Fuji Xerox ApeosPort-V C5580 Administrator'S Manual Download Page 321

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6 CentreWare Internet Services

Settings

This chapter describes how to set up CentreWare Internet Services.

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Installation of CentreWare Internet Services .................................................................322

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Starting CentreWare Internet Services..............................................................................324

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Configuring Machine Settings Using CentreWare Internet Services ....................325

Summary of Contents for ApeosPort-V C5580

Page 1: ...ApeosPort V C7785 DocuCentre V C7785 ApeosPort V C6685 DocuCentre V C6685 ApeosPort V C5585 DocuCentre V C5585 Administrator Guide ...

Page 2: ... preceded by the symbol Always read and follow the instructions before performing the required procedures As the copying machine contains a feature designed to prevent forging of certain documents there may be rare instances where copies or scanned images do not achieve the desired results The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk Fuji Xero...

Page 3: ...tant Security Instructions 36 Entering Text 37 2 Paper and Other Media 39 Paper Types 40 Loadable Quantity and Weight for Supported Paper 40 Paper Type That Can Be Loaded in Each Tray 40 Paper Type and Paper Feed Method 43 Supported Paper Type 45 Loading Paper 48 Loading Paper in Trays 1 and 2 49 Loading Paper in Tray 3 49 Loading Paper in Tray 4 50 Loading Paper in Tray 5 Bypass 51 Loading Paper ...

Page 4: ...rior 93 Cleaning the Touch Screen 93 Cleaning the Document Cover and Document Glass 94 Cleaning the Document Presser and Narrow Glass Strip 94 Cleaning the Document Feeder Roller 95 Executing Calibration 96 Executing 2 Sided Color Scanning Calibration 100 Printing a Report List 102 Deleting a Private Charge Print Job with an Invalid User ID 103 Setting Restore Tool 104 4 Machine Status 105 Overvie...

Page 5: ...ther Settings 177 Copy Service Settings 190 Copy Tab Features Allocation 190 Preset Buttons 191 Copy Defaults 191 Copy Control 196 Original Size Defaults 199 Reduce Enlarge Presets 199 Custom Colors 200 Annotations Create Comments 200 Connectivity Network Setup 201 Port Settings 201 Protocol Settings 206 Machine s E mail Address Host Name 210 Proxy Server Settings 211 EP Proxy Server Setup 212 SIP...

Page 6: ...67 Media Print Service Settings 268 Stored File Settings 269 Web Applications Service Setup ApeosPort Series Models Only 272 Server Certificate Verification Settings 272 Server Setup 274 Other Settings 276 Web Browser Setup 277 Setup 279 Create Folder 279 Stored Programming 281 Create Job Flow Sheet 281 Create Job Flow Sheet Keyword 290 Add Address Book Entry 290 Create Fax Group Recipients 297 Ad...

Page 7: ...tep 1 Preparations 334 Step 2 Configuration on the Machine 334 Step 3 Configuration on the Computer 335 CentreWare Internet Services Setting Items 335 Installation When Using Internet Printing Protocol IPP 337 Step 1 Preparations 337 Step 2 Configuration on the Machine 337 Step 3 Configuration on the Computer 338 CentreWare Internet Services Setting Items 338 8 E mail Environment Settings 339 E ma...

Page 8: ...363 Step 2 Configuring the SNMP Port 364 Step 3 Configuration on the Computer 364 Configuration of Store Send Link 365 Step 1 Configuring E mail 365 Step 2 Enabling Authentication 365 Step 3 Other Settings 365 CentreWare Internet Services Setting Items 365 Configuration of Store to WSD 367 Step 1 Preparations 367 Step 2 Enabling Port 367 Step 3 Confirmation on the Computer 368 10 Using IP Fax SIP ...

Page 9: ...Configuration of Encryption using IPsec 398 Installation Overview 398 Step1 Import and Configuration of a Certificate 398 Step2 Configuration on the Machine Configuration of IPsec 399 Step3 Configuration on the Computer 400 Configuration of E mail Encryption Digital Signature 401 Installation Overview 401 Step1 Configuration on the Machine 402 Step2 Configuration on Sender and Recipient 403 Config...

Page 10: ...Troubleshooting 436 Machine Trouble 437 Image Quality Trouble 442 Trouble during Copying 448 Unable to Copy 448 The Copy Result is Not What was Expected 449 Trouble during Printing 452 Unable to Print 452 The Print Result is Not What was Expected 453 Trouble during Faxing 455 Sending Problems 455 Receiving Problems 460 Trouble during Scanning 464 Unable to Scan with the Machine 464 Unable to Impor...

Page 11: ...sher with Booklet Maker 628 Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker 629 Staple Jams in the Booklet Staple Cartridge for the Finisher D2 P with Booklet Maker 631 Staple Jams in the Staple Cartridge for the Finisher D2 P with Booklet Maker 632 Staple Cartridge Taken Off from Unit for the Finisher D2 P with Booklet Maker 634 Solving Curled Output for the Fin...

Page 12: ...ect Print Settings 712 DocuWorks Direct Print 714 DocuWorks Direct Print Settings 714 PCL Emulation 716 Emulation 716 Fonts 717 Output Feature 718 PCL Emulation Settings 718 HP GL 2 Emulation 723 Emulation 723 Fonts 723 Output Feature 724 Factory Default Settings 724 HP GL 2 Emulation Settings 725 Hard Clip Area 731 Printable Area 732 Auto Layout 734 Notes and Restrictions 741 Notes and Restrictio...

Page 13: ...Restrictions on the Authentication and Accounting Features 770 Notes and Restrictions for Using SMB 771 Notes and Restrictions for Using TCP IP 771 Notes and Restriction for Using Secondary Ethernet Optional 773 Notes and Restrictions for Using Bonjour 773 Notes and Restrictions for IPv6 Connection 774 Notes and Restrictions for Print E mail 775 Passcode Setting for Extended Function 776 Available...

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Page 15: ... organization of this guide and conventions used in this guide Preface 16 Types of Manuals 17 Using This Guide 18 Interface Cables 21 Power Saver Mode 23 Customizing the Control Panel 25 Touch Screen 34 Important Security Instructions 36 Entering Text 37 ...

Page 16: ...en you need additional information refer to the manuals provided with the personal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem occurs with the machine For more information on how to copy print scan and fax refer to the User Guide For information ab...

Page 17: ...ibes the setup procedures related to security When the Data Security Kit optional is installed be sure to read this guide for the effective use of the security features This manual is included in the Media Software Product Manual Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Media Software Pro...

Page 18: ...rts lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the settings to use various services via e mail on the machine 9 Scanner Environment Settings Describes the sett...

Page 19: ... screen shots may not be displayed or available depending on your machine configuration The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades In this document Computer refers to a personal computer or workstation The following terms are used in this guide The following symbols are used in this guide Important Important information that yo...

Page 20: ...at you need to select Tools select Setup and then select Create Folder Path to a certain item within a procedure on a computer For example When you see the procedure to search for files and folders click Start Search For Files or Folders this means that you need to click Start click Search and then click For Files or Folders to search for files and folders Cross reference For example Refer to 5 To...

Page 21: ... position to switch on the main power 8 Close the machine front door 9 Press the power switch to switch on the power 10 Restart the computer For more information on setting items refer to Printer Environment Settings P 329 Using the Ethernet Interface The Ethernet interface of the machine supports the following three types 1000BASE T 100BASE TX 10BASE T Note 1000BASE T is not supported for some mo...

Page 22: ...o use as the Gigabit Ethernet interface connector install the Gigabit Ethernet optional When the Secondary Ethernet optional is installed Note The Secondary Ethernet can be used as the Gigabit Ethernet interface connector To also use the standard Ethernet interface connector as the Gigabit Ethernet interface connector install the Gigabit Ethernet optional 6 Press the main power switch to the posit...

Page 23: ...the time to elapse until the machine enters the Low Power mode and the Sleep mode from 1 to 240 minutes in 1 minute increments Note If the preset time period is the same for the Low Power mode and the Sleep mode the machine directly enters the Sleep mode without entering the Low Power mode first 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the...

Page 24: ...w Power mode Note The default value for From Last Operation to Low Power Mode is 1 minutes You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last Operation to Sleep Mode is 15 minutes To enable the machine to enter the Low Power mode before the Sleep mode you...

Page 25: ...ngs P 151 Changing the Screen Default You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and en...

Page 26: ... Auto Clear refer to Auto Clear P 147 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home scr...

Page 27: ... the button layout displayed on the Services Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning The following services can be displayed on the service buttons Note The available services vary depending on the installed options Copy Sim...

Page 28: ... machine For more information on the custom services contact our Customer Support Center The following services can be displayed on the additional feature buttons Language Setup Screen Brightness Calibration Print Mode Lockout Printer Release Printer Note Lockout Printer Release Printer is not displayed by default To display this feature select Allow User to Lock Out in Printer Lockout under Tools...

Page 29: ...te The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Services Home and then select Change Settings 6 Select the position where you want to assign a service Note T...

Page 30: ...ned If you do not want to display the Setup button select the Show this in Admin mode check box 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default p...

Page 31: ...ving to return to the Services Home screen If you do not need to assign any service to a custom button select Not Set By factory default the following services are assigned to each button Copy for the Copy button Fax for the Not in Use button only for the machine with the Fax service and Review for the Review button This section describes how to assign Send from Folder to the Not in Use button as ...

Page 32: ...enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Custom Button 2 and then select Change Settings ...

Page 33: ...tness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save To adjust the screen brightness from the Tools screen refer to Screen Brightness P 152 ...

Page 34: ... touch screen and release your finger Drag the touch screen from side to side to switch pages on the Services Home screen Drag the touch screen up and down to scroll on the list or thumbnail view Note During drag scrolling stops when you move your finger away from the touch screen Pages are not switched when dragging force is not enough You can scroll a list also by dragging the list or the scroll...

Page 35: ...a to switch the page on the preview screen Double tap To tap the same position of the screen twice is called double tap You can double tap on the preview screen Double tap to enlarge a preview image Note You cannot reduce or enlarge the screen size by pinch in or pinch out pinch and move the screen with two fingers Preview screen when scanning Preview screen when scanning ...

Page 36: ...settings When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders Set Login Type to Login to Local Accounts or Login to Remote Accounts Select Login to Local Accounts to use the user information registered on the machine to manage authentication Only the users who have ...

Page 37: ...cription Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to delete one character at a time S...

Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...

Page 39: ... be used with the machine precautions when handling paper and how to load paper in trays Paper Types 40 Loading Paper 48 Loading Tab Paper Postcards Envelopes 58 About Weight Switch Buttons 66 Improving the Paper Feeding Performance 67 Changing the Paper Settings 68 ...

