May 2013
2-323
Xerox® WorkCentre® 5790 Family
11-050-110, 11-360-110
Status Indicator RAPs
11-050-110, 11-360-110 Staple Head Operation Failure RAP
11-050-110 The staple head fails to cycle.
11-360-110 The staple head is not at the home position.
NOTE: The home position is with the jaws of the staple head fully open.
NOTE: Staple head operation faults can be caused by offline stapling failures. The user may
be attempting to staple a set that exceeds the number of sheets/weight capacity. There may
also be an offline stapling problem, refer to
11A-110
Offline Stapling Fault RAP.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
Do not run code 11-050 without two sheets of paper in the stapler jaws. Running this code with-
out the paper in position can cause damage to the machine.
Switch off the machine, then switch on the machine,
GP 14
.
Refer to
Figure 1
. Check the following:
•
The spring and cam are correctly located.
•
The switch support bracket is correctly located.
•
The safety gate switch connector is fully seated on both sides of the frame.
•
The 2K LCSS PWB DIP switch settings, refer to
11F-110
2K LCSS PWB DIP Switch Set-
tings RAP.
•
The staple head unit is correctly installed.
NOTE:
Figure 1
shows the switch cam in the auto stapling position. To enable offline stapling,
the paddle motor is run in the reverse direction to lower the safety gate, this rotates the switch
cam in a counterclockwise direction, actuating the safety gate switch.
Procedure
NOTE: After repairing the fault using this RAP, switch off the machine, then switch on the
machine,
GP 14
, to enable operation of the staple head.
NOTE: All 2K LCSS interlocks must be made to 24V to the motors.
NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Place two sheets of paper in the stapler jaws. Enter
dC330
, code 11-050 to cycle the staple
head once, and 11-051 to reverse the staple head to the home position. The staple head
operates as expected.
Y
N
Go to
Flag 1
and
Flag 2
. Check the wiring and connectors between the 2K LCSS PWB
and the staple head. The wiring is good.
Y
N
Repair the wiring.
Go to
Flag 3
. Check the SU1 safety gate switch, S11-365. Refer to:
•
11G-110
2K LCSS PWB Damage RAP.
•
GP 13
, How to Check a Switch.
•
Figure 1
.
•
P/J311
,
P/J308
,
2K LCSS PWB
•
11D-110
2K LCSS Power Distribution RAP.
•
Ensure that the SU1 safety gate switch is correctly actuated by the switch actuator,
PL 11.8 Item 3
.
NOTE: The switch is closed and su24V to the staple head when the cam is
positioned either fully counterclockwise or fully clockwise. During off line stapling
when the safety gate is partly down, the cam is in the mid position, the switch is open
and +24V is not supplied to the staple head.
Install new components as necessary:
•
Staple head unit,
PL 11.20 Item 5
.
•
2K LCSS PWB,
PL 11.26 Item 1
.
•
SU1 safety gate switch,
PL 11.8 Item 1
.
Perform
SCP 6
Final Actions.
A
A
B
B
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...