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Lexmark™ C53x

Clearing Jams Guide

Clearing jams

Avoiding jams

The following hints can help you avoid jams:

Use only recommended media.
For more information, see the 

Card Stock & Label Guide

available on the Lexmark Web site at

www.lexmark.com/publications.

For detailed information about purchasing large quantities of

customized media, see the 

Card Stock & Label Guide

.

Do not load too much media. Make sure the stack height does

not exceed the indicated maximum height.

Do not load wrinkled, creased, damp, or curled media.

Flex, fan, and straighten media before loading it.

Do not use media that has been cut or trimmed by hand.

Do not mix media sizes, weights, or types in the same stack.

Store the media in an appropriate environment.

Do not remove trays while the printer is printing. Wait for 

Load

tray <x>

 or 

Ready

 to appear before removing a tray.

Do not load the manual feeder while the printer is printing.

Wait for 

Load manual feeder with <x>

 to appear.

Push all trays in firmly after loading media.

Make sure the guides in the trays are properly positioned and

are not pressing too tightly against the paper.

Make sure all media sizes and media types are set correctly in

the control panel menu.

Make sure all printer cables are attached correctly. For more

information, see the setup documentation.

Note: If a jam occurs, clear the entire media path. For information

on the media path, see the 

User's Guide

.

Identifying the paper path

The path that paper takes through the printer varies depending

on where the paper enters, and whether a duplex (two-sided) job

is being printed. When a jam occurs, a message indicating the jam

location appears. The following illustration indicates the area of

the printer the numbers in the messages describe.

Accessing jam areas

Open doors and covers, and remove trays to access jam areas. The

illustration shows the possible jam areas.

1

Upper door

2

Fuser cover

3

Inner door

4

Lower door

5

Standard tray (Tray 1)

6

Optional 550-sheet tray (Tray 2)

7

Exit bin

Use the following table to locate instructions for a particular jam.

Note: To resolve any message, all media must be cleared from the

entire media path.

 

1

Summary of Contents for C53x

Page 1: ...y after loading media Make sure the guides in the trays are properly positioned and are not pressing too tightly against the paper Make sure all media sizes and media types are set correctly in the control panel menu Make sure all printer cables are attached correctly For more information see the setup documentation Note If a jam occurs clear the entire media path For information on the media path...

Page 2: ... the fuser and the standard exit bin on page 5 203 xx Paper Jam Jam in the duplex page turnaround area Jams under the rollers near the fuser on page 5 230 xx Paper Jam Jam in the duplex area Jams in the duplex area on page 5 241 xx Paper Jam Jam in Tray 1 Clearing jams just beyond Tray 1 on page 2 242 xx Paper Jam Jam in Tray 2 Clearing Tray 2 jams on page 3 Control panel message Area description ...

Page 3: ... paper fed from Tray 2 but is caught between Tray 1 and Tray 2 242 xx Paper Jam may appear 1 Open Tray 2 2 Graspthepaperonbothsides Pullitoutgentlytoavoidtearing it 3 Reinsert the tray If the paper fed from Tray 2 but is caught between Tray 1 and Tray 2 200 xx Paper Jam may appear 1 Open Tray 1 2 Pull the paper up and then out of the tray 3 Reinsert the tray 3 ...

Page 4: ...If the paper will not move remove all four photoconductors for more information see the User s Guide Clear the jam and then replace the photoconductors 4 Close the lower door and then close the upper door Clearing jams under the fuser or fuser cover Jams under the fuser or fuser cover Whenpaperisjammedunderthefuserorthefusercover 201 xx Paper Jam appears CAUTION HOT SURFACE The fuser and the insid...

Page 5: ...n the fuser and the standard exit bin Whenthejammedpaperisvisibleinthestandardexitbin 202 xx Paper Jam appears Grasp the paper and pull it away from the bin Clearing jams in the standard exit bin When paper jams in the standard exit bin 203 xx Paper Jam appears Grasp the paper and pull it away from the bin Clearing jams in the duplex path Jams under the rollers near the fuser When paper is jammed ...

Page 6: ...ely Alsolook for a jam behind the upper and lower doors 3 Replace the tray Clearing jams in the multipurpose feeder When paper jams in the multipurpose feeder 250 xx Paper Jam appears Pull the paper down and out Clearing jams in the manual feeder When paper is not placed far enough into the manual feeder the display prompts you to insert paper If the paper is pushed far enough into the manual feed...

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