May 2013
2-69
Xerox® WorkCentre® 5790 Family
03-300, 306, 461, 482, 805, 870
Status Indicator RAPs
03-300, 306, 461, 482, 805, 870 Single Board Controller
PWB to IOT PWB Error RAP
03-300 The single board controller PWB to IOT communications have failed.
03-306 The IOT PWB has received an inappropriate print command from the single board con-
troller PWB.
03-461 A speed mismatch has been detected between the single board controller PWB and
the IOT PWB, in the NVM settings.
03-482 The single board controller PWB has failed to receive a +24V on signal from the IOT
PWB.
03-805 The IOT PWB has received an un-recognized message from the single board controller
PWB.
03-870 The IOT PWB cannot be recognized by the single board controller PWB.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
If the fault occurs during a software upgrade, wait 15 minutes for the software program-
ming operation to complete, before the next action.
•
Switch off the machine, then switch on the machine,
GP 14
. If the on/off switch fails to
operate, go to the
03-374
Power Off Failure RAP.
•
Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to
OF10
intermittent Failure RAP.
•
If an 03-300 fault occurs with 03-320, 03-330 and 03-340 fault codes, together with a net-
work controller unavailable message, go to the
03D
Software Module Failure RAP.
Procedure
1.
Switch off the machine,
GP 14
. Ensure all the connectors on the single board controller
PWB,
PL 3.24 Item 3
and the IOT PWB,
PL 1.10 Item 2
are correctly and securely seated.
Switch on the machine,
GP 14
.
2.
If the fault was detected during a software upgrade, go to
Flag 1
. Check
P/J107
on the
single board controller PWB.
Re-load the software set,
GP 4
Machine Software.
3.
Perform
OF7
IOT PWB Diagnostics RAP.
4.
Go to
Flag 2
. Check the wiring,
GP 7
. If necessary, install a new single board controller
PWB module / LVPS / IOT PWB harness,
PL 3.24 Item 14
.
5.
03-461 Only: Go to the
OF7
IOT PWB Diagnostics RAP. Check CR 27 for an indication of
NVM Test Failure.
6.
Install a new IOT PWB,
PL 1.10 Item 2
. Perform
OF7
IOT PWB Diagnostics RAP before a
new IOT PWB is installed.
7.
Install a new single board controller PWB,
PL 3.24 Item 3
.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...