May 2013
6-6
Xerox® WorkCentre® 5790 Family
GP 2
General Procedures/Information
GP 2 Fault Codes and History Files
Purpose
To explain the fault code structure and describe fault history contents.
Description
•
To access some history files from the UI, refer to
Machine Status Button Fault History
.
•
To view all the machine fault history, clear the last 40 faults, or reset each of the fault
counters, refer to
Diagnostics Fault History
.
•
For information on fault codes, refer to
Function, Fault, Component and Status Codes
.
•
For information on status codes, refer to
OF4
Status Codes and Messages RAP.
Procedure
1.
Enter diagnostics,
GP 1
.
2.
Select ‘Fault History.
3.
Select ‘Fault Log’ or ‘Fault Counters’ button as appropriate and follow the on screen
instructions.
Function, Fault, Component and Status Codes
Refer to:
•
Table 1
Function and fault code prefixes. Also known as the chain code.
•
Table 2
Fault and control code suffixes. Also known as the link code.
•
Table 3
Finisher fault code and status code suffixes. Also known as the extension code.
For example. Displayed code 07-345 - Tray 1 Out of Service:
•
07 - The fault is located in the function chain ‘Paper supply’,
Table 1
.
•
345 - Because this starts with 3, it is a ‘Controls’ code,
Table 2
. The 4 and the 5 are
sequence numbers and have no other significance.
NOTE: Where possible, the component related fault codes are the same as the component
control codes.
-
Table 1 Function and fault code prefixes
Chain Code
Function
01
Standby power
02
User interface mode selection
03
Machine run control
04
Start print power
05
Document transport
06
Raster output scanner (ROS)
07
Paper supply
08
Paper feed and transports
09
Xerographic
10
Fusing
11
Finisher
12
Offsetting catch tray
14
Raster input scanner (RIS)
15
Image Processing System (IPS1)
16
Network controller
19
Video image manipulation
20
Facsimile (FAX)
22
Main controller module
Table 2 Fault and control code suffixes
Link Code
Description
000 to 099
Output
100 to 199
Jams
200 to 299
System timing
300 to 399
Controls
400 to 499
Spare or overflow
500 to 599
Status codes
600 to 699
Xerographic copy/print quality
700 to 799
Non-declared defects
800 to 899
Optional use
900 to 999
Operator messages
Table 3 Finisher fault code and status code extensions
Suffix No.
Finisher Identifier
65
OCT
110
2K LCSS
120
1K LCSS
171
HVF
172
HVF BM
173
HVF BM + tri-fold
174
HVF BM + inserter
175
HVF BM + tri-fold
176
HVF BM + tri-fold + inserter
Table 1 Function and fault code prefixes
Chain Code
Function
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...