May 2013
2-648
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
The network controller is
about to be reset
16-502
When ever the network control-
ler detects that a platform reset
is about to occur
When the network
controller reset is initi-
ated
The scanner could not
match the original with a
known size.
Document size sensor failure.
Input module angle sensor fail-
ure.
Perform
14A
RAP
The ROS motor has failure.
Switch the machine off,
wait 3 minutes, then switch
on the machine again. If
the fault persists call for
assistance or press Close
to use other services.
06-520
ROS motor failed.
Perform
06-020
RAP
The software that controls
tray 5 requires updates.
Tray 5 is unavailable
03-597
Incompatible software detected
in the tray 5 controller
Switch the machine
off and on,
GP 14
.
Perform
03-419, 03-
420
The User Interface is not
available. Please call for
assistance
02-530
Fault detected at UI. Local UI
needs service
Perform
02-320, 02-
380
RAP
The Xerographic module is
not compatible with this
machine. Please refer to
the User Guide
09-570
Xerographic module CRUM
authorization failure. 09-399.
The status clears when the
associated has been cleared
Perform
09-399
RAP.
The Xerographic Module is
not compatible with this
machine.
09-587
The system setting does not
match the xerographic module
type
Install correct xero-
graphic module or
modify setting
The Xerographic Module is
not compatible with this
machine.
09-588
The system setting does not
match the xerographic module
market region ID setting
Install correct xero-
graphic module or
modify setting
The Xerographic Module is
not compatible with this
machine.
09-589
The system setting does not
match the xerographic module
speed setting
Install correct xero-
graphic module or
modify speed setting
There is a problem with at
least one machine service.
Please switch the machine
off then on again. If this
does not solve the problem,
switch the machine off and
call for assistance
02-534
Machine not achieved stable
state five minutes from power
on
Perform
02-390, 02-
391, 02-704, 02-
706
RAP
There is a problem with at
least one machine service.
Please switch the machine
off then on again. If this
does not solve the problem,
switch the machine off and
call for assistance
02-535
All services that the UI is wait-
ing for in the registry do not
appear even though the Image
processing / UI sync occurred
Perform
02-390, 02-
391, 02-704, 02-706
RAP
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
There is a problem with at
least one machine service.
Please switch the machine
off then on again. If this
does not solve the problem,
switch the machine off and
call for assistance
02-536
All services that the UI is wait-
ing for do not appear in the reg-
istry
Perform
02-390, 02-
391, 02-704, 02-
706
RAP
Token Ring functions are
not available. Please notify
machine administrator
16-592
Network controller - Token Ring
TCP / IP port connectivity failed
Connectivity fix and
switch off the machine
then switch on the
machine,
GP 14
.
Toner adjustments in
progress. Please wait.
09-546
Replenisher sump refilling
Perform
09-360, 09-
361, 09-362, 09-363
RAP
Toner cartridge empty
09-592
Toner level sensor registers
developer sump not full
Install new toner car-
tridge,
PL 9.15 Item 4
.
Toner cartridge nearly
empty. Ensure you have a
replacement cartridge
09-599
When less than X days pre-
dicted until toner cartridge end
of life
Order a new toner
cartridge,
PL 9.15
Item 4
.
Or cleared when 02-
560 status code is
raised.
Toner cartridge status is
disabled
09-545
This status is raised when the
toner gas gauge is disabled
No action required.
The toner gas gauge
can be enabled, if
required
Toner control failure
09-597
Toner concentration process
control failure.
Perform
09-360, 09-
361, 09-362, 09-363
RAP
Toner control sensor failure 09-598
Toner control sensor failure.
Perform
09-360, 09-
361, 09-362, 09-363
RAP
Tray 1 empty, please reload 07-511
Tray 1 paper present sensor
detects no paper in tray
Perform
07A
RAP
Tray 1 is low on paper
07-531
Tray 1 paper low
Perform
07A
RAP
Tray 1 is out of service,
please use a different tray
07-541
Tray 1 out of service.
Perform
07H
RAP
Tray 2 empty, please reload 07-512
Tray 2 paper present sensor
detects no paper in tray
Perform
07A
RAP
Tray 2 is low on paper
07-532
Tray 2 paper low
Perform
07A
RAP
Tray 2 is out of service,
please use a different tray
07-542
Tray 2 out of service.
Perform
07H
RAP
Tray 3 empty, please reload 07-513
Tray 3 paper present sensor
detects no paper in tray
Perform
07F
RAP
Tray 1 is lifting
07-551
Tray 1 is lifting.
Perform
07-353
RAP
Tray 2 is lifting
07-552
Tray 2 is lifting.
Perform
07-354
RAP
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...