Avaya G700, Installing And Upgrading, Page: 551 / 808

Before going to the customer site
Issue 10.2 May 2007 551
To run the ART
1. Access the ART web site on your laptop at http://art.dr.avaya.com .
2. Select Administer S8x00 Server products for installation script .
a. Log in.
b. Enter the customer information.
c. Select Installation Script .
d. Click Start Installation script & IP Addr Admin .
A script file is created and downloaded or emailed to you.
3. You can use the installation script to set up an IP address and other alarming parameters
automatically.
Obtaining the static craft password
(Avaya technicians only)
After installing new software and new Authentication file, you will need to use an initial craft
password to access the customer’s system. This password will enable you to log in to the
S8300 with a direct connection to the Services port without the ASG challenge/response. To
obtain the static password, call the ASG Conversant number, 800-248-1234 or 720-444-5557
and follow the prompts to get the password. In addition to your credentials, you will need to
enter the customer’s Product ID or the FL or IL number.
Business Partners must use the dadmin password. Call 877-295-0099 for more information.
Ensuring a super-user login exists
A super-user login must be administered prior to upgrading the S8300 Media Server. The
project manager, remote services, or the customer should check to verify that one exists. If a
super-user login must be added, you must log in as dadmin or a higher level of login. For
pre-4.0 releases, you cannot add the login by logging in as craft.