Avaya G700, Installing And Upgrading, Page: 693 / 808

Before going to the customer site
Issue 10.2 May 2007 693
File download window
8. Click the Save button and browse to the directory on your laptop in which you want the file
saved.
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary
If IA700 is installed, determine whether a service pack is needed and/or optional languages are
used. If so, you will need to obtain the data files.
!
CAUTION:
CAUTION:
This upgrade procedure requires a service interruption of approximately 2 hours,
or up to 4 hours if IA770 is being used.
Checking for IA770 stored messages size
When upgrading Communication Manager to release 4.0 from a previous release, the size of
the messages stored in IA770 must be less than 72 hours due to a change in the voice
encoding algorithm from CELP to G.711. Before the going to the site, have the customer check
the size of messages stored in IA770 and, if greater than 72 hours, contact your service support
center.
To check the IA770 stored messages size
1. On the Maintenance Web Interface, under Miscellaneous select Messaging
Administration .