15 Problem Solving
468
Pro
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So
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15
The image is not
the desired size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.94).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when scanning.
The document is misaligned.
Load the document correctly.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
The document is a non-
standard size.
Specify the document size.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
The document is folded.
Flatten the curl and load the document
again.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
The image is not
scanned in color.
[Color Scanning] is set to
[Black & White] or
[Grayscale].
Set [Color Scanning] to [Color].
Refer to "5 Scan" > "E-mail" in the User Guide.
The image is
coarse.
The resolution is too low.
Set the resolution higher.
Refer to "5 Scan" > "Layout Adjustment" in the User
Guide.
Image is saved with high
compression.
Select a lower compression ratio in [Quality/
File Size].
Refer to "5 Scan" > "E-mail Options/Filing Options" in
the User Guide.
Black-and-white
gradation is not
reproduced
properly.
[Black & White] is selected for
[Color Scanning].
Set [Color Scanning] to [Grayscale].
Refer to "5 Scan" > "E-mail" in the User Guide.
Symptom
Cause
Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...