May 2013
2-636
Xerox® WorkCentre® 5790 Family
OF4b
Status Indicator RAPs
IOT cycled in without print-
ing
03-576
IOT cycled in without printing.
Fault 03-395 raised
Perform
03-395, 396,
852, 853
RAP
IP interface error. Please
notify machine administra-
tor
16-598
Network controller - TCP / IP
address is already in use on the
network
Contact SA. Another
IP address needs to
be used
IP interface error. Please
notify system administrator
17-510
The IPv6 IP address is already
in use
Use a different
address
IP interface error. Please
notify system administrator
17-513
The IPv4 IP address is already
in use
Use a different
address
IP interface error. Please
notify system administrator
17-514
External Accounting Device
Communication Failure
Contact SA.
Job contains too many
sheets to be folded and sta-
bled. See Help for more
details.
03-568
When the BM job contains too
many sheets for the BM to fold
and staple.
Maximum number of
output sheets that can
be folded and stapled
is 15
Job contains too many
sheets to be folded. See
Help for more details.
03-569
When the BM job contains too
many sheets for the BM to fold
Maximum number of
output sheets that can
be folded is 15
Job deleted due to the
device storage disk becom-
ing full. Stored jobs will
need to be deleted to make
space available
17-503
CPSR input job in progress has
been deleted due to memory
full
Make more space for
file storage or re-
define pathway
Job in progress. Manual
stapling will be available
when the current output job
set completes
11-538
Offline stapling requested while
a print job is in progress for out-
put to any bin other than bin 0
(top bin)
Cleared when current
job completed
Job in progress. Please
wait until Manual Stapling
job is complete
11-539
Offline stapling is ‘Ready’ and a
user requests a print job for
output to the stacker, mailboxes
or BM
Cleared when offline
stapling mode is can-
celled
Job status information not
available. Please notify
machine administrator
16-574
The network controller protocol
module process has stopped
Switch off the
machine then switch
on the machine,
GP
14
.
Job status information not
available. Please notify
machine administrator
16-579
The network controller com-
pleted job log service and print
SPI processes have stopped
Switch off the
machine then switch
on the machine,
GP
14
.
Job was deleted because a
document was larger than
expected. Discard output.
Try flattening the docu-
ment and either re-scan it
through the document
feeder or scan it from the
document glass
05-507
Fault 05-331 is raised.
Perform
05-330, 05-
331
RAP
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message
Reference / Action
Local interface problem
detected. Please switch the
machine off and on again
02-531
Faults declared. UI running in
degraded mode
Perform
02-309
,
02-
390, 02-391, 02-704,
02-706
RAP and the
03D
Software Module
Failure RAP
Local interface problem
detected. Please switch the
machine off and on again
02-532
Fault declared. UI software
error. Fault 02-320 called dur-
ing power on sequence
Perform
02-320, 02-
380
RAP and the
03D
Software Module Fail-
ure RAP
Lower the document feeder
to use it to scan your docu-
ments
05-502
Document present in DADH
tray and the DADH cover is
open
Perform
05-300
RAP
Machine cloning is in pro-
cess. This shall take a few
minutes to complete
16-506
Status raised while Network
controller connectivity settings
are being cloned
Cleared automatically
when cloning is com-
pleted
Machine speed configura-
tion error
03-579
Speed in image processing
NVM does not match speed in
DADH
Perform
03-320 to 03-
324
RAP. Perform
03-
330, 03-462
RAP.
Refer to
GP 15
How
to Set the Machine
Configuration
Machine speed configura-
tion error
03-580
Speed in Image processing
NVM does not match speed in
IOT NVM. Fault 03-461 is
raised.
Perform
03-330, 03-
462
RAP. Refer to
GP
15
How to Set the
Machine Configura-
tion
Machine speed configura-
tion error
03-581
Speed in Image processing
NVM does not match scanner
speed. Fault 03-462 is raised.
Perform
03-330, 03-
462
RAP. Refer to
GP
15
How to Set the
Machine Configura-
tion
Machine unavailable
03-587
The fault 03-417 is raised.
Perform
03-417
RAP
Main motor control fault.
Printing is unavailable. If
fault persists, call for assis-
tance. Touch Ignore Error
to use other services
03-575
Main motor not being con-
trolled. Fault 03-397 raised
Perform
03-397
RAP
Max. number of fax jobs in
the system has been
reached. Contact your sys-
tem administrator.
20-565
All jobs IDs allocated cannot
create any more
When fax job IDs
become available
Media required for held job
is not available
22-513
Queued Job being held due to
lack of for resources
Add paper to the tray
being used to clear
queued job
Media required for held job
is not available
22-511
When correct media is not
available for held job
Provide media to
complete the held job
or cancel job
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...