Page 40: ... Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident Paper Trays Basis Weight Ream Weight Loadable Quantity Tray 1 Tray 2 64 to 220 gsm 55 189 kg 500 sheets each Tray 3 64 to 220 gsm 55 189 kg 870 sheets Tray 4 1 140 sheets Tray 5 Bypass 64 to 300 gsm 55 258 kg 250 sheets Up to...

Page 41: ... HW Reload 151 176 gsm O O O O O Extra HW 177 220 gsm O O O O O X HW Reload 177 220 gsm O O O O O X HW Plus 221 256 gsm X X O X O X HW Plus Reload 221 256 gsm X X O X O X HW Plus 2 257 300 gsm X X O X O X HW Plus 2 Reload 257 300 gsm X X O X O Hole Punched HW 1 106 128 gsm O O O O O Hole Punched HW 1 129 150 gsm O O O O O Hole Punched HW 1 151 176 gsm O O O O O Hole Punched HW 2 177 220 gsm O O O ...

Page 42: ...X O Labels 106 128 gsm O O O O O Labels 129 150 gsm O O O O O Labels 151 176 gsm O O O O O Heavyweight Labels 177 220 gsm O O O O O X HW Labels 221 256 gsm X X O X O X HW Labels 257 300 gsm X X O X O Adhesive X X O X O Tab Stock 106 128 gsm O X O X O Tab Stock 129 150 gsm O X O X O Tab Stock 151 176 gsm O X O X O HW Tab Stock 177 220 gsm O X O X O X HW Tab Stock 221 256 gsm X X O X O X HW Tab Stoc...

Page 43: ... 90 gsm Recycled B O O Recycled 91 105 gsm Recycled C O O Plain Reload 64 79 gsm 1 Plain A Reloaded X O Plain Reload 80 90 gsm 1 Plain B Reloaded X O Plain Reload 91 105 gsm 1 Plain C Reloaded X O Punched 64 79 gsm Plain A O O Punched 80 90 gsm Plain B O O Punched 91 105 gsm Plain C O O Transparency Transparency X X Heavyweight 106 128 gsm Heavyweight HW A O O Heavyweight 129 150 gsm Heavyweight H...

Page 44: ...ted 2B X 3 X 3 HW Gloss Reload 151 176 gsm 1 Coated 2A Reloaded X O 3 HW Gloss Reload 177 220 gsm 1 Coated 2B Reloaded X X 3 X HW Gloss 221 256 gsm Coated 3A X X X HW Gloss 257 300 gsm Coated 3B X X X HW Gloss Reload 221 256 gsm 1 Coated 3A Reloaded X X X HW Gloss Reload 257 300 gsm 1 Coated 3B Reloaded X X Labels 106 128 gsm Labels 1A X X Labels 129 150 gsm Labels 1B X X Labels 151 176 gsm Labels...

Page 45: ...e quality with the paper can be obtained by setting the image quality for each type of paper For more information on the settings refer to Image Quality P 159 Supported Paper Type Make sure to read the notes and countermeasures and use appropriate paper If you desire to use paper not listed in the following contact our Customer Support Center Standard Paper When printing or copying on commonly use...

Page 46: ...or transparency sheets bordered with a white frame Paper with one face already printed using another printer Already printed face using this printer Inkjet paper Tracing paper Folded creased or curled paper Label sheets whose face sheet surface does not cover the entire backing sheet Envelopes with sticky adhesive Multi color printed postcard Inkjet postcard Curled postcard Storing and Handling Pa...

Page 47: ...ize together into a tray Carefully fan transparencies and labels before use Otherwise paper jams may occur or multiple sheets may be fed to the machine simultaneously When continuously outputting on transparencies transparency sheets may stick together After printing approximately 20 sheets remove them from the output tray and fan them to cool them down ...

Page 48: ... paper runs out during copying or printing select a tray containing the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray containing a paper type for which Paper Type Priority is set to Auto Paper Off For information about Paper Type Paper Type Priority and Paper Tray Priority settings and the paper substi...

Page 49: ...de and slide it to the desired paper size 1 Pinch the right short side paper guide and slide it to the desired paper size 2 4 With the side to be copied or printed on facing down load and align the edge of the paper against the left edge of the tray Important Do not load paper exceeding the maximum fill line MAX in the right figure It may cause paper jams or machine malfunctions Do not place any p...

Page 50: ...the edge of the paper against the left edge of the tray Important Do not load paper exceeding the maximum fill line MAX in the right figure It may cause paper jams or machine malfunctions 5 Push the tray in gently until it stops Important When pushing the paper tray in do it slowly If the tray is pushed with too much force it may cause machine malfunctions Note Affix the paper size label to the pa...

Page 51: ...e MAX in the right figure It may cause paper jams or machine malfunctions 5 Push the tray in gently until it stops Important When pushing the paper tray in do it slowly If the tray is pushed with too much force it may cause machine malfunctions Note Affix the paper size label to the paper tray Loading Paper in Tray 5 Bypass When printing or copying with paper sizes or types that cannot be set in T...

Page 52: ...ng a postcard place its bottom edge along the machine When loading the long format or square format envelope place the bottom edge of the envelope not the flap side along the machine When loading a side opening envelope close the flap and align the flap in the front side of the machine 4 When loading a non standard paper size slightly move the paper guides to the desired paper size Note Entering t...

Page 53: ...of the tray Important Do not load paper exceeding the maximum fill line It may cause paper jams or machine malfunctions 4 Push the tray in gently until it stops Changing the Paper Size 1 Pull out the tray towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses 2 Remove any paper loaded in the tray CAUTION Make sure to pull out the tray ...

Page 54: ...ze 1 Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide and tighten the screw 2 5 Unscrew the screw of the front guide and remove the guide from the tray 6 Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size 1 Insert the protrusion on the tray into a hole corresponding to the paper size on the top of ...

Page 55: ... paper whose length Y is 100 to 181 mm make sure that the Post Card Kit is attached to the tray If the Post Card Kit is not attached a paper jam occurs When you load standard size paper other than postcards or non standard size paper whose length Y is 182 mm or more in the tray make sure that the Post Card Kit is not attached to the tray If the Post Card Kit is attached remove the kit from the tra...

Page 56: ... align the edges of the paper in the arrow direction 1 Pinch the left short side paper guide and slide it to the desired paper size 2 Important Do not load paper exceeding the maximum fill line It may cause paper jams or machine malfunctions If the number of sheets is 100 or less the paper guides touch too tightly against the paper causing paper to deform and resulting in paper jams Position the g...

Page 57: ...T1 Inserter The following describes the procedure for loading tab stock paper in Tray T1 Inserter optional 1 Hold the center of the paper guides and slide them to the desired paper size 2 If the paper is already printed on load the paper with the printed side facing up and with the tab side to be fed first Important Do not load paper exceeding the maximum fill line It might cause paper jams or mac...

Page 58: ...r the paper size For how to register paper sizes refer to Paper Tray Settings P 156 Loading Tab Paper in Trays 1 and 2 The following describes how to load tab paper in Tray 1 as an example The procedure is the same as for Tray 2 Important The paper orientation that can be specified for Trays 1 and 2 is portrait only Tab paper cannot be used in Trays 3 and 4 1 Pull out the tray towards you until it...

Page 59: ...tly align the edges to the edges of the tab paper 6 Push the tray in gently until it stops Important When pushing the paper tray in do it slowly If the tray is pushed with too much force it may cause machine malfunctions Loading Tab Paper in Tray 5 Bypass 1 Open Tray 5 Bypass Note If necessary extend the extension flap The extension flap can be extended in two stages When pulling out the extension...

Page 60: ...ort side paper guide and slide it to the desired size of the tab paper 2 Important Do not load paper exceeding the maximum fill line It may cause paper jams or machine malfunctions If the number of sheets is 100 or less the paper guides touch too tightly against the paper causing paper to deform and resulting in paper jams Position the guides correctly to match the paper size Otherwise the paper m...

Page 61: ...oad them again 2 Remove any paper loaded in the tray 3 Loosen the screw of the Post Card Kit attached to the left side of the tray 1 and pull out the Post Card Kit in the arrow direction 2 4 Insert the small protrusions of the guide into both the slot in the bottom right of the tray and the screw hole on the front side of the tray 1 Tighten the screw to secure the Post Card Kit to the tray 2 5 Wit...

Page 62: ...ation 1 Then tighten the screw for storing 2 Loading Envelopes Envelopes can be loaded in Tray 5 Bypass and Tray 6 HCF B1 S The following size envelopes can be loaded Standard Size No 3 standard envelopes 120 x 235 mm No 2 standard envelopes 240 x 332 mm C5 162 x 229 mm C4 229 x 324 mm Non Standard Size Width Y 100 330 mm length X 148 488 mm When the envelope width is less than 182 mm be sure to a...

Page 63: ...align the bottom edge of the envelopes not the flap side in the arrow direction 1 Pinch the left short side paper guide and slide it to the desired paper size 2 Important The number of sheets that can be loaded varies depending on the type of envelopes For more information contact our Customer Support Center If the envelopes loaded in the tray are 10 sheets or less the guides apply more pressure t...

Page 64: ...de of the tray 1 and pull out the Post Card Kit in the arrow direction 2 4 Insert the small protrusions of the guide into both the slot in the bottom right of the tray and the screw hole on the front side of the tray 1 Tighten the screw to secure the Post Card Kit to the tray 2 5 With the side to be copied or printed on facing up load approximately 10 to 30 envelopes in the tray and align the bott...

Page 65: ...f envelopes loaded in the tray are 10 sheets or less the guides apply more pressure to the envelopes It may cause distortion of the envelopes and may cause paper jams When loading envelopes neatly align all edges Also if the envelopes loaded are tipped reduce the number of envelopes loaded Position the guides correctly to match the envelope size Otherwise the envelope may not be fed properly resul...

Page 66: ...o switch the button to the heavier weight group Otherwise paper jams or malfunctions may occur 1 Pull out the tray towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses 2 Slide the switches to the appropriate weight setting 3 Push the tray in gently until it stops CAUTION Make sure to pull out the tray slowly When the tray is being pu...

Page 67: ... machine is processing a job do not pull out the tray 2 Slide the switch on top of the long side paper guide to the right until it stops Note To return the switch to its original position slide it to the left until it stops 3 If the paper feeding performance is not improved after step 2 slide the switch on the right front side towards the back of the machine until it stops Important To return the ...

Page 68: ...ing without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in the Services Home screen if you configure the settings in advance For more information refer to Paper Tray Attributes on Setup Screen P 157 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and sel...

Page 69: ...aper Color and Auto Paper Select respectively Note The paper weight displayed in Paper Type varies depending on the settings in Image Quality For more information refer to step 13 9 Select Cancel Save Close or Confirm repeatedly until the Paper Tray Settings screen is displayed 10 Select Image Quality 11 Select the paper type for changing the image quality settings under Items and then select Chan...

