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Using: Orders Workspace
148
Finding Orders
You can search for orders by order ID. To find an order, select
find orders
from the
bottom of the software or right-click on the order list and select
Find Order
. Enter the
entire order ID into the text field and select Find.
Note:
You must enter the order ID exactly as it appears in the software.
Viewing Older Orders
You can view older orders by selecting View from the very top center of the software
and selecting an order age. Any orders up to and including the age you select will
appear.
These options are only available for completed orders.
Select
All
to view every order you’ve had in the studio.
Refreshing the Order List
Select
Refresh
from the very top center of the screen to refresh the orders and ensure
your list is up to date.
Viewing Order Information
Selecting any order will display the following order information in the bottom half of the
window:
Customer Information
: the customer’s name, address, and contact information.
Order
: the order number and date received.
Shipping Information
: where the order will be sent when finished.
Item List
: the item list displays the purchased items, the quantity, photo details,
and the fulfillment method. All photo notes and services will appear here.
Clicking the filename link for a photo will display a preview image of the photo.
Order Summary
: the total cost and payment.
Order History
: all order statuses and times.
Summary of Contents for Studio Solution
Page 1: ...User Guide ...
Page 366: ...Index 366 Zoom 296 ...