Avaya G700, Installing And Upgrading, Page: 245 / 808

Before going to the customer site
Issue 10.2 May 2007 245
Obtaining a USB DVD/CD-ROM drive
Upgrading Communication Manager on an S8300 to release 4.0 requires remastering the
S8300B/C hard drive. After remastering the drive, the remastering program looks for the
Communication Manager software files on an external USB CD-ROM drive (S8300B or
S8300C). Therefore, you must have a USB DVD/CD-ROM drive at the site.
Getting information that the project manager provides
Ask the project manager for the information needed to prepare for this installation. Appendix
B: Information checklists provides several checklists to help you gather the installation and
upgrade information.
Getting the serial number of the G700, if necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if
the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade
is between major releases (for example, 2.2 to 4.0), you will need the serial number of the
G700.
To get the serial number of the G700 Media Gateway, ask the customer’s administrator to:
1. Log in to the S8300 Maintenance web pages.
2. Select View License Status or License File from the main menu to display the serial
number.
Note:
Note:
The serial number should also be on a sticker on the back of the G700 chassis,
but this number is occasionally incorrect.
Checking the number of allocated ports
Release 4.0 of Communication Manager supports a maximum of 900 ports if the S8300 is a
primary controller. If the existing system has more than 900 ports allocated, then there may be a
problem with the upgrade and you need to escalate.
To check the system for the maximum number of ports, ask the customer to:
1. Log in to the SAT screen.
2. At the SAT command,
display system-parameters customer-options
.
3. Verify that the Maximum Ports: field is
900
or less.