May 2013
2-649
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Tray 3 is lifting
07-550
Tray 3 is lifting.
Perform
07-355
RAP
Tray 3 is low on paper
07-533
Tray 3 paper low
IOT microprocessor
detects Tray 3 paper
level at 25%. Perform
07B
RAP
Tray 3 is out of service,
please use a different tray
07-543
Tray 3 elevate top sensor does
not turn on within 7 seconds
after elevator motor on.
Perform
07-355
RAP
Tray 3 and 4 are unavail-
able. Please call for assis-
tance.
03-552
IOT microprocessor to HCF
communication error. Fault 03-
359 raised
Perform
03-359, 03-
407
RAP
Tray 4 empty, please reload 07-514
Tray 4 paper present sensor
detects no paper in tray
Perform
07F
RAP
Tray 4 is lifting
07-560
Tray 4 is lifting
Perform
07-360
RAP
Tray 4 is low on paper
07-534
Tray 4 paper low
IOT microprocessor
detects Tray 4 paper
level at 25%. Perform
07B
RAP
Tray 4 is out of service,
please use a different tray
07-544
Tray 4 elevate top sensor does
not turn on within 7 seconds
after elevator motor on
Perform
07-360
RAP
Tray 5 empty, please reload 07-516
Tray empty sensor detects no
paper
Reload paper. If nec-
essary, perform
07J
Tray 5 is lifting, please wait 07-561
Tray 5 is currently lifting
Perform
07-373
Tray 5 is out of service,
please use a different tray
07-546
Tray 5 cannot feed paper
Switch the machine
off and on,
GP 14
.
Check that the tray is
in the correct posi-
tion. Perform
07-306
,
07-372
, or
07-373
RAP
Tray 5 is overloaded,
please remove excess
paper
07-539
Paper equals or is more than
100% full in tray 5
Remove some paper.
If necessary, perform
07-373
and
07-374
Tray 5 is low on paper
07-536
Tray 5 paper below 5% full
Add paper. If neces-
sary, perform
07-373
and
07-374
RAPs
Tray 5 is unavailable.
Check cabling connections
03-598
Tray 5 software is installed but
hardware is not detected
Check that all tray 5
control PWB connec-
tions are good. Per-
form
03-366
.
Tray 5 is unavailable.
Check for obstructions in
Tray 5
07-563
Tray 5 lifting has stopped
Perform
07-373
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Tray 5 is unavailable.
Check for obstructions in
Tray 5
07-564
Tray 5 lowering has stopped
Perform
07-374
Try turning the machine off
and on. Please call for
assistance if the problem
persists
03-591
The single board controller
PWB reports that its stored
machine model ID differs from
that stored in the IOT
Switch the machine
off and on,
GP 14
. If
necessary, reload the
software,
GP 4
then
re-run the install wiz-
ard, refer to
GP 15
.
Try turning the machine off
and on. Please call for
assistance if the problem
persists
03-592
The single board controller
PWB reports that its stored
machine type differs from that
stored in the IOT
Switch the machine
off and on,
GP 14
. If
necessary, reload the
software,
GP 4
then
re-run the install wiz-
ard, refer to
GP 15
.
Try turning the machine off
and on. Please call for
assistance if the problem
persists
03-593
The single board controller
PWB reports that its stored
machine speed ID differs from
that stored in the IOT
Switch the machine
off and on,
GP 14
. If
necessary, reload the
software,
GP 4
then
re-run the install wiz-
ard, refer to
GP 15
.
Try turning the machine off
and on. Please call for
assistance if the problem
persists
03-594
The single board controller
PWB reports that its stored
machine variant ID differs from
that stored in the IOT
Switch the machine
off and on,
GP 14
. If
necessary, reload the
software,
GP 4
then
re-run the install wiz-
ard, refer to
GP 15
.
Try turning the machine off
and on. Please call for
assistance if the problem
persists
05-588
Finisher software version sup-
plied is not compatible. Fault
03-418 raised
Perform
03-360, 03-
408 to 03-410, 03-418
RAP If necessary,
reload the software,
GP 4
Try turning the machine off
and on. Please call for
assistance if the problem
persists
05-589
IOT, DADH or UI software ver-
sion supplied at power-on is not
compatible with the single
board controller PWB.
Perform
03-300, 306,
461, 482, 805, 870
RAP,
03-320 to 03-
324
RAP,
03-310
RAP. If necessary,
reload the software,
GP 4
Unable to access the dis-
play list. Please select O.K
and then attempt your
selection again.
02-561
Part of save job for reprint.
Select O.K, then
attempt selection
again.
Unable to detect card
reader
03-601
Smart Card authentication has
been enabled but no card
reader is installed
Perform
03-412
RAP.
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...