Page 70: ... Select the image quality and then select Save 13 Confirm that the image quality setting displayed under Current Settings has been changed to the desired value and select Save 14 Select Close repeatedly until the Tools screen is displayed 15 Select Close ...

Page 71: ...int a report list and delete a print job with an invalid User ID Replacing Consumables 72 Cleaning the Machine 93 Executing Calibration 96 Executing 2 Sided Color Scanning Calibration 100 Printing a Report List 102 Deleting a Private Charge Print Job with an Invalid User ID 103 Setting Restore Tool 104 ...

Page 72: ...YMC R2 R3 R4 Color CT350868 1 unit box Waste toner container CWAA0663 1 unit box Booklet staple cartridge type XE 1 CWAA0856 5 000 staples 2 sets box Booklet staple cartridge type XH 2 CWAA0855 5 000 staples 3 sets box Booklet Staple Cartridge 3 CWAA0749 5 000 staples 4 sets box Staple Cartridge 3 CWAA0677 5 000 staples 4 sets box Staple Scrap Container 1 unit box WARNING Never use a vacuum cleane...

Page 73: ... Cartridges 74 Replacing the Waste Toner Container 76 Replacing Drum Cartridges for Customers Having a Spot Maintenance Contract 78 Replacing Staples for C3 Finisher or C3 Finisher with Booklet Maker 82 Replacing Booklet Staples for C3 Finisher with Booklet Maker 84 Replacing the Booklet Staple Cartridge Finisher D2 P with Booklet Maker 86 Replacing the Staple Cartridge for Finisher D2 P with Book...

Page 74: ...ner cartridge When replacing the toner cartridge press the Machine Status button and check the current status for the toner cartridge even when the control panel is lit After the message The Toner Cartridge needs to be replaced appears on the touch screen copy or print density may be reduced slightly If a partially used toner cartridge is used a message appears and the number of pages that you can...

Page 75: ...ner cartridge gently Otherwise toner may spill from the cartridge If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal 4 Take out the new toner cartridge of the same color as the old one from its box and gently tilt the cartridge up and down and then left and right several times WARNING Never throw a toner cartridge into an open flame Re...

Page 76: ...equired The used waste toner container must be returned to our Customer Support Center The use of waste toner containers not recommended by Fuji Xerox may impair quality and performance Use only waste toner containers recommended by Fuji Xerox for the machine Message Solution Please order a Waste Toner Container Order the waste toner container Note Approximately 3 000 pages can be copied or printe...

Page 77: ...he top of the container and then remove it 5 Securely hold the used waste toner container with both hands and put it into the plastic bag provided with the new waste toner container Important If you have a used waste toner container no longer needed contact your local Fuji Xerox representative for its proposal Be sure to put the used waste toner container in the dedicated plastic bag provided with...

Page 78: ...able shows the approximate number of pages that can be copied or printed without replacing the drum cartridge after the message is displayed on the touch screen You may continue to copy or print after the number of pages in the following table but the print quality is not guaranteed We recommend that you replace the drum cartridge ahead of time If you have a spot maintenance contract refer to this...

Page 79: ...replacing the drum cartridge press the Machine Status button and check the current status for the drum cartridge even when the control panel is lit Images output from the machine may get dirty after the message Please order a Drum Cartridge Rx appears on the touch screen 1 Take out a new drum cartridge from its container Important Put the drum cartridge on a flat place Do not place the new drum ca...

Page 80: ...ag including the new drum cartridge and take it out Important Do not touch or scratch the surface of the drum when you take it out from the bag 8 Unwrap a sheet covering the drum cartridge and place it under the drum cartridge CAUTION Make sure to pull out the unit slowly When the unit is being pulled out with force the unit may possibly hit your knees or other parts of your body causing injuries ...

Page 81: ...o place it in a horizontal position 12 Insert the unit completely 1 and return the handle to its original position 2 13 Return the handle R1 R4 to its original position 14 Close the machine front door Note A message will be displayed and the machine will not operate if the machine front door is even slightly open CAUTION Be sure to insert your fingers into the rings when lifting the drum cartridge...

Page 82: ...you install the C3 Finisher Staple Unit 65 Sheets optional remove the 50 sheets staple cartridge After removing the 50 sheets staple cartridge be sure to keep it The 50 sheets staple cartridge cannot be set to the C3 Finisher Staple Unit 65 Sheets optional If you use the C3 Finisher Staple Unit 65 Sheets optional order the staple cartridge for 65 sheets staple To check the type of staples that you...

Page 83: ...ll out the staple case from the cartridge 2 Important The staple case cannot be removed when the staples are remained in the staple case Forcibly removing the staple case may cause machine malfunction 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 6 With grasping the orange lever of the staple cartridge push the staple ca...

Page 84: ...ded by Fuji Xerox Note If the booklet staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the booklet staple cartridge again To order a booklet staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finisher front door 2 Pull out the booklet unit 3 With grasping the lever of the...

Page 85: ... 1 and pull out the empty staple case from the staple cartridge Important The staple case cannot be removed when the staples are remaining in the staple case Forcibly removing the staple case may cause machine malfunction 6 Insert the new staple case 1 and push the rear side of the new staple case into the staple cartridge 2 7 Close the cover 8 Return the booklet staple cartridge to its original p...

Page 86: ...er optional is installed and it is time to replace the booklet staple cartridge a message appears on the touch screen When this message appears replace the staple cartridge with a new one Important The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox for the machine Note If the staple cartridge was not re...

Page 87: ...r Finisher D2 P with Booklet Maker When the Finisher D2 P with Booklet Maker optional is installed and the staple cartridge needs to be replaced a message appears on the touch screen When this message appears replace the staple cartridge with a new one Important The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by F...

Page 88: ...indicated by an arrow to remove the staple cartridge from the unit 5 Push a new staple cartridge into the unit 6 Push the removed unit back to the original position 7 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open ...

Page 89: ...s Otherwise the machine cannot recognize the correct remaining amount of the punch scraps Make sure to discard all paper chads when emptying the hole punch waste container Not doing so will cause the container to fill up before the message telling you to empty the container appears again and this can cause machine malfunction When the machine is in Power Saver mode exit Power Saver mode by pressin...

Page 90: ...einstalled with some scraps remaining it may become full before the message appears again and this can cause machine breakdown Important When emptying the punch scrap container make sure that the machine is switched on If not switched on the machine will not recognize that the punch scrap container has been emptied When the machine is in the Power Saver mode exit the Power Saver mode by pressing t...

Page 91: ...he staple scrap container according to the message Important Replace the staple scrap container while the power is on When the machine is in the Power Saver mode exit the Power Saver mode by pressing the Power Saver button and the Machine Status button on the control panel before you replace the staple scrap container Before replacing the staple scrap container press the Machine Status button and ...

Page 92: ...he container and return it to our Customer Support Center 5 Hold a new staple scrap container by its R5 section and insert the container bottom first into the machine Important To prevent injury do not put your fingers on top of the container 6 Push the R5 section of the container until the lock lever moves to the position 7 Close the right cover of the finisher Note A message will be displayed an...

Page 93: ... water with a soft cloth Cleaning the Touch Screen 1 Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol Important When you moisten the cloth with neutral detergent or alcohol do not allow the excess liquid to drip down from the cloth If the cloth is moistened with the excess liquid wring the cloth gently before wiping the LCD area Do not use any volatile liquids o...

Page 94: ... it with a soft dry cloth Important Do not use cleaning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent Cleaning the Document Presser and Narrow Glass Strip If the document presser and narrow glass strip become soiled smudges may appear on copies faxes or scanned documents and the...

Page 95: ...th Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying or printing 1 Pull up the handle of the document feeder top cover and open the top cover until it stops Note When you fully open the cover it ent...

Page 96: ...ences screen of the print driver For PostScript print drivers Calibrates the screen for the following combinations specified on the Printing Preferences screen of the print driver Print Job 2 Tab Advanced Color Options Item Screen Image Quality Image Adjustment Mode Image Types Combination of Setting 1 Auto Screening Standard High Quality Recommended Standard Photos Design POP Presentation Only ph...

Page 97: ...System Administration mode before executing auto calibration Lighten Darken Normal Contrast Normal Sharpness Normal Saturation Normal Color Balance 0 0 0 Color Shift Normal After finishing the auto calibration change the settings of Copy Defaults if necessary For information on Copy Defaults refer to Copy Defaults P 191 The following describes how to perform calibration 1 Select Calibration on the...

Page 98: ... the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Image Quality Adjustment 2 Select Calibration 3 Set Screen Type Paper Supply and Target Note The following describes calibration procedures using Copy Job 2 as an example For Paper Supply select the paper tray in which A4 A3 8 5 x 11 or 11 x 17 white paper ...

Page 99: ...ation Chart to cover the Chart and close the document cover 7 Select Start The message Calibration in progress Copy Job 2 appears and the machine automatically calibrates the colors It takes about 30 seconds to complete calibration A screen showing the result appears 8 Select Confirm 9 To continue calibration for other screen types repeat steps 6 to 10 10 Select Close repeatedly until the Services...

Page 100: ... system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Image Quality Adjustment 5 Select 2 Sided Color Scanning Calibration 6 Select Paper Suppl...

Page 101: ...or 2 Sided Color Scanning Calibration of the printed Chart for 2 Sided Color Scanning Calibration against the left side of the document feeder and load the chart facing down on the duplex automatic document feeder 10 Select Start The message Scanning chart and performing color correction appears and the machine automatically calibrates the colors A screen showing the result appears Note If the cal...

Page 102: ...ports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 163 If you want to print Billing Data List or Auditron Report Fax Jobs insert a card to the machine before instructing print 3 Select the service that you want a report or list for 4 Select a report or ...

Page 103: ...an invalid User ID stored with the Private Charge Print feature For more information on how to set the period of time save jobs refer to Stored File Settings P 269 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passc...

Page 104: ...information on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The following data can be backed up on the computer Address Book Folder except for document files User account list Job Flow Stored Programming Job log Error log Auditron log Other information such as...

Page 105: ...4 Machine Status This chapter describes the features for checking the machine status Overview of Machine Status 106 Machine Information 107 Faults 122 Supplies 123 Billing Information 124 ...

Page 106: ... overwriting status You can also change or set print modes and check the number of pages printed per meter or per user You also can print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 107 Faults You can check the information on errors that occurred on the machine For more information refer to Faults P 122 Supp...

Page 107: ...Information On the General Information screen you can check the serial number of the machine machine configuration and software version Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Current System Software Indicates the current system software IP Address Indicates the IP address of the machin...

Page 108: ...ray Status You can check the paper trays set on the machine On the screen you can check the following items Status Full Amount of paper remaining Paper Size Paper Type 1 Select Paper Tray Status Print Reports The following describes how to print a report and a list Note The items displayed vary depending on the optional features installed 1 Select Print Reports ...

