May 2013
2-72
Xerox® WorkCentre® 5790 Family
03-315, 325, 347, 348, 349, 355, 400, 03-320 to 03-324
Status Indicator RAPs
03-315, 325, 347, 348, 349, 355, 400 Single Board Controller
PWB Failure RAP
03-315 The single board controller PWB has performed a crash recovery procedure.
03-325 A single board controller PWB clock is not functioning.
03-347 The single board controller PWB POST has failed the EPC test.
03-348 The single board controller PWB POST has failed the ASIC test.
03-349 The single board controller PWB POST has failed the rotation memory test.
03-355 The single board controller PWB POST has failed the NVM integrity test.
03-400 The single board controller PWB cannot detect additional EPC memory.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
Check that the single board controller PWB cooling fan is operating. If necessary, go to
the
03A
Single Board Controller PWB Cooling Fan Failure RAP.
•
Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to
OF10
intermittent Failure RAP.
Procedure
1.
Ensure all the connectors on the PWBs that follow are correctly and securely seated:
•
Single board controller PWB,
PL 3.24 Item 3
.
•
Software module,
PL 3.24 Item 8
.
•
Memory module,
PL 3.24 Item 12
.
•
(W/
TAG 150
) Scanner daughter PWB,
PL 3.24 Item 20
.
2.
Install new parts as necessary:
•
Memory module,
PL 3.24 Item 12
.
•
Software module,
PL 3.24 Item 8
.
•
(W/
TAG 150
) Scanner daughter PWB,
PL 3.24 Item 20
.
•
Single board controller PWB,
PL 3.24 Item 3
.
03-320 to 03-324 Single Board Controller PWB to DADH
Error RAP
03-320 Communications between the single board controller PWB and the DADH have failed.
03-321 Communications between the single board controller PWB and the DADH are out of
sequence.
03-322 The DADH has detected a read/write error.
03-323 The DADH has detected a software error.
03-324 The DADH has detected a boot check sum error.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Remove originals from the DADH.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to the
OF10
intermittent Failure
RAP.
•
If an 03-320 fault occurs with 03-300, 03-330 and 03-340 fault codes, together with a net-
work controller unavailable message, go to the
03D
Software Module Failure RAP.
Procedure
1.
Ensure all the connectors on the PWBs that follow are correctly and securely seated:
•
Single board controller PWB,
PL 3.24 Item 3
.
•
Scanner daughter PWB,
PL 3.24 Item 20
.
•
Power distribution PWB,
PL 3.24 Item 5
.
•
DADH PWB,
PL 5.10 Item 5
.
Check also, the in-line connector in the communications/power cable,
PL 5.10 Item 6
.
2.
Go to
Flag 2
. Check the voltages. Refer to:
•
01B
0V Distribution RAP.
•
01D
+3.3V Distribution RAP.
•
01G
+24V Distribution RAP.
3.
Go to
Flag 1
and
Flag 2
. Check the wiring,
GP 7
. If necessary, install a new communica-
tion/power cable,
PL 5.10 Item 6
.
4.
If the fault was detected during a software upgrade, go to
Flag 3
. Check the connection.
Reload the software,
GP 4
, Machine Software.
5.
Install new components as necessary:
•
Single board controller PWB,
PL 3.24 Item 3
.
•
DADH PWB,
PL 5.10 Item 5
.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...