May 2013
2-606
Xerox® WorkCentre® 5790 Family
OF4a
Status Indicator RAPs
03-568 Job contains too many
sheets to be folded and
stabled. See Help for
more details.
The single board controller
PWB reports that the BM job
contains too many sheets for
the BM to fold and staple.
Maximum number of
output sheets that can
be folded and stapled is
15
03-569 Job contains too many
sheets to be folded. See
Help for more details.
The single board controller
PWB reports that the BM job
contains too many sheets for
the BM to fold
Maximum number of
output sheets that can
be folded is 15
03-570 Current job exceeds tray
capacity, you will be
prompted to empty the
tray
Job is too large for selected
output bin
None
03-571 The installed staple car-
tridge can staple a maxi-
mum of 50 sheets. Please
confirm to close this win-
dow
50 sheet cartridge installed in
the HVF
Press confirm.
03-573 After clearing paper,
replace any discarded
tabs with identical tab
stock in the correct tray
Image processing reports that
a jam occurred
Cleared when the IOT
has performed stray
sheet detection suc-
cessfully the status
clears
03-575 Main motor control fault.
Printing is unavailable. If
fault persists, call for
assistance. Touch Ignore
Error to use other services
Main motor not being con-
trolled. Fault 03-397 raised
Perform
03-397
RAP
03-576 IOT cycled in without
printing
IOT cycled in without printing.
Fault 03-395 raised
Perform
03-395, 396,
852, 853
RAP
03-579 Machine speed configura-
tion error
Speed in image processing
NVM does not match speed in
DADH
Perform
03-320 to 03-
324
RAP. Perform
03-
330, 03-462
RAP. Refer
to
GP 15
How to Set the
Machine Configuration
03-580 Machine speed configura-
tion error
Speed in Image processing
NVM does not match speed in
IOT NVM. Fault 03-461 is
raised.
Perform
03-330, 03-462
RAP. Refer to
GP 15
How to Set the Machine
Configuration
03-581 Machine speed configura-
tion error
Speed in Image processing
NVM does not match scanner
speed. Fault 03-462 is raised.
Perform
03-330, 03-462
RAP. Refer to
GP 15
How to Set the Machine
Configuration
03-585 Scan to file unavailable
Fault 03-331 raised. The sta-
tus is cleared when status 03-
544 is raised.
Switch off the machine
then switch on the
machine,
GP 14
.
03-586 FAX service unavailable
The fault 03-401 or 03-403 is
raised.
Perform
03-401, 03-
403
. Perform
20A
RAP
Table 3 03-5XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
03-587 Machine unavailable
The fault 03-417 is raised.
Perform
03-417
RAP
03-588 Fax service is unavailable Basic Fax not detected or con-
firmed.
Perform
03-401, 03-
403
. Perform
20A
RAP
03-589 Fax Service Error A Fax
Service error has
occurred. Fax line 2 is
unavailable. Fax line 1 is
still available. Contact
your System Administra-
tor.
Extended Fax not detected or
confirmed.
Perform
20A
RAP
03-590 A Fax Service error has
occurred. Press the power
button on the left side of
the machine and choose
Quick Restart. If fault per-
sists, please call for assis-
tance.
Fax POST failure status
Perform
20A
RAP
03-591 Try turning the machine
off and on. Please call for
assistance if the problem
persists
The single board controller
PWB reports that its stored
machine model ID differs from
that stored in the IOT
Switch the machine off
and on,
GP 14
. If nec-
essary, reload the soft-
ware,
GP 4
then re-run
the install wizard, refer
to
GP 15
.
03-592 Try turning the machine
off and on. Please call for
assistance if the problem
persists
The single board controller
PWB reports that its stored
machine type differs from that
stored in the IOT
Switch the machine off
and on,
GP 14
. If nec-
essary, reload the soft-
ware,
GP 4
then re-run
the install wizard, refer
to
GP 15
.
03-593 Try turning the machine
off and on. Please call for
assistance if the problem
persists
The single board controller
PWB reports that its stored
machine speed ID differs from
that stored in the IOT
Switch the machine off
and on,
GP 14
. If nec-
essary, reload the soft-
ware,
GP 4
then re-run
the install wizard, refer
to
GP 15
.
03-594 Try turning the machine
off and on. Please call for
assistance if the problem
persists
The single board controller
PWB reports that its stored
machine variant ID differs from
that stored in the IOT
Switch the machine off
and on,
GP 14
. If nec-
essary, reload the soft-
ware,
GP 4
then re-run
the install wizard, refer
to
GP 15
.
03-597 The software that controls
tray 5 requires updates.
Tray 5 is unavailable
Incompatible software
detected in the tray 5 controller
Switch the machine off
and on,
GP 14
. Per-
form
03-419, 03-420
Table 3 03-5XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...