May 2013
2-645
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Scanner is calibrating,
please wait
14-560
Scanner is calibrating
If calibration does not
complete, switch off
the machine, then
switch on the
machine,
GP 14
. Wait
for a few minutes, if
the scanner contin-
ues to calibrate with-
out completing
perform
14-703 to 14-
706, 712, 714, 716,
718
RAP
Scheduling fault etc.
22-560
SML error.
Switch off the
machine then switch
on the machine,
GP
14
.
Slide Tray 5 up to machine 07-581
Tray 5 is un-docked
Perform
07-372
Sip FireWire card not sup-
ported
03-502
SIP FireWire card vendor and
device ID not in list of sup-
ported FireWire cards
No action
Software cycling control
fault. Printing is unavail-
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services / Printing is
unavailable
03-560
Laser on without printing. Fault
03-396 raised
Perform
03-395, 396,
852, 853
RAP
Software option codes do
not match
16-552
Network controller - the flag in
system manager is not in sync.
with the network controller PM
Switch off the
machine then switch
on the machine,
GP
14
.
Software upgrade complet-
ing - please wait
03-537
IOT software upgrade status
None
Some finishing features are
unavailable. Check for
obstructions in the finisher
11-903
Compiler carriage or stapling
fault
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14
. Perform
11-364-
110
RAP for 2K
LCSS,
11-364-120
RAP for 1K LCSS,
11-
172-171
,
11-180-171,
11-182-171
,
11-185-
171 to 11-187-171
,
11-371-171 to 11-377-
171
RAP for HVF
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Some finishing features are
unavailable. Check for
obstructions in the stapler.
11-912
Stapler unit 1 fails to move
Clear obstruction from
stapler. Perform
11-
053-110, 11-370-110
RAP for 2K LCSS,
11-
371-171 to 11-377-
171
RAP for HVF
Some network controller
services are not available.
Contact system administra-
tor.
17-570
Communication with NNTP
server failed
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
machine administrator
16-560
Some processes on the net-
work controller have failed
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
machine administrator
16-581
The network controller diagnos-
tic service process has stopped
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
machine administrator
16-582
The network controller authen-
tication SPI process has
stopped
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
machine administrator
16-588
The network controller sub-
agent process has failed
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
machine administrator
16-590
The network controller connec-
tivity configuration process has
failed
Switch off the
machine then switch
on the machine,
GP
14
.
Some network services
unavailable. Please notify
the machine administrator
16-501
Not enough memory on the
image processing for JBA
Machine restart initi-
ated
Some network services
unavailable. Please notify
the machine administrator
16-504
Dynamic domain name regis-
tration process failed
Machine restart initi-
ated
Some network services
unavailable. Please notify
the machine administrator
16-505
Insufficient memory for E-mail
More physical mem-
ory needs to be added
to the platform
Some network services
unavailable. Please notify
the machine administrator
16-507
Service location protocol pro-
cess failed
Machine restart initi-
ated
Some network services
unavailable. Please notify
the machine administrator
16-508
Autonet address resolution did
not work
Machine restart initi-
ated
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...