
2K LCSS PWB Damage RAP.
•
GP 11
, How to Check a Sensor.
•
P/J312
,
2K LCSS PWB.
•
11D-110
2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Rear tamper away home sensor,
PL 11.16 Item 3
.
•
2K LCSS PWB,
PL 11.26 Item 1
.
Perform
SCP 6
Final Actions.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...