Page 109: ...uch as job flow jobs on one line You can also set up the machine to automatically print a Job History Report every 50 jobs For information on the auto print of a job history report refer to Reports P 163 When you set the machine to print a job history report automatically the machine prints the results of all jobs Error History Report You can print information on errors occurred in the machine The...

Page 110: ...ne Information Print Reports Printer Reports 2 Select a list to print Note The items displayed vary depending on the options installed 3 Press the Start button You can print the following items when printer related options are installed When Adobe PostScript 3 Kit optional is installed Configuration Report You can check the hardware configuration network information and print and copy settings of ...

Page 111: ... P Settings List Prints the settings configured in the ESC P K emulation mode ESC P Logical Printers List Prints the programming settings configured in the ESC P K emulation mode HP GL 2 Settings List Prints the settings for the HP GL HP GL 2 and HP RTL emulation modes HP GL 2 Logical Printers List Prints the stored programming settings for the HP GL HP GL 2 and HP RTL emulation modes HP GL 2 Pale...

Page 112: ...ttings configured for the domain which filters data transmissions Job Template List ApeosPort Series Models Only You can print the list of settings for the server storing the job templates which are created using CentreWare Internet Services For more information on the scan service setting tools refer to the help of CentreWare Internet Services Important To display the online help for CentreWare I...

Page 113: ...identical whether it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports Folder Selector List You can check the settings for the Folder Sorting feature Inbound Fax Spam List You can check the settings for the G3 ID telephone numbers for which fax reception is restricted Domain Filter List You can check the settings configured for the domain which filters data transmissions VoI...

Page 114: ...a List is displayed when Fax Internet Fax Service is set to Enable Accounting under Accounting Accounting Type Local Accounting Auditron Mode Selecting Billing Data List displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button Select All You can print the list of all billing data Folder List Prints the list of folder settings and the p...

Page 115: ...nabled or not Note Auditron Reports appears when the Tools button is displayed on the Services Home screen You cannot output the report to a file To output a report to a file use ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately When Accounting Type is set to other than Local Accounting When Accounting Type of each service is set to other than Local Accountin...

Page 116: ...n Print Service is set to Disable Accounting in Auditron Mode under Accounting Type Meter Report Print Jobs is displayed instead of Auditron Report Print Jobs For more information on Meter Report Print Jobs refer to Meter Report Print Jobs P 115 Note No displayed on the report is the User Administration Number assigned when a user is registered under Accounting or Authentication Security Settings ...

Page 117: ...at is stored in a folder For information on setting whether to print the report automatically refer to Folder Report P 163 Broadcast Report You can check the result of a broadcast transmission The recipients and transmission result status are recorded If you set to print this report automatically it is printed each time a broadcast transmission is completed For information on setting whether to pr...

Page 118: ...urity Settings For more information refer to Overwrite Hard Disk P 318 1 Select Overwrite Hard Disk 2 Check the overwriting status of the hard disk Print Mode You can print the programming settings configured in the ESC P K emulation mode and retrieve the programming Note The items displayed vary depending on the options installed 1 Press the Machine Status button 2 Select Print Mode 3 Select Off ...

Page 119: ...ays the numbers stored in the memory Programming You can check or change the value set for the print mode item number Forthe itemnumbersthatcanbeconfigured ineachmode menu referto ESC P KEmulationSettings P 699 PDFDirect Print Settings P 712 PCL Emulation Settings P 718 and HP GL 2 Emulation Settings P 725 1 Select Programming 2 Enter the item number of the feature to set in Item Number with the n...

Page 120: ...e and then select a number to delete Important Deleted numbers cannot be restored 3 Select the memory number to store or to delete Default Programming You can start the machine using the settings stored in memory as default settings 1 Select Default Programming 2 Select Factory Defaults or Custom Settings Factory Defaults You can use the factory default settings Custom Settings Displays the number...

Page 121: ...eceives faxes automatically For information on auto receive and manual receive refer to 4 Fax Receiving Faxes in the User Guide 1 Press the Machine Status button 2 Select Fax Receiving Mode 3 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes Auto Rece...

Page 122: ...or category The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not ap...

Page 123: ...f you replace a toner cartridge with a partially used toner cartridge such as a toner cartridge removed from another ApeosPort V C7785 C6685 C5585 DocuCentre V C7785 C6685 C5585 the status displayed may differ from the actual remaining amount When you replace toner cartridges we recommend that you use new ones Note Staple Cartridge Displays when C3 Finisher or the Finisher D2 P with Booklet Maker ...

Page 124: ... refer to EP System P 783 Serial Number Displays the serial number of the machine Color Impressions Displays the total number of pages copied and printed in full color Black Impressions Displays the total number of pages copied and printed in black and white and pages faxed Color Large Impressions Displays the total number of pages printed in large size full color Total Impressions Displays the to...

Page 125: ...er ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a password is required select Next and enter the user s passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required ...

Page 126: ... only for the features set to Enable Accounting in the Auditron mode Meter Copy Jobs Displays the number of pages copied Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note Meter Print Jobs is not displayed for the system administrator ...

Page 127: ...stem Settings Procedure 128 Tools Menu List 132 Common Service Settings 146 Copy Service Settings 190 Connectivity Network Setup 201 Print Service Settings 230 Scan Service Settings 237 Fax Service Settings 246 E mail Internet Fax Service Settings 261 Address Book Settings 264 Folder Service Settings 265 Job Flow Service Settings ApeosPort Series Models Only 267 Media Print Service Settings 268 St...

Page 128: ...tion mode enter the system administrator User ID If Passcode Entry for Control Panel Login is set to On under Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system administrator user ID and passcode immediately after installing the machine For more information on how to change the passcode refer to System Administrato...

Page 129: ...ormation refer to Common Service Settings P 146 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 190 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connecti...

Page 130: ...dia Print Service Settings Allows you to configure the settings relating to Media Print Text and Photo For more information refer to Media Print Service Settings P 268 Stored File Settings Allows you to set how to delete files in a folder and print files stored in the machine For more information refer to Stored File Settings P 269 Web Applications Service Setup ApeosPort Series Models Only Allows...

Page 131: ... screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Step 6 Exiting System Administration Mode 1 Press the Log In...

Page 132: ...Job Complete Tone 1 2 P 150 Fault Tone P 150 Auto Clear Alert Tone P 150 Alert Tone P 150 Out of Paper Warning Tone P 150 Low Toner Alert Tone P 150 Stored Programming Tone P 150 Stored Programming Complete Tone P 151 Line Monitor Volume P 151 Ringing Volume P 151 Screen Button Settings P 151 Screen Default P 151 Screen After Auto Clear P 151 Auto Display of Login Screen P 151 Custom Buttons 1 to ...

Page 133: ...le Transfer Report Fax Server P 164 2 Sided Report P 164 Activity Report Recipient P 164 Job Flow Error Report ApeosPort Series Models Only P 164 Maintenance P 164 EP Diagnostic Request Repair Request P 164 Check EP Connection P 165 EP Registration P 165 Initialize Hard Disk P 165 Delete All Data P 165 Software Options P 165 Power on Self Test P 165 Check Smart Card Details P 165 Adjust Image Posi...

Page 134: ...lug ins P 177 List of Embedded Plug ins P 177 Other Settings P 177 Fax Service P 177 Offset Stacking Right Top Tray P 178 Offset Stacking Right Middle Tray P 178 Auto Job Promotion P 178 Default Print Paper Size P 178 Odd Page 2 Sided P 179 Paper Size Settings P 179 Millimeters Inches P 185 Data Encryption P 185 Encryption Key for Confidential Data P 186 Service Rep Restricted Operation P 187 Soft...

Page 135: ...se 2 Sided Original Side 2 P 194 Image Shift Side 1 P 194 Image Shift Side 2 P 194 Image Rotation P 194 Image Rotation Rotation Direction P 194 Original Orientation P 194 Pages per Side P 195 Copy Output P 195 Uncollated Default Separator Tray P 195 Output Destination P 195 Output Destination Simple Copy P 195 Face Up Down Output P 195 Sample Job P 195 Annotations Stored Comment P 195 Annotations ...

Page 136: ...eft Center Center Right Center Bottom Left Bottom Center and Bottom Right P 199 Date Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 199 Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 199 Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 199 Quantity Display P 199 Maximum Numbe...

Page 137: ...er P 213 HTTPS Proxy Server Authentication P 213 HTTPS Proxy Server Login Name P 213 HTTPS Proxy Server Password P 213 HTTP Proxy Server Name P 213 HTTP Proxy Server Port Number P 213 HTTP Proxy Server Authentication P 213 HTTP Proxy Server Login Name P 213 HTTP Proxy Server Password P 213 SIP Settings P 213 SIP User ID Sign in Name P 213 SIP Transport Protocol P 213 Enable SIP Server P 214 SIP Se...

Page 138: ...t Memory P 230 ART IV ESC P 201H Form Memory P 230 HP GL 2 Auto Layout Memory P 230 Job Ticket Memory P 230 Receiving Buffer USB P 231 Receiving Buffer LPD P 231 Receiving Buffer IPP P 231 Receiving Buffer Port 9100 P 231 Delete Form P 231 Register Google Cloud Print P 232 Other Settings P 232 Print Area P 232 Substitute Tray P 232 Paper Type Mismatch P 232 Unregistered Forms P 233 Resume Job Afte...

Page 139: ...Searchable Text Compression P 240 Microsoft Office Format Settings P 240 Scan to PC Defaults P 241 Transfer Protocol P 241 Login Credential to Access Destination P 241 User Name for FTP Scan P 241 Original Size Defaults P 241 Output Size Defaults P 242 Reduce Enlarge Presets P 242 Other Settings P 242 Memory Full Procedure P 242 Maximum Stored Pages P 242 Saturation P 243 Background Suppression Le...

Page 140: ...delivered Faxes P 250 Save Deleted Faxes P 250 Saved Faxes Auto Delete P 250 Transmission Interval P 250 Batch Send P 250 Manual Send Receive Default P 251 Fax Receiving Mode P 251 Border Limit P 251 Auto Reduce On Receipt P 251 Receiving Paper Size P 251 2 Pages Up On Receipt P 251 2 Sided Printing P 252 Edge Erase Top Bottom Edges P 252 Edge Erase Left Right Edges P 252 Reduce 8 5 x 11 Original ...

Page 141: ...ax Transfer P 260 Fax Transfer Maximum Data Size P 260 E mail Control P 261 Maximum Address Entries P 261 Incoming E mail Print Options P 261 Print Error Notification E mail P 261 Response to Read Receipts P 261 Read Receipts P 262 Print Delivery Confirmation Mail P 262 Split Send Method P 262 Maximum Data Size per E mail P 262 Maximum Total Data Size P 262 Maximum Split Count P 263 Allow Casual U...

