May 2013
2-74
Xerox® WorkCentre® 5790 Family
03-330, 03-462, 03-330A, 03-462A
Status Indicator RAPs
03-330, 03-462 Single Board Controller PWB to Scanner
Fault Entry RAP
03-330 A single board controller PWB to scanner PWB communications error has been
detected.
03-462 A speed mismatch between the single board controller PWB and the scanner has been
detected in the NVM.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform one of the steps that follow:
•
For machines W/O
TAG 150
, go to the
03-330A, 03-462A
Single Board Controller PWB to
Scanner Faults RAP (W/O TAG 150).
•
For machines W/
TAG 150
, go to the
03-330B, 03-462B
Single Board Controller PWB to
Scanner Faults RAP (W/TAG 150).
03-330A, 03-462A Single Board Controller PWB to Scanner
Fault RAP (W/O TAG 150)
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Make sure that the correct RAP is used. To identify the correct RAP to use, go to the
03-
330, 03-462
Single Board Controller PWB to Scanner Faults Entry RAP.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to
OF10
intermittent Failure RAP.
•
If an 03-330 fault occurs with 03-300, 03-320 and 03-340 fault codes, together with a net-
work controller unavailable message, go to the
03D
Software Module Failure RAP.
Procedure
1.
Ensure all the connectors on the PWBs that follow are correctly and securely seated:
•
Single board controller PWB,
PL 3.24 Item 3
.
•
Power distribution PWB,
PL 3.24 Item 5
.
•
Scanner PWB,
PL 14.25 Item 4
.
•
CCD PWB,
PL 14.25 Item 19
.
NOTE: To gain access to the scanner PWB, remove the document glass,
PL 14.20 Item 5
and the scanner PWB cover,
PL 14.25 Item 1
.
2.
Go to
Flag 1
,
Flag 2
and
Flag 3
. Check the wiring. Repair or install new harnesses as nec-
essary,
PL 14.25 Item 5
or
PL 14.25 Item 13
.
NOTE:
Flag 4
indicates the main communication lines.
3.
Go to
Flag 1
and
Flag 2
. Check the voltages. Refer to:
•
01B
0V Distribution RAP.
•
01D
+3.3V Distribution RAP.
•
01F
+12V Distribution RAP.
•
01G
+24V Distribution RAP.
4.
Re-load the software,
GP 4
Machine Software.
5.
If necessary, install new components:
•
Single board controller PWB,
PL 3.24 Item 3
.
•
Power distribution PWB,
PL 3.24 Item 5
.
•
Scanner PWB,
PL 14.25 Item 4
.
•
Scanner module,
PL 14.20 Item 1
.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...