May 2013
2-642
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Paper size mismatch.
Check paper in Tray 2.
Some image loss may
occur
07-572
First sheet fed after a tray 2 sta-
tus change does not match the
confirmed stock
Check the paper in
tray 2. Perform
07E
RAP
Paper size mismatch.
Check paper in Tray 3.
Some image loss may
occur
07-573
First sheet fed after a tray 3 sta-
tus change does not match the
confirmed stock
Check the paper in
tray 3. Check that the
tray is set to correct
paper size, (W/O
TAG
151
) ADJ 7.1 or (W/
TAG 151
)
ADJ 7.5
Paper size mismatch.
Check paper in Tray 4.
Some image loss may
occur
07-574
First sheet fed after a tray 4 sta-
tus change does not match the
confirmed stock
Check the paper in
tray 4. Check that the
tray is set to correct
paper size, (W/O
TAG
151
) ADJ 7.1 or (W/
TAG 151
)
ADJ 7.5
Paper size mismatch.
Check paper in tray 5
07-576
The first sheet after a tray 5 sta-
tus change does not match the
confirmed stock
Confirm the paper
size in the UI
Paper size mismatch.
Check paper in Bypass
tray. Some image loss may
occur
07-575
First sheet fed after a bypass
tray status change does not
match the confirmed stock
Check the paper in
bypass tray and the
side guide is set cor-
rectly
Paper Trays are unavail-
able. Call for assistance
03-549
IOT microprocessor: comm
error. Fault 03-350 is raised.
Perform
03-350, 03-
351, 03-354
RAP
Pause To Unload Time-out
Warning
11-941
Machine is paused for unload-
ing. Need to press button on
pop up screen
Follow the instruc-
tions. If necessary,
perform
11H-171
Pause To Unload Time-out
Warning
11-942
Timer expiry. Wait for machine
to pause, then press button on
pop up screen
Follow the instruc-
tions. If necessary,
perform
11H-171
Please check the output bin
for blank and partially
imaged sheets and discard
them
03-510
When paper is delivered to the
output and a video complete
has not been received by the
single board controller PWB
Perform
03-423, 424,
433, 434, 821, 822,
831, 832
RAP
Please close the Booklet
Maker Stapler module
11-921
The stapler position sensor
indicates the stapler module is
not closed in initialisation
Close the BM stapler
module. If necessary,
perform
11-063-171,
11-411-171
RAP for
staple unit 1, and
11-
403-171, 11-413-171,
11-414-171
RAP for
staple unit 2
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Please delete the job. No
tray is configured with the
required paper size. Press
the Job Status button. Then
select the Delete Button.
22-504
No tray configured for media
Configure one tray for
this stock size.
Please enter your pass-
word and press Enter
03-535
Machine in service copy mode
for password entry
Status clears on leav-
ing service copy mode
Please follow the instruc-
tions below to replace the
document handler feed roll
05-548
DADH feed roll assembly at
end of life
Install a new feed roll
assembly, (35 ppm)
PL 5.15 Item 1
or (40-
90 ppm)
PL 5.17 Item
1
.
Please wait, adjusting fuser
temperature
10-540
Fuser temperature control fail-
ure.
Perform
10-322, 10-
324, 10-325, 10-330,
10-370
RAP,
10-315,
10-320, 10-321, 10-
323, 10-340, 10-350,
10-360, 10-365, 10-
380
RAP
Please wait, freeing mem-
ory
19-502
Out of memory resources. Fault
19-401, 19-402
Perform
19-401, 19-
402, 19-403
RAP
Please wait, freeing mem-
ory.
17-580
Out of memory resources. Fault
19-401, 19-402
Perform
19-401, 19-
402, 19-403
RAP
Please wait. The image
disk is full.
19-513
The system has detected that
insufficient space is available
on the image disk
Wait for space to
become available
Please wait, the system is
attempting to recover
19-510
At power up, the image disk is
not present or faulty.
Switch off the
machine, then switch
on the machine,
GP
14
. Perform
03C
RAP
Please wait. The system is
attempting to recover from
a fault
03-556
When fault codes 03-351 and
03-354 are raised
Perform
03-350, 03-
351, 03-354
RAP
Please wait - the system is
attempting to recover from
a fault
03-557
Tray 5 comms error. Fault 03-
366 is raised
Perform
03-366
RAP
Please wait. The system
software and the network
controller are about to be
reset from a remote client.
The reset may take sev-
eral minutes. Any jobs cur-
rently being marked will be
cancelled
03-501
prtgeneralReset MIB object on
the network controller is set to a
value of powerCycleReset(4)
None
Please wait, your job will
continue shortly. Do not
press the Start button again
19-506
Job delayed status
High EPC usage. Per-
form
19-401, 19-402,
19-403
RAP
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...