Page 142: ... Fax Transfer Resolution P 267 Media Print Service Settings P 268 Text Paper Supply Button 2 to 5 P 268 Photos Paper Supply Button 1 to 5 P 268 Stored File Settings P 269 Expiration Date for Files in Folder P 269 Stored Job Expiration Date P 269 Display Details of Stored Print Job List P 270 Preview Generation P 270 Duration for Preview Generation P 270 Display Default of Stored Print Job List P 2...

Page 143: ... 280 Check Folder Passcode P 280 Delete Files After Retrieval P 280 Delete Expired Files P 280 Link Job Flow Sheet to Folder P 281 Stored Programming P 281 Create Job Flow Sheet P 281 Restrictions on Using Job Flow P 282 Create New Job Flow Sheet P 283 Name P 284 Description P 284 Keyword P 284 Send as Fax P 284 Send as IP Fax SIP P 285 Send as Internet Fax P 285 Send as E mail P 286 Transfer via ...

Page 144: ...tion P 295 Cover Page P 295 Maximum Image Size P 295 Delay Start P 295 Remote Folder P 295 F Code P 296 Relay Broadcast P 296 Billing Day Time Billing Night Time Billing Midnight P 296 Internet Fax Profile P 297 When the Delete Entry Button is Selected P 297 Create Fax Group Recipients P 297 Add Fax Comment P 298 Paper Tray Attributes P 298 Create View User Accounts P 299 User ID P 299 User Name P...

Page 145: ...ice P 306 Track Print Jobs P 306 Track Scan Fax Jobs P 306 Interrupt Mode P 307 Job with Insufficient Credit P 307 Charge Print Jobs P 307 Track with Cumulative Device P 307 Scan Ahead for Copy Job P 307 System Administrator Settings P 308 System Administrator s Login ID P 308 System Administrator s Passcode P 308 Authentication P 309 Login Type P 309 Access Control P 309 Create View User Accounts...

Page 146: ... screen select Common Service Settings For information on how to display the Tools screen refer to System Settings Procedure P 128 2 Select an item to set or change Machine Clock Timers You can set the machine clock or the time intervals of the machine to enter the Power Saver mode or to reset settings Date Set the date in the system clock of the machine The date set here will be printed on all li...

Page 147: ...On specify a value between 10 and 900 seconds in 1 second increments When you select Off the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command Auto Job Release Specify the time lapsed until the machine cancels the active job and starts the next job i...

Page 148: ...ce from GMT between 12 and 12 hours Note GMT stands for Greenwich Mean Time Daylight Savings You can set daylight saving time During daylight saving time period the machine moves the clock forward by one hour Select from Adjust Off Adjust by Day Month Time and Adjust by Month Week Day of Week Time If you select Adjust by Day Month Time specify the month day and time for Start Date and End Date If ...

Page 149: ...e to be same or longer than the From Last Operation to Low Power Mode time Power Saver Deactivation Set whether to disable the Power Saver mode fully or partially when exiting the mode Deactivate All All devices of the machine exit the Power Saver mode Deactivate Partially As Required Only the devices necessary for the operation exit the Power Saver mode You can select from Always On or When Print...

Page 150: ...ed when a job fails You can select from Soft Normal and Loud To disable the sound select Off You can select the target jobs to play the sound Auto Clear Alert Tone Set the volume to be sounded at five seconds before automatically returning to the initial screen when Auto Clear is set to On You can select from Soft Normal and Loud To disable the sound select Off For information on Auto Clear refer ...

Page 151: ... refer to Customizing the Control Panel P 25 Screen After Auto Clear Set the screen displayed after Auto Clear For more information on the setting procedure refer to Setting the Screen After Auto Clear P 26 Auto Display of Login Screen When the Authentication feature is enabled on the machine set whether or not to automatically display the login screen after turning on the machine or canceling the...

Page 152: ...ult Language Select the language displayed on the machine There are two ways of selecting the language set in the System Administration mode and set by local users Setting in the System Administration mode The language set here is the standard language that is retained even when the machine is powered off and on Setting by local users The language setting in Language in the Services Home screen is...

Page 153: ...memory when sending faxes Internet faxes Select from Disabled Show Memory and Enabled Screen After Inserting USB Select whether or not to display the screen when the machine detects USB memory device insertion and also select the screen type at the time Select from Off Store to USB Media Print Text Media Print Photos and Service Selection Screen Note If you select Service Selection Screen the USB ...

Page 154: ...r not to enable continuous scrolling when pressing the scroll buttons Flick and Double tap Set whether or not to operate the machine by flicking and double tapping Select from Disabled or Enabled When Enabled is set the touch screen is displayed in icon style and flick and double tap operation is available When Disabled is set the touch screen is displayed in button style For how to operate using ...

Page 155: ...rning screen when the default values of SNMP protocol s community name and authentication password are used The warning screen is Preview Thumbnailed View Tap to display the entire view O O Flick to switch pages O Drag to switch pages O O Entire View Flick to switch pages O Tap the previous next previewed images to switch pages O O Tap to switch whether to display the page switching buttons or the...

Page 156: ...r each name and color For example you can use a name showing its usage such as Color for colored paper and Covers for bond paper For information about how to enter characters refer to Entering Text P 37 Paper Tray Attributes You can set the size and type of paper loaded in trays Note When envelopes are loaded in HCF B1 S select Envelope Feeder and Change Settings on the Tray 6 screen and then set ...

Page 157: ...o be displayed on the Paper Supply screen Disabled Does not display the items specified in Paper Size Size Detection Displays the setting in Paper Size Usage Auto Paper Select Displays the setting in Auto Paper Select Paper Tray Attributes on Setup Screen Select whether or not to display Paper Tray Attributes in the Setup screen This setting allows you to select the size and type of paper without ...

Page 158: ...frequently use non standard size paper for copying assigning the paper sizes to the buttons will save your time to specify the size each time For your convenience set the commonly used paper sizes in the upper level A B Series Size You can select a paper size from A and B series sizes Inch Size You can select a paper size from inch series sizes Others You can select a paper size from other sizes C...

Page 159: ...es Meaning Plain Plain A Paper having a ream weight of 64 79 gsm Plain B Paper having a ream weight of 80 90 gsm Plain C Paper having a ream weight of 91 105 gsm Recycled Recycled A Recycled paper with rough surface having a ream weight of 64 79 gsm Recycled B Recycled paper with rough surface having a ream weight of 80 90 gsm Recycled C Recycled paper with rough surface having a ream weight of 91...

Page 160: ...d One side used coated paper having a ream weight of 151 176 gsm Coated 2B Reloaded One side used coated paper having a ream weight of 177 220 gsm X HW Gloss Coated 3A Paper having a ream weight of 221 256 gsm Coated 3B Paper having a ream weight of 257 300 gsm X HW Gloss Reload Coated 3A Reloaded One side used coated paper having a ream weight of 221 256 gsm Coated 3B Reloaded One side used coate...

Page 161: ...ing the reproductivity of subtle colors Photo Image Quality Photo Image Quality is valid when Photo is selected for Original Type on the Image Quality screen Selecting High Speed copies a document without reducing the processing speed Selecting High Quality creates a near quality reproduction of the document Note Selecting High Quality may reduce the copy speed Background Suppression Color Copy Se...

Page 162: ...ion despite the periodic calibration contact our Customer Support Center For more information refer to Executing Calibration P 96 Screen Type Select from Copy Job 1 Copy Job 2 Print Job 1 and Print Job 2 For more information about screen type refer to Executing Calibration P 96 Paper Supply Select a tray Target Select from Copy Print Jobs Copy Jobs Only Print Jobs Only and None Adjust Color Regist...

Page 163: ...orts P 108 Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated For information on an Activity Report refer to Activity Report P 780 For information on how to print an Activity Report manually refer to Job Status Activity Report P 109 Transmission Report Job Undelivered Select whether or not to automatically...

Page 164: ...successfully completed or not On Automatically prints a Transmission Report for a successful transmission and a Transmission Report undelivered for a transmission failure Print when delivery fails Prints a Transmission Report undelivered for a transmission failure 2 Sided Report Select whether to print a report on one side of the paper or both sides when printing a report list Activity Report Reci...

Page 165: ... Fuji Xerox All data stored on the machine will be deleted Before executing this operation make sure that the operation is absolutely necessary Note It takes several minutes to several hours to delete all data The time taken depends on the machine configuration or the hard disk capacity Software Options This feature is for service representative use For more information contact our Customer Suppor...

Page 166: ...t Position Adjust the image position in a direction perpendicular to paper feed direction in 0 1 mm increments for side 1 and side 2 of paper If you want to move the image position to the rear of the machine set a positive number and set a negative number if you want to move to the front of the machine X Magnification Width Adjust the image size in paper feed direction in 0 025 increments for side...

Page 167: ...3 Creases per Side and No Crease Note The fewer the folding lines the stronger the formation of creases The more the number of folding lines the slower the booklet creation speed The booklet may open depending on the paper size and paper type even though the Fold Assisting Crease feature is used Adjust Image Transfer You can adjust the transfer output value when image transfer is poor For more for...

Page 168: ...Connectivity Network Setup P 201 and Fax Service Settings P 246 Watermark Watermark is the function to print text or background pattern on the whole page to inhibit the replication of documents You can configure Watermark settings such as date or text background pattern and watermark to embed Date Format Set the format for printing dates This setting is common to Annotation Watermark and Force Ann...

Page 169: ...e and time are printed Note You can authorize a user to temporarily cancel force watermark printing For more information refer to User Roles and Authorization Groups P 410 The user control number may not be printed depending on the Login mode configuration Force Watermark Client Print Set whether or not to forcibly use the Watermark feature when printing from a computer To prioritize the settings ...

Page 170: ...he setting of the authentication group in which the user belong to a mode that stops scanning and allows you to select whether to continue scanning when a restriction code is detected A system administrator always use the machine in this mode For more information about the setting of authorization group refer to User Roles and Authorization Groups P 410 Copy protection using the Secure Watermark f...

Page 171: ...ncel force watermark printing For more information refer to User Roles and Authorization Groups P 410 Copy Set whether or not to use the Force Secure Watermark feature when copying a document When you select On the setting of Secure Watermark is fixed to On in the Output Format screen of the Copy feature Client Print Set whether or not to forcibly use the Force Secure Watermark feature when printi...

Page 172: ...background for the Secure Watermark You can select a level from 1 to 9 Select a contrast level referring to the printed samples by selecting Print this Sample List Important The hidden text background contrast can be adjusted by changing the hidden text density The background density cannot be adjusted Custom Secure Watermark 1 to 3 Register hidden text strings for the Secure Watermark feature You...

