May 2013
2-631
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Booklet Making available.
All other output trays
unavailable
11-945
All trays have degraded capa-
bility, except booklet maker
Check for obstructions
in the buffer, stacker
and top tray areas.
Switch the machine
OFF and ON,
GP 14
.
Check the current
fault codes list for
faults in the buffer,
stacker and top tray
areas and perform the
appropriate RAP.
Booklet making is unavail-
able. Check for obstruc-
tions in the BM
11-913
Back stop motor fails to move
or not home
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14
. Perform
11-065-
171, 11-383-171
,
11-
403-171, 11-413-171,
11-414-171
RAP for
HVF
BOOTP initialization failure.
Please notify machine
administrator
16-559
Network controller - BOOTP
[failure] configuration of IP, will
use stored IPdata
Connectivity fix and
switch off the machine
then switch on the
machine,
GP 14
.
Build job scanning error
17-511
Error during scan to email build
job
Inform the customer
to rescan the last seg-
ment or delete the job.
Bypass Tray empty, please
reload
07-515
MSI document present sensor
detects no paper in MSI while
attempting to feed from the MSI
Perform
07D
RAP
Cannot connect to prime or
backup authentication
server.
16-539
Could not communicate with
primary or alternate authentica-
tion server
Verify authentication
server setup at web
UI, verify server is
online, check network
connectivity. Can con-
figure authentication
to use guest mode
Cannot receive internet
jobs. Please call for assis-
tance
16-541
Could not communicate will
POP3 server
Verify POP3 server
settings at UI. Verify
server is online and
check network con-
nectivity
Check for a stray original in
the document tray
05-534
Unscheduled document
detected by any sensor
Clear the document
path in the DADH
Check settings for the
bypass tray
07-505
Bypass tray size confirmation
required
Attributes confirmed
or tray opened
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Check the settings for Tray 07-501
Tray 1 closed or size change
from power-on
Attributes confirmed
or tray opened
Check the settings for Tray 07-502
Tray 2 closed or size change
from power-on
Attributes confirmed
or tray opened
Check the settings for Tray 07-592
Tray 2 closed or size change
from power-on
Attributes confirmed
or tray opened
Clear jam from right hand
side of Tray 5
08-548
Sheet did not clear the wait
sensor within the expected time
Perform
08-115, 08-
117
RAP
Clear jam in area 5
11-520
Paper or debris covering the
sensors
Perform
11-140-110,
11-142-110
RAP for
2K LCSS,
11-140-
120, 11-142-120
RAP
for 1K LCSS,
11-140-
171, 11-142-171
RAP
for HVF
Clear jam in IOT zone 4
10-510
Post fuser sensor detects
paper in post fuser area on
power-on or in standby
Perform
10-107, 10-
108, 10-109, 10-110
RAP
Clear jam in Tray 5
08-558
Sheet over the feed sensor
Jam clearance. Per-
form
08-115, 08-117
RAP
Clear jam in Tray 5
08-568
Paper did not reach the tray 5
feed sensor in time
Clear jam or perform
08-115, 08-117
RAP
Clear the jam in Areas 3,4.
Close the front door when
the paper has been
removed
10-571
Paper detected in inverter area
on power up or in standby
Perform
10-132, 10-
133, 10-134
and
10-
107, 10-108, 10-109,
10-110
Clear the jam in Areas 3,4.
Close the front door when
the paper has been
removed
10-572
Paper detected near the
inverter sensor on power up or
in standby
Perform
10-132, 10-
133, 10-134
and
10-
107, 10-108, 10-109,
10-110
Clear the paper jam in the
Finisher.
11-917
Sheet over HVF BM compiler
paper present sensor
Clear the HFV BM
paper present sensor
area. Perform
11-172-
171
RAP
Clear the paper jam in the
Finisher.
11-932
Sheet detected near the
inserter pickup sensor
Clear the sheet. If
necessary, perform
11-191-171, 11-193-
171, 11-194-171, 11-
196-171
RAP
Clear the paper jam in the
Finisher.
11-933
Sheet detected near the
inserter tab standby sensor
Check the paper. If
necessary, perform
11-191-171, 11-193-
171, 11-194-171, 11-
196-171
RAP
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...