Fuji Xerox ApeosPort-V C5580, Administrator'S Manual

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Trouble during Printing
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The Print Result is Not What was Expected
If the print result is not what was expected, identify the symptom in the following table to
perform the remedy.
The data has
been sent to the
machine. The machine is out of paper. Load paper in the machine.
No paper is loaded for the
specified paper size. Load paper of the size specified.
Refer to "Loading Paper" (P.48).
Printing is interrupted by a
copy operation. Cancel the interrupting operation.
An error occurred in the
machine. Check the error details and take an
appropriate action.
Symptom Cause Remedy
Cannot print in
color. [Output Color] is set to [Black
and White]. Set [Output Color] to [Auto Detect] or [Color].
Outputs are not
stapled. The Finisher is not installed. The Finisher is required to staple. Install the
Finisher, or change the print option settings
to cancel stapling.
The number of pages to be
stapled exceeds the
maximum number for
stapling. Reduce papers to be less than the maximum
number for stapling.
For supported number of sheets for stapling, refer
to"Specifications" (P.640)
.
The 2-sided
printing is not
available. The print page buffer is
insufficient. Set [Image Quality] to [Standard] using the
print driver. Also, set the port that is not used
to [Disable].
Paper is not
folded. The Folder Unit is not
installed. Check the optional components installed on
the machine, and reconfigure the printer
configuration.
The document is
printed on a
different paper
size than
specified. The document size is different
from the paper size loaded in
the specified tray. Change the size of paper in the tray, or
change the print option to specify a tray that
contains the correct sized paper.
The image on the
document edges
is missing on the
output. The image is larger than the
printable area. Expand the printable area of the machine, or
reduce the image size on the printout.
The printed font
differs from the
font specified on
the computer. Font replacement is set on
the print driver. Check the font replacement table.
The printout is not
offset. The machine does not offer
the Offset feature. To output offset, the Offset Stacking Module
or the Finisher is required.
Printing is slow. [High Resolution] is selected
for [Image Quality]. When image data, such as photos, is printed
with the high resolution, the print speed
becomes slow. Select [Standard] for [Image
Quality].
Symptom Cause Remedy