Page 173: ...hine and the contents of the print job In this case the print job start time is printed as a watermark For information about how to enter characters refer to Entering Text P 37 Apply Layout Template to Copy Print Jobs Set the association between jobs and layout templates You can associate layout templates with the following jobs Copy Client Print Print Stored File Media Print Print Fax Print E mai...

Page 174: ... and horizontally from 0 to 100 mm and from 0 to 200 mm respectively in 0 5 mm increments Note 0 mm is at the edge of paper Increasing the value moves the print position toward the center of the paper However for Top Center or Bottom Center the horizontal value for the center of paper is set to 100 mm Therefore when you select Top Center or Bottom Center set the value to 100 mm and then specify de...

Page 175: ...ine even if All Pages is selected for Page Range under Image Log Generation not more than 8191 pages can be created If the machine runs out of hard disk space for storing images the machine operates in accordance with the setting of Image Log Generation Assurance Level as follows High A job is cancelled Low A job is executed However the warning will be displayed at the end of the job and notifies ...

Page 176: ...images from First Page Only First 2 Pages First 3 Pages First 4 Pages First 5 Pages or All Pages Transfer Image Log Image logs created on the machine can be transferred to a log management server for storage and management Transfer Image Log allows you to set how and when to transfer image logs Log Transfer Set whether or not to transfer an image log to a log management server with the Log Transfe...

Page 177: ...DF format will be attached to notification e mail Select First Page Only First 2 Pages All Pages or Do Not Attach E mail Addresses 1 to 5 Specify the e mail addresses to notify the result of the jobs Note When you select Save to exit this screen without specifying an e mail address the setting of Targeted Jobs or E mail Message is deleted E mail Message Enter a comment attached to the e mail Plug ...

Page 178: ...htly shifts the output position per set or per job print job respectively Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for a certain reason for e...

Page 179: ...mber of pages is printed in 2 sided Paper Size Settings You can specify the size of paper to be automatically detected when you use standard sizes of a document or the machine is set to detect sizes of a document You can select from the following tables A B Series 8 x 13 A B Series A B Series 8K 16K A B Series 8 x 13 8 x 14 and Inch Series ...

Page 180: ...O O A3 O O O X O X X O O O X O X X B6 O X X X X X X O X X X X X X B6 X X X X X X X O X X X X X X B5 O X O O O X O O O O O O X O B5 X O O O O O O O O O O O O O B4 X O O X O X X O O O X O X X 5 5 8 5 X X X X X X X X X X X X X X 5 5 8 5 X O X X X X X X X X X X X X 7 25 10 5 O O X X X X X X X X X X X X 8 10 X X X X X X X X X X X X X X 8 10 X X X X X X X X X X X X X X 8 5 11 X O O X X X X X O O X X X X...

Page 181: ...dard envelopes X X X X X X X X X X X X X X No 2 standard envelopes X X X X X X X X X X X X X X Photo 2L X X X X X X X X X X X X X X 4 6 X X X X X X X X X X X X X X 4 6 X X X X X X X X X X X X X X O X Available Not available Paper size group A B series 8 13 A B series Loading position Size Orientation Document glass Document feeder Trays 1 and 2 Trays 3 and 4 Tray 5 Tray 6 HCF2 2000 sheets Tray 6 H...

Page 182: ...O X X O O O X O X X B6 O X X X X X X X X X X X X X B6 O X X X X X X X X X X X X X B5 O O O X O X O O X O X O X O B5 O O O O O O O O O X X X X X B4 O O O X O X X O O O X O X X 5 5 8 5 X X X X X X X X X X X X X X 5 5 8 5 X X X X X X X O O X X X X X 7 25 10 5 X X X X X X X X O X X X X X 8 10 X X X X X X X X X X X X X X 8 10 X X X X X X X X X X X X X X 8 5 11 X O O O X X X O O O X X X X 8 5 11 O O O O...

Page 183: ...ard envelopes X X X X X X X X X X X X X X No 2 standard envelopes X X X X X X X X X X X X X X Photo 2L X X X X X X X X X X X X X X Photo 2L X X X X X X X X X X X X X X 4 6 X X X X X X X X X X X X X X 4 6 X X X X X X X X X X X X X X O X Available Not available Paper size group A B series 8 K 16 K A B series 8 13 8 14 Loading position Size Orientation Document glass Document feeder Trays 1 and 2 Tra...

Page 184: ...O O O O O A3 O O O X X X X B6 O X X X X X X B6 O X X X X X X B5 O X O X O X O B5 O X X X X X X B4 O O O X X X X 5 5 8 5 O O O X O X X 5 5 8 5 O O X X X X X 7 25 10 5 O O O O X O O 8 10 X X O X X X X 8 10 X X X X X X X 8 5 11 O O O X O X X 8 5 11 O O O O O O O 8 5 13 X X O X X X X 8 5 14 O O O X O X X 11 17 O O O X O X X 16 K Taiwan X X X X X X X 16 K Taiwan X X X X X X X 8 K Taiwan X X X X X X X 1...

Page 185: ...an encryption key Note An optional component is required to use this feature For more information contact our Customer Support Center 1 Select Data Encryption and then Change Settings 8 K Mainland China X X X X X X X 12 18 O O O X O X X SRA3 12 6 17 7 O O O X O X X 12 6 19 2 O O O X O X X 13 18 O O O X O X X 13 19 O O O X O X X Postcard 4 6 X X X X X X O No 3 standard envelopes X X X X X X X No 2 ...

Page 186: ...t the hard disk and encryption settings match Otherwise an error will occur For information on error messages and their remedies refer to Paper Jams P 589 The following procedure is recommended for changing the encryption settings while a large amount of data 100 jobs or more is stored in a folder and Number of Overwrites is set to 1 Overwrite or 3 Overwrites under Overwrite Hard Disk 1 Select Too...

Page 187: ...ntrol ApeosPort Series Models Only P 174 Print Universal Unique ID P 174 Data Encryption P 185 Encryption Key for Confidential Data P 186 Service Rep Restricted Operation P 187 SSL TLS Settings P 224 S MIME Settings ApeosPort Series Models Only P 225 IPsec Settings P 226 System Administrator Settings P 308 Maximum Login Attempts by System Administrator P 314 Overwrite Hard Disk P 318 Creating Chan...

Page 188: ...lity under the Copy screen When you use the following settings in the Image Quality mode of the print driver also select Enabled PCL Gloss PostScript High Quality Drum Cartridge Conservation Mode Specifies the operation when Auto Detect is selected for Output Color Select either On or Off If the machine is set to automatically switch the type of a document color monochrome select On If not select ...

Page 189: ...efault or Longer Note This feature does not appear for some models Data Indicator Allows you to set the lighting pattern of the Data indicator Pattern 1 Lights up when a document is stored in the hard disk optional of the machine Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax Local Folder feature is stored in the folder Pattern 3 Lights up for 30 s...

Page 190: ...eatures displayed on the Copy screen 5 Features The following five features are shown on the screen Output Color Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the Copy screen Note Output Color Reduce Enlarge and Paper Supply cannot be specified 10 F...

Page 191: ... of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings of the Copy feature When the machine is turned on or the machine exits the Power Saver mode or when the Clear All button is pressed the machine resets to the default values set here Setting frequently used features and values as the defaults can avoid extra op...

Page 192: ...rs For information about custom colors refer to Custom Colors P 200 Dual Color Non target Area Color Set the default value for Non target Area Color that appears when Dual Color is selected for More of Output Color in the Copy screen You can select a color from seven preset colors and six custom colors For information about custom colors refer to Custom Colors P 200 Original Type Set the default v...

Page 193: ...ality screen is set to Advanced Color Color Shift Set the default value for Color Shift in the Image Quality screen 2 Sided Copying Set the default value for 2 Sided Copying in the Copy Layout Adjustment and Output Format screens Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Top Edge When you copy a document with the document cover o...

Page 194: ...y the whole area even if you set 0 to Edge Erase Right Edge For the printable area refer to Printable Area P 656 Center Erase Binding Edge Erase When you copy a document with the document cover open or when you copy a book the edges and center margin of the document may be printed as black shadows This feature allows you to erase such shadows on the center of facing pages of a bound document or a ...

Page 195: ...y screen is displayed you can confirm the output destination on the Review screen which is displayed by pressing the Review button For information on the Review button refer to 2 Product Overview Control Panel in the User Guide Face Up Down Output Set the default value for Face Up Down Output in the Output Format screen Sample Job Set the default value for Sample Job in the Job Assembly screen Ann...

Page 196: ... for Annotations in the Output Format screen Bates Stamp Position on Side 1 and Side 2 Set the default value for Position displayed when Bates Stamp is selected for Annotations in the Output Format screen Bates Stamp Font Size Set the default value for Font Size under Font Size displayed when Bates Stamp is selected for Annotations in the Output Format screen Tab Margin Shift Shift Value Set the d...

Page 197: ...ize for sides 1 and 2 Important When the side 1 and side 2 are different sizes and if the side 2 is copied on the sheet on which the side 1 has been printed a part of the image may be missing Copy to new sheet Side 2 is copied as side 1 on a new sheet of paper Copy to Side 2 Side 2 is copied on the reverse side of side 1 without changing paper size Fine tune 100 You can fine tune magnification whe...

Page 198: ...der Set whether or not to display Face Up Reverse Order under Face Up Down Output in the Output Format screen Face Up Down Auto Single Sheet Specify the operation of the machine when Face Up Down Output is set to Auto in the Output Format screen and a single sheet is output Auto Image Positioning Below 105 gsm Set the value for auto image positioning when you use 105 gsm or light paper When you se...

Page 199: ...ntity and Original Count Maximum Number of Sets Set the maximum number of allowed sets to copy between 1 and 9999 Users will not be able to specify a larger number of sets to copy than the value set here Original Size Defaults Set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons other than Auto Detect If you frequently make ...

Page 200: ...Color screen You can assign custom colors with yellow 0 to 100 magenta 0 to 100 and cyan 0 to 100 to each custom color buttons 1 to 6 Note Adjust so that the total of yellow magenta and cyan does not exceed 240 Annotations Create Comments Register text to print with Comment under Annotation You can enter up to 64 single byte characters For information about how to enter characters Entering Text P ...

Page 201: ...PD Port9100 HTTP SSL TLS and SIP do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD do not use a number that is the same as a port number of LPD Port9100 and HTTP SSL TLS Furthermore if any of the above are set to one of the port numbers indicated below operation may n...

Page 202: ...CP format TBCP Select this when the output protocol of the print driver is in the TBCP format RAW Select this when the output protocol of the print driver is in the ASCII or binary format The data is printed without being controlled by the Adobe communication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine does not receive data for a certain peri...

