Xerox WorkCentre 5790 Series, Service Manual

Page: 666 / 1610

May 2013
2-634 Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Finisher Insert Stock Out of
Order 11-949 An insert sheet has not arrived
at its intended output destina-
tion See the message text.
If necessary, perform
11-191-171, 11-193-
171, 11-194-171, 11-
196-171
RAP and 11-
100-171, 11-101-171
RAP
Fuser module control fail-
ure. Printing is unavailable.
If fault persists, call for
assistance. Touch Ignore
Error to use other services 10-555 Fuser control software failure. Perform 10-322, 10-
324, 10-325, 10-330,
10-370
RAP
Fuser module temperature
fault - Fuser lamps not under control. Perform the 10-315,
10-320, 10-321, 10-
323, 10-340, 10-350,
10-360, 10-365, 10-
380
RAP
Fuser module temperature
fault. Printing is unavail-
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services 10-550 Hardware detected fuser fail-
ure. Perform 10-315, 10-
320, 10-321, 10-323,
10-340, 10-350, 10-
360, 10-365, 10-380
RAP
Fuser module under tem-
perature fault. Printing is
unavailable. If fault per-
sists, call for assistance.
Touch Ignore Error to use
other services 10-545 Fuser warm-up failure. Perform 10-322, 10-
324, 10-325, 10-330,
10-370
RAP
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action
Hardware must be added
or replaced. Please notify
machine administrator 16-554 Network controller - the IPA
card is either broken or missing Re-insert or replace
IPA card
Hole punching is unavail-
able 11-550 There are too many pages for
the punch to operate Instruct customer to
use fewer pages in
the set (max 50
sheets)
Hole punching is unavail-
able 11-551 The punch operation has been
taken out of service Perform 11-043-110,
11-350-110 RAP for
2K LCSS, 11-044-171
to 11-047-171 RAP for
HVF
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action
Hole punching is unavail-
able 11-552 There are too many pages for
the punch to operate Instruct customer to
use fewer pages in
the set (max 50
sheets)
Hole punching is unavail-
able. Check for obstruc-
tions in the hole puncher 11-908 Punch head motor fails Clear the paper jam.
Perform
11-043-110,
11-350-110 RAP for
2K LCSS, 11-044-171
to 11-047-171 RAP for
HVF
Image disk offline. Jobs
may take longer than nor-
mal 19-511 Faulty image disk Switch off the
machine, then switch
on the machine,
GP
14 . Perform 03C RAP
Image disk offline. Please
call for assistance 19-512 Image disk read or write failure. Switch off the
machine, then switch
on the machine,
GP
14 . Perform 03C RAP
Image too large to process.
Please alter job and scan
again 16-542 Insufficient resources to pro-
cess the image Reduce scan size,
reduce scan resolu-
tion
Immediate Job Overwrite
failed. Please perform and
On Demand Overwrite
immediately 16-535 ESS Immediate Image Over-
write Error The status is cleared
when the ESS com-
pletes the On
Demand Image Over-
write
Immediate Job Overwrite
failed. Please perform an
On Demand Overwrite
immediately. 20-590 Fax immediate image over-
write error. Fault 20-710 is
raised. Perform 20-710, 20-
711 RAP.
Incompatible fuser module 10-531 The system setting does not
match the fuser type setting
(fuser voltage) Install a new fuser or
modify settings
Incompatible fuser module 10-532 The system setting does not
match the fuser OpCo ID set-
ting (Market region) Install a new fuser or
modify OpCo ID set-
ting
Incompatible fuser module 10-533 The system setting does not
match the fuser product speed
setting Install a new fuser or
modify the product
speed setting
Incompatible network con-
troller 03-528 Low speed controller fitted to
high speed copier Switch off the
machine, then switch
on the machine,
GP
14
Incomplete Network Inter-
face window 16-537 Any scan to distribution service
not available Switch off the
machine then switch
on the machine,
GP
14 .
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action