
May 2013
2-643
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Please wait... The system
is attempting to recover
22-501
Attempting print recovery. 22-
306, 22-307, 22-309
Perform
22-306 to 22-
315, 22-801, 22-814
RAP
Please wait while your
receipt is printing. This may
take up to 7 seconds.
03-506
This status is raised while
auditron copy activity report is
printed
Clears when the
report has printed
Post jam clearance initial is
at ion in progress
08-570
The IOT and finisher device are
performing the post jam clear-
ance initialization process to
check for stray sheets
Status clears on com-
pletion of initialization
process
Power down failure. Power
off cannot be completed.
Press the power button on
the left side of the machine.
If there is no response
within 1 minute, then
remove the power cord.
Wait 3 minutes then rein-
sert the power cord and
switch the machine on.
03-520
System fails to power off after
request from the UI
Perform
03-374
RAP
Printing and scanning are
unavailable. Please call for
assistance
03-500
Voltage not present on 24 V rail
monitored by IOT
Perform
03-480
RAP
Printing is unavailable
09-550
Photoreceptor erase lamp has
failed. 09-350 fault
Perform
09-350
RAP
Pull out fuser module, then
firmly push it back in
03-547
IOT-FRU: unable to read from
FRU. Fault 03-371 is raised.
Perform
03-371, 03-
372
RAP
Pull out xerographic mod-
ule, then firmly push it back
in
03-548
IOT-XRU: unable to read from
XRU. Fault 03-372 is raised.
Perform
03-371, 03-
372
RAP
Punch Chad Bin Set State
11-541
The chad bin has been
removed from the finisher
Reinstall the chad bin
Perform
11N-171
Raise document handler
05-522
Sheet left over DADH CVT sen-
sor after jam
Remove sheet
RARP functions are not
available. Please notify
machine administrator
16-594
Network controller - RARP
address resolution fails
Connectivity fix and
switch off the machine
then switch on the
machine,
GP 14
.
Reload originals and press
start
14-566
CCD (width) and length sen-
sors cannot determine size of
the original
Reposition originals
and press start, Per-
form
14A
RAP
Reload originals and press
Start
05-503
Not enough originals during
recovery
Reload originals
Reload originals or select
original size and press Start
05-546
On pre-feed the DADH fails to
recognize the size of the docu-
ment
Reload originals or
select size. Perform
05C
RAP
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Remove documents from
the paper tray and close
the cover
05-502
Document present in DADH
tray with DADH cover open
Lower the document
handler to scan your
documents. Perform
05-300
RAP
Remove all documents
from the document feeder
tray
05-525
Sheet left over DADH docu-
ment present sensor after jam
Remove sheet. Per-
form
05B
RAP
Remove misfed sheet.
Close tray 1
07-521
IOT microprocessor detects
Tray 1 open
Close tray. Perform
07-301
RAP
Remove misfed sheet.
Close tray 2
07-522
IOT microprocessor detects
Tray 2 open
Close tray. Perform
07-302
RAP
Remove misfed sheet.
Close tray 3
07-523
IOT microprocessor detects
Tray 3 open
Close Tray. Perform
07-303
RAP
Remove misfed sheet.
Close tray 4
07-524
IOT microprocessor detects
Tray 4 open
Close Tray. Perform
07-304
RAP
Remove Reorder Toner
Cartridge
02-560
Set by the user interface when
the user enters *33 code to
remove the Reorder Notifica-
tion message when the Toner
Cartridge is replaced.
Cleared by the user
interface once Status
09-599 is cleared.
Re-order but do not replace
Document Feeder Feed
Roll
05-547
DADH feed head near end of
life
Replace feed head or
end of life status
Re-order but do not replace
fuser module
10-521
Fuser counter reaches 290 k
prints
Refer to the
03D
Soft-
ware Module Failure
RAP before ordering a
new fuser module,
PL
10.10 Item 1
,
PL 10.8
Item 1
.
Re-order but do not replace
the Tray 5 Feed Rolls
07-580
Near the end of life - ensure
new stock is available
Order new feed roll
kit,
PL 8.45 Item 2
Re-order, but do not
replace xerographic mod-
ule
09-584
Xerographic module near end
of life
Re-order a new xero-
graphic module
Replace fuser module
10-520
Fuser counter reaches 300 k
prints
Install new fuser mod-
ule,
PL 10.10 Item 1
,
PL 10.8 Item 1
.
Replace fuser module
10-523
IOT detects fuser failure
Install new fuser mod-
ule,
PL 10.10 Item 1
,
PL 10.8 Item 1
.
Replace fuser module
10-570
FRU CRUM authorization fail-
ure. When fault 10-399 raised
Perform
10-399
RAP
Replace Ozone Filter
09-591
Ozone life counter reaches end
of life
Install new ozone fil-
ter,
PL 9.25 Item 3
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...