Xerox WorkCentre 5790 Series, Service Manual

Page: 659 / 1610

May 2013
2-627 Xerox® WorkCentre® 5790 Family
OF4a
Status Indicator RAPs
20-570 A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. Status active when the fault
20-342 is raised Perform 20-342 RAP
20-571 A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. Status active when the fault
20-339 is raised Perform 20-331, 20-
339, 20-341 RAP
20-572 A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. Status active when the fault
20-340 is raised Perform 20-332, 20-
340 RAP
20-580 No message Set if the NVM values supplied
by the Fax are invalid The user interface
requests the single
board controller PWB
for the Fax NVM val-
ues
20-590 Immediate Job Overwrite
failed. Please perform an
On Demand Overwrite
immediately. Fax immediate image over-
write error. Fault 20-710 is
raised. Perform 20-710, 20-
711 RAP.
Table 17 22-5XX Status codes
Status
Codes
UI Message Reason for Message Reference / Action
22-501 Please wait... The system is
attempting to recover Attempting print recovery. 22-
306, 22-307, 22-309 Perform 22-306 to 22-
315, 22-801, 22-814
RAP
22-502 No UI message appears Status active when fault 22-
310 is raised Automatically clears
after being raised
22-504 Please delete the job. No
tray is configured with the
required paper size. Press
the Job Status button. Then
select the Delete Button. No tray configured for media Configure one tray for
this stock size.
22-511 Media required for held job
is not available This status code becomes
active when correct media is
not available for held job Provide media to
complete the held job
or cancel job
Table 16 20-5XX Status codes
Status
Codes
UI Message Reason for Message Reference / Action
22-512 All the paper trays have
been disabled for Auto
Selection. Auto Paper can-
not be used with these set-
tings. It is recommended
that at least one tray be
enabled for Auto Selection All trays direct select only Enable one tray for
auto select
22-513 Media required for held job
is not available Queued Job being held due to
lack of for resources Add paper to the tray
being used to clear
queued job
22-515 One or more queued jobs
needs resources. Queued Job being held due to
lack of for resources. Add paper to the tray
being used to clear
queued job
22-547 Network controller error.
Please contact system
administrator. XSA service unavailable. This
status code becomes active
when the fault 22-370 is raised Perform 22-370 RAP
22-552 Optional service mismatch
detected Service option mismatch
detected Install or remove ser-
vice option. If neces-
sary, perform
22-410
to 22-416, 22-423, 22-
425, 22-428, 22-777
or 22-400 to 22-403,
22-423, 22-426, 22-
427, 22-775
22-553 Optional service installed Service option installed Informational only
22-554 Option service removed Unable to remove optional ser-
vice Refer to 22-410 to 22-
416, 22-423, 22-425,
22-428, 22-777
RAP,
22-417 RAP
22-555 Unable to install option ser-
vice Service option install failed
when any of the faults 22-400,
22-401, 22-402, 22-403, 22-
404, 22-405, 22-406, 22-407
are raised Refer to 22-400 to 22-
403, 22-423, 22-426,
22-427, 22-775
RAP,
22-404 to 22-406
RAP, 22-407 RAP
22-556 Unable to remove option
service Service option removal failed
when any of the faults 22-410,
22-411, 22-412, 22-413, 22-
414, 22-415, 22-416, 22-417
are raised Refer to 22-404 to 22-
406 RAP, 22-400 to
22-403, 22-423, 22-
426, 22-427, 22-775
RAP, 22-407 RAP
22-557 Annotation error Annotation Bates number
overflow. Set by the system on
the next page after the Bates
number reaches the maximum
of 999999999 Cleared by the single
board controller PWB,
7 seconds after raised
22-558 One or more HFSI item
needs attention. An HFSI item has reached or
exceeded its threshold Reset ‘Actual’ count to
zero or reset the
threshold
Table 17 22-5XX Status codes
Status
Codes
UI Message Reason for Message Reference / Action