Page 203: ...es HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Note Added Port Number cannot be configured if Port Status is set to Disabled To configure Added Port Number enable port status and reboot the machine and then configure Added Port Number Bonjour Port Status Select Enabled to use Bonjour Note To print from a printer detected by Bonjour the LPD port must be activated in advance Port...

Page 204: ...es you of the machine status or the completion of a print job and a direct fax job by e mail Note Consumables Status Parts Status Paper Tray Status Output Tray Status Jam Status Interlock Status and Fault Notice are notified as the machine status You can configure the E mail Notification Service in CentreWare Internet Services For more information refer to the help of CentreWare Internet Services ...

Page 205: ...are Internet Services Settings P 321 Port Number Enter a port number for the Internet Services from 1 to 65535 The default value is 80 Important Do not use a number that is the same as a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Note You cannot select Port Numb...

Page 206: ...Print print environment The machine decompresses and prints the compressed print data sent from the print server Select Enabled when you use ThinPrint Port Number Enter a port number for ThinPrint from 1 to 65535 The default value is 4000 Important Do not use any numbers assigned to the other ports Note ThinPrint is available when the communication protocol uses IPv4 The maximum of three connectio...

Page 207: ...Configure common settings to use TCP IP Primary Network When two Ethernet interfaces are used the interface name specified in Ethernet1 Network Name is displayed Note The primary network is Ethernet 1 You cannot set Ethernet 2 as the primary network This item is displayed only when Secondary Ethernet Optional is installed on the machine You cannot edit the setting from here IP Mode Select the TCP ...

Page 208: ...unicate with the DHCP server the AutoIP function is automatically enabled and an IP address 169 254 XXX XXX is assigned to the machine When communication between the machine and the DHCP server recovers the machine obtains an IP address a subnet mask and a gateway address by the DHCP server STATIC Allows you to manually specify an IP address a subnet mask and a gateway address Note To configure a ...

Page 209: ...rom CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you IPv6 Address Manual Configuration Allows you to select whether or not to configure the IPv6 address settings manually Manually Configured IPv6 Address This setting is configurable when IPv6 A...

Page 210: ...ernet Services or refer to CentreWare Internet Services Settings P 321 When IP Filtering is enabled make sure to switch the FTP transfer mode to Active Mode to transfer the scanned image from the machine via FTP You can switch the FTP transfer mode from CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect t...

Page 211: ... byte characters Important When you use SMB enter the first 15 letters of the host name The host name must be up to 15 single byte characters to identify the machine properly Domain Name Enter the domain name with up to 64 single byte characters Proxy Server Settings Configure the settings for a proxy server Configure a proxy server when inbound outbound access is used Important Do not set this it...

Page 212: ...abled when authentication is required to connect to the HTTPS proxy server HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server Up to 31 characters are allowed HTTPS Proxy Server Password Enter a password of the HTTPS proxy server Up to 31 characters are allowed EP Proxy Server Setup Configure the settings for a proxy server for the EP connection when the EP system via the In...

Page 213: ...rs assigned to the other ports HTTP Proxy Server Authentication Select Enabled when authentication is required to connect to the HTTP proxy server HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server Up to 31 characters are allowed HTTP Proxy Server Password Enter a password of the HTTP proxy server Up to 31 characters are allowed SIP Settings Configure the settings for a SIP U...

Page 214: ...d and subsequent addresses are not used Even when the IP address is resolved automatically the port number login user name login password and server type cannot be automatically obtained Set these manually DHCP The SIP proxy server IP address and the SIP registrar server IP address will be automatically retrieved from DHCP DHCP v6 The IPv6 address for the SIP proxy server and the IPv6 address for ...

Page 215: ...can set a primary server and a secondary server Note You can use up to two SIP registrar servers Select Cisco for a server type Primary Server IP Address Enter the IP address of the primary server Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN Primary Server Port Number Set the primary server port number from 1 to 65535 The default value is 506...

Page 216: ...12345678 and 0312345679 Note If you specify a specific telephone number specify the entire telephone number such as 0312345678 Gateway Address Enter the IP address of the VoIP gateway T 38 Settings Configure the settings for T 38 T 38 Transport Protocol Select T 38 transport protocol from TCP or UDP Note When you use VoIP gateway manufactured by Cisco Systems Inc select UDP UDPTL Listening Port Nu...

Page 217: ...xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value When you make an entry mistake press the C Clear button and enter again Server Name IP Address Enter a server name or IP address with up to 128 characters and then select Save Port Number Enter a port number from 1 to 65535 The default value is 110 Important Do not use the numbers assigned to the other ports Polling Interval...

Page 218: ...ssword You can also select the post failure behavior of the machine from Cancel E mail Send and Relogin using System Data If you do not set remote authentication the machine uses the user ID and passcode of the machine for authentication SMTP AUTH Login Name Enter the user name for verification purposes at the SMTP server with up to 64 characters SMTP AUTH Password Enter the password for verificat...

Page 219: ...xxx xxx xxx where xxx is a numeric value from 0 to 255 For IPv6 enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Secondary Server Port Number Set the secondary server port number in the range from 1 to 65535 The default value is 88 Important Do not use the numbers assigned to the other ports Domain Name When you use Active Directory of Windo...

Page 220: ...t Authentication and Authentication of User Attributes Direct Authentication User ID and password entered by a user are used for LDAP authentication Authentication of User Attributes The user ID entered is used as an attribute specified in Attribute of Typed User Name to perform a search on the LDAP server Attribute of Login User Name of a user found through the search is used as the user ID or a ...

Page 221: ...osPort Series Models Only When a smart card is used for LDAP authentication set the attribute of the user name to be used for a smart card ID search The user name is given to the remote service as the authentication information Up to 32 characters are allowed Note This item is displayed when Smart Card Link Mode under Tools Authentication Security Settings Authentication User Details Setup is set ...

Page 222: ...cipient name attribute type Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server Up to 32 characters are allowed For Windows enter cn for an attribute name used as a recipient name Attribute Type of Surname Set the sender s family name attribute type Up to 32 characters are allowed Attribute Type of Given Name Set the sender s first name a...

Page 223: ...tificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use must be registered Maximum Number of Search Results Set a maximum number of address to display from search results from 5 to 100 If the search results exceed the maximum the search stops at the maximum number set The default value is 50 Search Time Out Select whether or not to se...

Page 224: ... whether or not to enable the SSL TLS communications for authentication and searches If you enable the LDAP SSL TLS communications you must set Primary Server Port Number and Secondary Server Port Number under LDAP Server Directory Service Settings The port number for SSL TLS communications of the LDAP directory server is normally set to 636 SMTP SSL TLS Communication Configure the SSL TLS communi...

Page 225: ...ure or verification E mails that are attached with an expired certificate Receive Untrusted Internet Fax If you select No the machine cannot receive the following Internet fax Internet faxes other than the Internet fax sent by S MIME when S MIME Communication is set to Enabled Internet faxes that fail to attach a signature or verification Internet faxes that are attached with an expired certificat...

Page 226: ...d signature Always add visible signature Always add invisible signature or Select during send PDF Signature Hash Algorithm Select the setting for PDF Signature Hash Algorithm from SHA 1 or SHA 256 DocuWorks Signature Select the setting for DocuWorks Signature from Do not add signature Always add signature or Select during send Important The DocuWorks documents with DocuWorks signature are availabl...

Page 227: ... PFS Destination IPv4 Address Set the IPv4 address of the destination When entering an IP address enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 Destination IPv6 Address Set the IPv6 address of the destination When entering an IP address enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Communicate ...

Page 228: ...only certificates that have not been revoked as valid Retrieval of Certificate Status Select the method to verify the validity of certificates Select By Retrieving CRL if the machine retrieves a CRL Certificate Revocation List from the validation authority to verify the revocation status of the certificate Select By OCSP if the machine uses OCSP Online Certificate Status Protocol which can verify ...

Page 229: ...put destination which is set as the default output destination Domain Filtering Set the domain filtering settings for the E mail Internet Fax and IP fax SIP features Domain Filtering When Allow Domains is selected you can specify domains to permit transmissions When Block Domains is selected you can specify domains to prohibit transmissions Domains 1 to 50 When Domain Filtering is set to Allow Dom...

Page 230: ...e on and the size set exceeds the total memory size the system automatically adjusts the memory size Note When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data sent from the client increasing the memory capacity may not change the time taken to release the client PostScript Memory Specify a value for the PostScript memory capacity in 0 25 ...

Page 231: ... memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Disk Carries out spooling The receiving buffer for spooling uses the hard disk Receiving Buffer IPP No Spooling ...

Page 232: ... select whether or not to print with paper loaded in another paper tray In the event of using a substitute tray select the paper size from Use Larger Size Use Closest Size or Select Tray 5 Note When documents are printed using emulation such as ESC P K and HP GL 2 the substitute tray setting is not valid and a message prompting you to load paper displayed on the screen Display Message Does not use...

Page 233: ... print a job if a form specified for printing in a form data file overlay printing is not registered on the machine If you specify Print only the data is printed because the specified form is not present Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an error Note The machine will enter the off line state to restrict ...

Page 234: ...printed banner sheets are counted by meter Off Does not print banner sheets Start Sheet Prints a banner sheet before a print job End Sheet Prints a banner sheet after a print job Start Sheet End Sheet Prints a banner sheet before and after a print job Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sheet print settings of the print driver Banner ...

Page 235: ...bstitution Set whether or not to use ATCx as a substitute if a PostScript font specified in a job is not present Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center XPS Print Ticket Processing Set how the machine processes the print tickets written in XPS documents Note XPS stands for XML Paper Specification O...

Page 236: ...er setting printing is performed in Data Processing Order OCR Font Glyphs 0 x 5C Allows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center ...

Page 237: ...canning Scan to PC Store Send Link and Store to USB screens The E mail tab of the E mail service The Store to Folder tab of the Store to Folder service The Network Scanning tab of the Network Scanning service The Scan to PC tab of the Scan to PC service The Store Send Link tab of the Store Send Link service The Store to USB tab of the Store to USB service Email Screen Default Set the default scree...

Page 238: ...lues set here become valid after the machine turned off and then on For more information on each setting item refer to 5 Scan in the User Guide Color Scanning Set the default value for Color Scanning in the First Tab Original Type Set the default value for Original Type in the First Tab File Format Set the default value for File Format in the First Tab Optimize PDF For Quick Web View Set the defau...

Page 239: ...er File Format do not appear Original Orientation Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value for Resolution in the Layout Adjustment screen You can select from 200 dpi 300 dpi 400 dpi and 600 dpi Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Set the default value fo...

Page 240: ...rst Tab Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Language of the Original Set the default language to identify the text on a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Searchable Text Compressi...

Page 241: ...dentials User Name Only Uses only the user name part before of the login credential for the login name The domain part is not used Add Domain Name Uses the full login credential name including the domain name after for the user name Original Size Defaults Set the document size displayed in Original Size in the Layout Adjustment screen You can assign a document size to each of the 17 buttons other ...

