May 2013
2-473
Xerox® WorkCentre® 5790 Family
11-396-171 to 11-399-171
Status Indicator RAPs
11-396-171 to 11-399-171 HVF Rear Tamper Tray RAP
11-396-171 The rear tamper tray did not move from the home position.
11-397-171 The rear tamper tray did not return to the home position.
11-398-171 The rear tamper tray did not move from the away position.
11-399-171 The rear tamper tray did not return to the away position.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Check for damage or obstructions that would prevent the rear tamper tray from operating
correctly.
•
Check that the drive belt is securely in position.
Figure 1
.
•
Jams can be caused if the tray settings do not match the paper in the trays. Make sure the
tray settings are correct.
Procedure
Enter the
dC330
code, 11-006, move rear tamper inboard. The tamper moves.
Y
N
Go to
Flag 1
. Check the wiring and repair as necessary,
REP 1.2
. Check the rear tamper
motor, MOT11-004. Refer to:
•
GP 10
How to Check a Motor.
•
P/J801
, HVF Control PWB
.
•
11A-171
HVF Power Distribution RAP.
Install new components as necessary:
•
Rear tamper,
PL 11.140 Item 13
.
•
HVF control PWB,
PL 11.157 Item 2
.
Stack the
dC330
code, 11-311, rear tamper home sensor. Move the tamper motor using the
code 11-006, move motor inboard. The display changes.
Y
N
Go to
Flag 2
. Check the wiring and repair as necessary,
REP 1.2
. Check the rear tamper
home sensor, Q11-311. Refer to:
•
GP 11
How to Check a Sensor.
•
P/J401
, HVF Control PWB
.
•
11A-171
HVF Power Distribution RAP.
Install new components as necessary:
•
Rear tamper,
PL 11.140 Item 13
.
•
HVF control PWB,
PL 11.157 Item 2
.
Enter the
dC330
code, 11-319, rear tamper away sensor. Actuate the rear tamper away sensor,
using a piece of paper inserted from the rear of the machine. The display changes.
Y
N
Go to
Flag 3
. Check the wiring and repair as necessary,
REP 1.2
. Check the rear tamper
away sensor, Q11-319. Refer to:
•
GP 11
How to check a sensor.
•
P/J401
, HVF Control PWB
.
•
11A-171
HVF Power Distribution RAP.
Install new components as necessary:
•
Rear tamper,
PL 11.140 Item 13
.
•
HVF control PWB,
PL 11.157 Item 2
.
Perform
SCP 6
Final Actions.
Figure 1 Component location
Rear tamper
home sensor,
Q11-311
Rear tamper
away sensor,
Q11-319
Rear tamper motor,
MOT11-004
A
A
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...