May 2013
2-644
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Replace punch head unit
11-540
Punch head present sensor not
made
Perform
11-043-110,
11-350-110
RAP for
2K LCSS,
11-044-171
to 11-047-171
RAP for
HVF
Replace staple cartridge
11-546
Staple cartridge empty
Perform
11-364-110
RAP for 2K LCSS,
11-
364-120
RAP for 1K
LCSS,
11-371-171 to
11-377-171
RAP for
HVF
Replace toner cartridge
09-593
Accumulated toner dispense
time value greater than 27 s
attained, or cycle out event
occurs (Toner cartridge empty).
09-390
Install new toner car-
tridge. Perform
09-
310, 09-390
RAP
Replace tray 5 feed rolls
07-590
The feed head counter has
reached the end of life figure
Install new tray 5 feed
rolls,
PL 8.45 Item 2
Replace waste toner bottle 09-594
Waste toner shutdown counter
value attained OR if waste
toner shutdown counter value
greater than 50% and cycle out
event occurs
Install new waste
toner bottle,
PL 9.10
Item 1
.
Replace Xerographic Mod-
ule
09-585
Xerographic module end of life
Refer to the
03D
Soft-
ware Module Failure
RAP before a new
xerographic module is
installed, (35 ppm)
PL
9.22 Item 2
, (40-90
ppm)
PL 9.20 Item 2
.
Refer to
GP 27
, End
of Life Extension
Replace xerographics mod-
ule
09-586
IOT detects an xerographic
module failure
Switch the machine
off and on,
GP 14
.
Install a new xero-
graphic module
Resort and reload all origi-
nals.
05-540
DADH document jam is cleared
for a single job
Replace document on
DADH input tray to
enable recovery.
Check for blanks in
output tray. Resume
or cancel job
Resort and reload ALL the
originals in the document
feeder
05-544
Document jam is cleared (cov-
ers cycled and switch cleared)
and ‘normal job’ or ‘build job’
Resume job com-
mand is given with
documents replaced
in input tray, if
required, or cancel job
command is given
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Restoring configuration set-
ting. Please wait. System
will reboot when com-
pleted.
03-526
Software upgrade configura-
tion reset
When the Image pro-
cessing module has
completed restoring
the configuration set-
tings
ROS laser not being con-
trolled
06-540
ROS laser not being controlled. Perform
06-350
RAP
ROS system failure. Print-
ing is unavailable. If fault
persists, call for assistance.
Touch Ignore Error to use
other services
06-530
ROS system failed.
Perform
06-340
RAP
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
‘Save job for Reprint’ ser-
vice is unavailable. Please
try again later
17-501
Network controller unavailable
and customer already within
pathway, or CPSR feature sus-
pended
Wait for the network
controller to become
available. Switch off
the machine then
switch on the
machine,
GP 14
.
Scan to file unavailable
03-585
Fault 03-331 raised
Switch off the
machine then switch
on the machine,
GP
14
.
Scanner fault. Please call
for assistance
03-543
Single board controller-CCD:
three times retry fail at 100 ms
cycle communication - no
response
Perform
14-310
RAP
and the
03D
Software
Module Failure RAP
Scanner has failed to initai-
ilize. Switch off the
machine, wait 3 minutes,
then switch on the
machine. If fault persists
call for assistance, or press
close to use other services
14-563
Scanner needs service
Switch off the
machine then switch
on the machine,
GP
14
. Perform
14-110
RAP,
14-310
RAP,
14-
710
RAP
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...