May 2013
6-108
Xerox® WorkCentre® 5790 Family
dC312, dC314
General Procedures/Information
dC312 Network Echo Tests
Purpose
To enable verification of the machines connectivity to an attached network. Performing a test
will give the result, pass or fail, eliminating the possibility of the machines hardware being at
fault during a diagnostic session. In addition it will test the machines network drivers.
Description
The dC312 Echo Test is available through two pathways:
1.
Diagnostics pathway, dC312 (available to the CSE).
2.
Tools pathway (for use by the System Administrator and the Key Operator).
NOTE: The Tools window does not have a test for Internal TCP / IP.
The tests that can be performed are:
•
TCP/IP.
•
Novell or IPX.
•
NetBIOS / NetBEUI.
•
AppleTalk.
•
Internal TCP / IP - Will initiate a ‘ping’ to the IP device name ‘local host’. This test is per-
formed to make sure that the IP stack is up and the host’s file is intact.
Procedure
1.
Enter diagnostics,
GP 1
.
2.
Select, Network Routines, dC312 Echo Test.
3.
Touch the appropriate test button.
NOTE: The feature button is grayed out and disabled for unavailable protocols.
4.
Touch Start Test and follow the on-screen instructions.
dC314 Network Connectivity Tests
Purpose
To assist the SA and CSE to isolate the cause of printing, feature network scanning, or network
fax problems. The test will interrogate each device on the network so that they respond with
their identity and other information. The data files will be stored on the machine (files deleted at
next boot) and can be retrieved. Refer to
GP 5
Portable Workstation and Tools.
Description
The network interface tests that can be performed are:
1.
TCP/IP
•
Network controller interface where host discovered (Enet).
•
Device name.
•
Device subnet mask.
•
Device IP address.
•
Device media access control (MAC) address.
•
Gateway IP address.
2.
Novell or IPX
•
Frame type (local network devices only).
•
Server name.
•
Print queue name.
•
Server internal network number.
•
Server node (media access control) address.
•
Server NOS version number.
•
Hop count to device (local net), extended test.
•
Is the printer attached to file server status.
•
Is the printer attached to print queue status.
•
NDPS enabled
3.
NetBIOS/NetBEUI
•
No data need be collected as the network controller has a dynamic internal name
table stored in RAM.
4.
AppleTalk
•
ESS port id.
•
Device type (router, print server, file server, workstation etc.).
•
NBP registered device name, such as:
–
Appleshare file server name or;
–
Novell PAP server name or;
–
PAP printer registered name.
•
Device NBP protocol address.
•
Device media access control (MAC) address.
•
Network number.
•
Zone name.
•
Sub zone names.
•
Device OS version number.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...