May 2013
2-629
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance.
03-590
Fax POST failure status
Perform
20A
RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance.
20-570
When the fault 20-342 is raised Perform
20-342
RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance.
20-571
When the fault 20-339 is raised Perform
20-331, 20-
339, 20-341
RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance.
20-572
When the fault 20-340 is raised Perform
20-332, 20-
340
RAP
A nonstandard document
has been detected. It will
be scanned to match the
closest standard size
05-504
A document length is detected
during the document feed cycle
that is not consistent with the
document size assumed by the
DADH sensors and the market
region settings
Cleared when job
cancelled or com-
pleted. Perform
05C
RAP
Accounting out of memory.
Please notify machine
administrator
16-551
Network controller - accounting
log is full or a hard disk full
state exists
Accounting Adminis-
trator needs to
retrieve accounting
data log from the sys-
tem
Accounting problem.
Please notify machine
administrator
16-543
Network controller - authoriza-
tion file on the system is cor-
rupted. No jobs can be
authorized.
Authorization should
be disabled until the
accounting SA can
purge and reload the
authorization data-
base
Additional memory required
to support fax. Please
notify machine administra-
tor
16-555
Network controller - not enough
physical memory is configured
on the platform to support lan
fax
Add memory
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Additional memory
required. Please call for
assistance
16-553
Network controller - not enough
physical memory is configured
on the platform to support scan
to file
Add memory
Additional memory is
required. Please call for
assistance
17-504
Insufficient memory for CPSR
filing cabinet
Delete saved jobs
from memory
Adjust position of Tray 1
before proceeding
07-506
Tray 1 guides moved out of
‘fixed’ position
Tray 1 is opened or
guides set to the
‘fixed’ position
Adjust position of Tray 2
before proceeding
07-507
Tray 2 guides moved out of
‘fixed’ position
Tray 2 is opened or
guides set to the
‘fixed’ position
Adjustments in progress
14-562
Scanner ready checks are not
complete
If the ready check
does not complete,
switch off the
machine, then switch
on the machine,
GP
14
. Wait for a few min-
utes, if the scanner
continues to check
without completing.
Perform
03-330, 03-
462
RAP
After clearing paper,
replace any discarded tabs
with identical tab stock in
the correct tray
03-573
When the image processing
determines that a jam occurred
When the IOT has
performed stray sheet
detection successfully
All output trays are unavail-
able. Check for obstruc-
tions in the finisher
11-909
Punch head home sensor not
made
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14
. Perform
11-030-
110, 11-334-110, 11-
335-110, 11-336-110
RAP for 2K LCSS,
11-
030-120, 11-334-120,
11-335-120, 11-336-
120
RAP for 1K
LCSS,
11-044-171 to
11-047-171
RAP for
HVF
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...