May 2013
2-259
Xerox® WorkCentre® 5790 Family
09-310, 09-390
Status Indicator RAPs
09-310, 09-390 Low Toner Sensor Failure RAP
09-310 The toner cartridge motor continues to dispense toner for a period greater than 12 sec-
onds after the low toner sensor detects that the toner dispense module is full.
09-390 The low toner sensor detects that the toner level is low for a period greater than 70 sec-
onds after toner cartridge motor start.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Figure 1
. Ensure the toner cartridge is not empty. If the toner cartridge is empty, install a new
toner cartridge, (35-55 ppm)
PL 9.17 Item 4
, (65-90 ppm)
PL 9.15 Item 4
.
Procedure
NOTE: The door interlock switch must be cheated when ch24V components.
NOTE: The toner cartridge motor will time out after 5 seconds.
Cheat the door interlock switch. Enter
dC330
code 09-045 toner cartridge motor, MOT09-045.
Press start. Observe the toner cartridge. The toner cartridge rotates.
Y
N
The motor runs.
Y
N
Go to
Flag 1
. Check MOT09-045. Refer to:
•
GP 10
How to Check a Motor.
•
Figure 2
.
•
P/J6
, IOT PWB
.
•
01G
+24V Distribution RAP.
•
01B
0V Distribution RAP.
Install new components as necessary:
•
Toner dispense module, (35-55 ppm)
PL 9.17 Item 1
, (65-90 ppm)
PL 9.15 Item
1
.
•
Developer module, (35-55 ppm)
PL 9.17 Item 2
, (65-90 ppm)
PL 9.15 Item 2
.
•
Perform
OF7
IOT PWB Diagnostics RAP before a new IOT PWB is installed,
PL 1.10 Item 2
.
Check the toner dispense drive gears,
Figure 1
and
Figure 2
.
If necessary install a new toner dispense module, (35-55 ppm)
PL 9.17 Item 1
, (65-90
ppm)
PL 9.15 Item 1
.
Enter
dC330
code 09-040 toner dispense motor and add the code 09-310 low toner sensor,
Q09-310. Press Start.
NOTE: It may necessary to enter the codes several times to ensure that the toner dispense
motor does actuate and deactuate the low toner sensor. It may be necessary to make several
copies to prevent over toning the developer.
The display changes from high to low or low to high.
Y
N
Go to
Flag 2
. Check Q09-310. Refer to:
•
Figure 2
.
•
P/J6
, IOT PWB
.
•
01B
0V Distribution RAP.
•
01E
+5V Distribution RAP.
Install new components as necessary:
•
Low toner sensor, (35-55 ppm)
PL 9.17 Item 5
, (65-90 ppm)
PL 9.15 Item 5
.
•
Developer module, (35-55 ppm)
PL 9.17 Item 2
, (65-90 ppm)
PL 9.15 Item 2
.
•
Perform
OF7
IOT PWB Diagnostics RAP before a new IOT PWB is installed,
PL
1.10 Item 2
.
The fault may be intermittent, due to toner bridging inside the toner cartridge. Install a new
toner cartridge, (35-55 ppm)
PL 9.17 Item 4
, (65-90 ppm)
PL 9.15 Item 4
.
Check the image quality and complete
SCP 6
Final Actions.
Figure 1 Component location
Toner cartridge
PJ93
Toner cartridge
drive gears
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...