Xerox WorkCentre 5790 Series, Service Manual

Page: 662 / 1610

May 2013
2-630 Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
All the paper trays have
been disabled for Auto
Selection. Auto Paper can-
not be used with these set-
tings. It is recommended
that at least one tray be
enabled for Auto Selection 22-512 All trays direct select only Enable one tray for
auto select
An error has occurred - The
system is attempting to
recover 03-538 System attempting to recover
from an single board controller
PWB to IOT communication
failure. Fault 03-300 or 03-320
is raised. Cleared if communi-
cation is established.
Perform
03-300, 306,
461, 482, 805, 870
RAP, 03-320 to 03-
324 RAP
An error has occurred. The
system is attempting to
recover. 03-539 Comms failure between the
IOT and Image processing Clears when comms
re-established, or is
converted to status
code 03-540 after
third recovery attempt
An image data error has
occurred etc. 19-514 19-409 Cleared when status
19-514 is raised. Per-
form
19-409 RAP
An image data error has
occurred etc. 19-505 Compressor DVMA time-out.
Fault 19-404 is raised. Perform 19-404 RAP
An internal communica-
tions error has occurred.
Switch off the machine and
call for assistance 03-561 Single board controller wall
clock is not incrementing. Fault
03-325 is raised. Perform 03-315, 325,
347, 348, 349, 355,
400
RAP
An internal communica-
tions error has occurred.
Switch off the machine and
call for assistance 03-563 Image processing rotation
memory POST has failed Perform 03-315, 325,
347, 348, 349, 355,
400
RAP
An unexpected time-out
was detected for a sheet in
the paper path. This may
be due to a different paper
in the trays than the
machine expects. Please
check and confirm the con-
tents of the paper trays 08-590 Unexpected event or time-out
for sheet. 08-171, 08-181, 08-
182 Perform 08-171 RAP,
08-181 RAP, 08-182
RAP
Annotation error 22-557 Annotation Bates number over-
flow. Set by the system on the
next page after the Bates num-
ber reaches the maximum of
999999999 Cleared by the single
board controller PWB,
7 seconds after raised
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action
Auto Configuration is dis-
abled. Please re-enable
this feature before pro-
ceeding 02-550 System manager autoConfigu-
ration NVM set to disable Perform 02-390, 02-
391, 02-704, 02-706
RAP
Automatic software
upgrade failure 03-527 Sip NC sync failure prior to
power on upgrade Switch off the
machine, then switch
on the machine,
GP
14
BM is unavailable. Please
call for assistance 11-563 BM disabled - out of service Switch off the
machine then switch
on the machine,
GP
14 . Perform 11B-171
RAP
BM out of staples. Please
replace the staple car-
tridges 11-543 BM staples empty Perform 11-063-171,
11-411-171 RAP
BM out of staples. Please
replace the staple car-
tridges 11-561 BM disabled - out of staples Perform 11-063-171,
11-411-171 RAP
BM requires two or more
pages 11-562 BM disabled - zero/one page Requires two or more
sheets to enable sta-
pling
Booklet Maker Stapling is
currently unavailable 11-926 Failure of the booklet maker
stapling functions. Perform 11-063-171,
11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171
RAP for
staple unit 2
Booklet Making and Tri-
folding are unavailable.
Check for obstructions 11-943 Booklet making or tri-folding
capability degraded Check for obstructions
in the HVF BM and
the tri-folder. Check
that the HVF BM and
tri-folder interlocks are
made. Switch the
machine OFF and
ON,
GP 14 . Check the
current fault codes list
for HVF BM or tri-
folder faults and per-
form the appropriate
RAP.
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action