May 2013
2-343
Xerox® WorkCentre® 5790 Family
11-364-110
Status Indicator RAPs
11-364-110 Stapling Failure RAP
11-364-110 Staples in the stapling head are not primed.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
Check the 2K LCSS PWB DIP switch settings, refer to
11F-110
2K LCSS PWB DIP
Switch Settings RAP.
•
Check the following:
–
The staple cartridge has staples in it and is correctly installed,
–
The leading staples in the staple head have been primed,
Figure 2
.
–
Check that the sheets of staples in the cartridge are feeding one at a time. If staple
sheets overlap, they will jam in the cartridge. If necessary, install a new staple car-
tridge,
PL 26.10 Item 11
.
•
Refer to the
11A-110
Offline Stapling Fault RAP. Make sure the safety gate switch bulk-
head connector is connected.
NOTE: The term “priming” refers to 2 staples at the front of the cartridge, that have been pre-
formed automatically by the action of the stapler, refer to
Figure 2
.
NOTE: The SH 1 low staples sensor, SH 1 cartridge sensor, SH 1 home sensor and the SH 1
priming sensor are all integral to the staple head unit. These sensors can be checked using
component control codes but they cannot be exchanged as components.
Procedure
NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Figure 1
. Enter
dC330
, code 11-361, actuate the SH 1 paper sensor, Q11-361. The display
changes.
Y
N
Go to
Flag 1
. Check Q11-361.
Refer to:
•
11G-110
2K LCSS PWB Damage RAP.
•
GP 11
, How to Check a Sensor.
•
P/J308
,
2K LCSS PWB
.
•
11D-110
2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
SH 1 paper sensor,
PL 11.20 Item 4
.
•
2K LCSS PWB,
PL 11.26 Item 1
.
NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head
cycles a number of times to prime the staple head. This occurs when the 2K LCSS interlocks
are made.
Follow the customer instruction label inside the 2K LCSS front door to remove the staple car-
tridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples
on the top of the stack. Ensure the forming plate is fully closed,
Figure 2
. Install the staple car-
tridge and close the door. The stapler will now cycle a few times to feed and prime the new
sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples
that have been fed to the staple forming part of the stapler, by opening the forming plate,
Fig-
ure 3
. The first two staples have been partially formed.
Y
N
Install a new staple cartridge,
PL 26.10 Item 11
and repeat the check. If the first two sta-
ples are not partially formed, install a new staple head unit,
PL 11.20 Item 5
. Perform
SCP
6
Final Actions
Install a new staple head unit,
PL 11.20 Item 5
. Perform
SCP 6
Final Actions.
Figure 1 Component location
Staple head unit
SH 1 paper
sensor Q11-361
A
A
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...