May 2013
2-623
Xerox® WorkCentre® 5790 Family
OF4a
Status Indicator RAPs
16-549
Network scanning is not
available. Please notify
machine administrator
Network controller - failure of
any scan to file services
If problem persists,
Machine restart initi-
ated. Resubmit job.
16-550
System reset required,
please switch off the
machine, then switch on
the machine
Network controller - system
enters customer sw upgrade
mode
Switch off the
machine then switch
on the machine,
GP
14
.
16-551
Accounting out of memory.
Please notify machine
administrator
Network controller - accounting
log is full or a hard disk full state
exists
Accounting Adminis-
trator needs to
retrieve accounting
data log from the sys-
tem
16-552
Software option codes do
not match
Network controller - the flag in
system manager is not in sync.
with the network controller PM
Switch off the
machine then switch
on the machine,
GP
14
.
16-553
Additional memory
required. Please call for
assistance
Network controller - not enough
physical memory is configured
on the platform to support scan
to file
Add memory
16-554
Hardware must be added
or replaced. Please notify
machine administrator
Network controller - the IPA
card is either broken or missing
Re-insert or replace
IPA card
16-555
Additional memory required
to support fax. Please
notify machine administra-
tor
Network controller - not enough
physical memory is configured
on the platform to support lan
fax
Add memory
16-556
802.1x Network Error
The request to authenticate the
device credentials with the
authentication server has failed
Ensure the 802.1x
EAP type, username
and password for the
machine, authentica-
tion switch and
authentication server
match.
16-557
System error, copier is no
longer available
Network controller - DC plat-
form fails to recover in less than
5 minutes after a crash
Switch off the
machine then switch
on the machine,
GP
14
.
16-558
System error, copier is no
longer available
Network controller - DC com-
munications unavailable
DC platform call failed
16-559
BOOTP initialization failure.
Please notify machine
administrator
Network controller - BOOTP
(failure) configuration of IP, will
use stored IPdata
Connectivity fix and
switch off the machine
then switch on the
machine,
GP 14
.
Table 13 16-5XX to 7XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
16-560
Some network services
unavailable. Please notify
machine administrator
Some processes on the net-
work controller have failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-561
Network Scanning Unavail-
able
Some scan to file processes
have died
Switch off the
machine then switch
on the machine,
GP
14
.
16-562
Incomplete Network Inter-
face window
Network controller - the line
printer Deamon process has
failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-563
Incomplete Network Inter-
face window
Network controller - the Novell
Netware connectivity process
has failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-564
Incomplete Network Inter-
face window
Network controller - the Net-
BIOS connectivity process has
failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-565
Incomplete Network Inter-
face window
Network controller - the Apple-
talk connectivity process has
failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-567
Incomplete Network Inter-
face window
Network controller - a Postscript
interpreter error has occur,
causing the process to fail
Switch off the
machine then switch
on the machine,
GP
14
.
16-568
Incomplete Network Inter-
face window
Network controller - a PCL
interpreter error has occurred,
causing the process to fail
Switch off the
machine then switch
on the machine,
GP
14
.
16-570
Incomplete Network Inter-
face window
Network controller - the http
server (web-UI) has failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-571
Network printing disabled.
Please notify machine
administrator
Network controller - print ser-
vice has failed
Switch off the
machine then switch
on the machine,
GP
14
.
16-572
Network printing disabled.
Please notify machine
administrator
Network controller - print SPI
service has failed
Switch off the
machine then switch
on the machine,
GP
14
.
Table 13 16-5XX to 7XX Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...