May 2013
2-647
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
Stapler is unavailable.
Check for obstructions in
the stapler.
11-910
Stapler head motor 1 fails to
move or not primed
Clear obstruction from
stapler. Perform
11-
050-110, 11-360-110
RAP for 2K LCSS,
11-
050-120, 11-360-120
RAP for 1K LCSS,
11-
371-171 to 11-377-
171
RAP for HVF
Stapling is unavailable.
Check for obstructions in
the BM stapler.
11-911 Staple head 2 motor fails to
move
Clear obstruction from
stapler. Perform
11-
063-171, 11-411-171
RAP for HVF
Stapling not available.
Please call for assistance
11-553
Stapling disabled, out of service Perform
11-050-110,
11-360-110
RAP for
2K LCSS,
11-050-
120, 11-360-120
RAP
for 1K LCSS,
11-050-
120, 11-360-120
RAP
for HVF
System error, copier is no
longer available
16-557
Network controller - DC plat-
form fails to recover in less than
5 minutes after a crash
Switch off the
machine then switch
on the machine,
GP
14
.
System error, copier is no
longer available
16-558
Network controller - DC com-
munications unavailable
DC platform call failed
System error, scanner is
unavailable
14-508
When start is selected but scan
service is unable to acquire
resources
Switch off the
machine then switch
on the machine,
GP
14
. Wait for a few min-
utes, if scanning is still
not available, go to
03-330, 03-462
RAP
System memory is full etc.
19-503
EPC memory resources low
Memory becomes
available, job is can-
celled or documents
are removed from
DADH. Perform
19-
401, 19-402, 19-403
RAP
System memory is full etc.
19-507
Memory resources low
High EPC usage. Per-
form
19-401, 19-402,
19-403
RAP
System memory is full etc.
19-508
Internal memory handling sta-
tus
Usage is above inter-
mediate EPC usage
threshold. Perform
19-
401, 19-402, 19-403
RAP
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
System memory is full etc.
19-515
This status code becomes
active when fault 19-403 is
raised
Cleared when the cur-
rent job completes or
when the job is
deleted. Perform
19-
401, 19-402, 19-403
RAP
System memory is full etc.
19-516
EPC memory is full.
The status code is
cleared when either
the job is cancelled or
the user selects the
resume option
System reset required,
please switch off the
machine, then switch on
the machine
16-550
Network controller - system
enters customer sw upgrade
mode
Switch off the
machine then switch
on the machine,
GP
14
.
The BM is unavailable.
Please call for assistance.
03-553
BM communications failure.
Fault 03-363 is raised.
Perform
11B-171
RAP
The Booklet Maker and Tri-
folder are currently unavail-
able
11-920
Failure of any BM or TF func-
tion
Check for obstructions
in the HVF BM and
the tri-folder. Check
that the HVF BM and
tri-folder interlocks are
made. Switch the
machine OFF and
ON,
GP 14
. Check
the current fault codes
list for HVF BM or tri-
folder faults and per-
form the appropriate
RAP.
The Fax service is initialis-
ing. Please wait.
20-544
Basic Fax card restarts
User clears or time-
out. (W/O
TAG X-001
)
Install a new compact
flash,
PL 20.10 Item 3
The fuser is warming up.
Printing may be delayed
10-505
Fuser not at temperature
Perform
10-322, 10-
324, 10-325, 10-330,
10-370
RAP
The fuser module is not
compatible with this
machine. Please refer to
the user guide
10-530
The system setting does not
match the fuser type setting
(service offering)
Install new fuser mod-
ule or modify settings
The installed staple car-
tridge can staple a maxi-
mum of 50 sheets. Please
confirm to close this win-
dow
03-571
50 sheet cartridge installed in
the HVF
Press confirm.
Table 4 Status messages S to X
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...