Page 242: ...ign any magnification to the Reduce Enlarge Preset buttons other than 100 Preset Select a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 increments Other Settings You can configure other settings related to the Scan services specifications Memory Full Procedure If there is insufficient hard disk memory while scanning a document a screen appear...

Page 243: ...Store to Folder Network Scanning Scan to PC and MRC High Compression and Specific Color under File Format do not appear For more information on Color Space refer to Color Space P 239 TIFF Format Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not display a...

Page 244: ...names Searchable Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR Optical Character Recognition Auto Upright Orientation Handles the character orientation upright regardless of the document orientation According to Original Orientation Handles the character orientation depending on the document orientation Note This fe...

Page 245: ...re You can specify the value from 1 to 200 MB in 1 MB increments The default value is 200 MB Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled you can set whether or not to add an authentication user name as the Author in the document properties of the PDF document ...

Page 246: ...You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab and Address Book 1st Tab Features Allocation Set the features that appear on the Fax Internet Fax screen Feature in 2nd to 4th Column You can set the features that appear in the second to the f...

Page 247: ...ed on or the machine exits from the Power Saver mode or when the Clear All button is pressed the machine resets to the default values specified under this menu By setting frequently used features and values as the defaults you can simplify operations For more information on each setting item refer to 4 Fax in the User Guide Resolution Set the default value for Resolution in the Fax Internet Fax an...

Page 248: ...s or Read Receipts in Delivery Confirmation Method For more information on the delivery confirmation method refer to Delivery Confirmation Method P 259 Internet Fax Profile Set the default value for Internet Fax Profile in the Fax Internet Fax Options screen Internet Fax Subject Set the default value for Internet Fax Subject in the Fax Internet Fax Options screen Up to 128 single byte characters c...

Page 249: ...e fax number SIP User ID Sign in Name phone number or SIP user name for IP fax or e mail address to enter the recipient Re enter Group Recipients Specifies whether you need to re enter group addresses after entering a group address Group Send Disabled No group recipient is allowed Enter Once Only No need to re enter the group recipient Enter Twice Re entering the group recipient is required Broadc...

Page 250: ...for IP Fax SIP Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails When Yes is selected the Undelivered Faxes button appears on the Secure Print Jobs More tab of the Job Status screen Select this button to send the fax document again For details on Undelivered Faxes refer to 11 Job Status Printing and Deleting Stored Jobs Undelivered Faxes in the User Guide...

Page 251: ...feature Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value select whether or not to automatically reduce the image to fit the page This setting can conveniently be used together with the Border Limit feature If you select No the part of the image beyond the paper length is ignored Receiving Paper Size Set the meth...

Page 252: ...hoto gradation mode for Color Scanning Black White Folder Selector by G3 ID Set whether or not to use the Folder Selector by G3 ID feature The Folder Selector by G3 ID feature allows you to classify received documents according to sender s G3ID and store them to specified folders Note When the machine does not send sender s G3 ID to a recipient the recipient may not send recipient s G3 ID In this ...

Page 253: ...rs Date When you select img MDDHHMMSS October November and December are represented by X Y and Z respectively Memory Full Procedure If there is insufficient hard disk memory while scanning a document a screen appears asking you how you want to handle the partially stored data Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confi...

Page 254: ...eive faxes from unknown fax numbers Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders There are following two methods for classifying received documents Folder Selector by G3 ID or Folder Selector by Telephone Number G3 ID Folder Selector Setup Note When you enable both features classifying by Folder Selector by T...

Page 255: ...4 Edit settings and select Save 5 Repeat step 3 to 4 as necessary 6 Select Save Folder Selector Setup If you set the classification by line type the machine classifies the received documents by line type and store them in the folders specified Note You can assign folders specified to each line to the service buttons on the Services Home screen The number of documents in the folder is displayed on ...

Page 256: ...preset ratios Variable You can specify a magnification from 50 to 400 in 1 increments Original Size Defaults You can set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons other than Auto Detect If you frequently use non standard size paper for scanning setting non standard size as the default will save your time to specify th...

Page 257: ...word when you want to limit the other parties that can send faxes When the machine password is set only a party that sends the correct machine password by F code is allowed to send or poll Note that this means that faxes cannot be accepted from a fax without the F Code feature Line 1 to 3 Company Logo Register the sender names for lines 1 to 3 The sender name is printed in the Transmission Header ...

Page 258: ...the Internet Fax feature Specifying a host name must be followed by FQDN Example local part device domain jp Specifying an IP address must be followed by an IP address with brackets Example local part 192 0 2 1 Profile for Broadcast Job Set the default value for an Internet fax profile when performing an Internet fax broadcast send A profile is specified to restrict attribute information such as i...

Page 259: ...s When an e mail sent from an Internet fax compatible machine to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail header and body of e mails Attachment Basic Headers Message Prints the part of headers From To Subject Date and the contents of e mails When you se...

Page 260: ...sion Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data size exceeds the specified value the data is deleted ...

Page 261: ...ds the e mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select Attachmen...

Page 262: ...smission result e mails DSN response MDN response Off Does not print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure of the transmission Print when delivery fails Prints only when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits...

Page 263: ...ab when a login user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or no...

Page 264: ... IP address or Internet address of the directory server primary must be set The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan Select from Public Entries or Network Entries Note This item can be set when Directory Service is set to Enabled Address Book Default Fax Select from Public Entries or Network Entries Note This item ca...

Page 265: ...tored Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientation is not available for the paper tray will be stored in Landscape orientation Print Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing the file...

Page 266: ...ality File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Quality Maximum File Size Largest ...

Page 267: ...ch are displayed when you select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from Administrator and Non System Administrator to filter Note When the machine is in the Authentication mode select the owner from Shared or Personal Target Select the target of job flow sheets from Scan Jobs External Application and Co...

Page 268: ...d the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center XPS stands for XML Paper Specification 1 On the Tools screen select Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 128 2 Select an item to set or change Text Paper Supp...

Page 269: ...tes Note When you select 24 Hour Clock in Common Service Settings Machine Clock Timers Time set the deletion time from 0 to 23 hours and 00 to 59 minutes Toautomatically delete filesatthe time specifiedhere you need toset Delete ExpiredFiles to Yes For more information refer to Delete Expired Files P 280 Stored Job Expiration Date You can set whether or not to automatically delete print files Char...

Page 270: ...will be generated Specify the time limit between 10 and 900 seconds in 1 second increments Display Default of Stored Print Job List Set the default of displaying the list of stored print files Charge Print Secure Print Sample Print or Delayed Print Select List or Thumbnail When you select List the list of stored print files is shown as default When you select Thumbnail the preview images of stored...

Page 271: ...Stored File Settings 271 Tools 5 File Name Ascending Prints files in ascending order by file name File Name Descending Prints files in descending order by file name ...

Page 272: ...SP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected to CentreWare Internet Services T...

Page 273: ...select a file to be imported from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload CentreWare Internet Services 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category ...

Page 274: ...rsion of a web application that is set in Web Applications Version of Web Browser Setup P 277 For example http www example com http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 https www example com https 192 0 2 1 IPv4 https 2001 DB8 1234 IPv6 When you connect the server specifying the version of the web application to be used enter the version after the protocol type The setting made here takes preced...

Page 275: ... the entry for User ID may be invalid Check the settings on the remote service Note Along with User ID set also Password User ID will be invalid unless Password is set All the specified settings are ignored if the remote service to be connected requires other than a user ID and its password for authentication Password Enter the password for the User ID with up to 128 characters Machine Authenticat...

Page 276: ...irmation screen when the machine send user authorization information authorized User ID password e mail address and the services restricted to the remote server Note Even when you select No Confirmation Required if there is a flaw in the authentication information a confirmation screen is displayed ...

Page 277: ...em Settings Procedure P 128 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 V4 or V5 Important If V2 is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept Cookies Use TLS1 0 When SSL Certificate Verification Fails and Enable File Printing Note When you use...

Page 278: ...ing feature allows you to directly print the printable files obtained from the remote Web server Functional Code Set the functional code as necessary when you use a service which works in ApeosPort Specify the value between 0 and 65535 ...

Page 279: ...achine fax received documents or print documents sent from a computer in the machine You also can send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 500 folders You can check the current folders in a Folder List For mo...

Page 280: ... Always All Operations You need to enter the passcode when storing a file in a folder and displaying the files in a folder for operations such as printing and deleting the files Save Write You need to enter the passcode only when storing a file in a folder Print Delete Read You need to enter the passcode only when displaying the files in a folder for operations such as printing and deleting the fi...

Page 281: ...b Flow Sheet P 281 Auto Start If you select the Auto Start check box when a file is stored in a folder the procedures registered on the job flow linked automatically starts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flow sheets including a local use...

Page 282: ...ceived fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Important For Fax Documents for Secure Polling and Fax to Folder in the above tables when sending or transferring a monochrome document via e mail FTP or SMB the transferred document cannot be opened on the destination machine if JPEG is se...

Page 283: ...e registered upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 37 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 37 Select Ke...

Page 284: ...ecify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax scr...

Page 285: ...specify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name E mail Address in the Send I...

Page 286: ...tion is set to On you cannot specify a recipient by selecting New Recipient Address Book You can specify the recipients from the Address Book The address specified appears in Name E mail in the Send E mail screen New Recipient Specify a new address The address specified appears in Name E mail in the Send E mail screen Name E mail Address Displays the recipient name or e mail address specified Subj...

Page 287: ...r address is registered on the Address Book you can specify the address from the Address Book The specified address appears in the Transfer via FTP 1 or Transfer via FTP 2 screen For more information on the Address Book refer to Add Address Book Entry P 290 File Format Specify an output file format For more information on the File Format screen refer to 5 Scan in the User Guide Resend Attempts Set...

Page 288: ...et the transmission retry interval from 30 to 300 seconds Name Server Shared Name Save in User Name and Password Select Name Server Shared Name Save in User Name or Password to display an input screen The numbers of characters you can input are as follows Name Up to 18 single byte characters Server Up to 64 single byte characters Shared Name Up to 64 single byte characters Save in Up to 128 single...

Page 289: ... Set the recipient of the e mail notification Message Enter a message that is displayed in the e mail message body When to Notify Select the e mail notification timing from When file is stored and At the end of Job Flow Delete Recipient Deletes all information for the selected recipient Edit Allows you to check or change the recipient selected For more information on the Edit Recipient screen refe...

Page 290: ... address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Note The address numbers correspond to the one touch buttons The one touch buttons are available for fax IP Fax SIP Internet Fax E mail and Scan to PC For more information on the relationship between the address numbers and the one touch buttons re...

Page 291: ...the following items appear Factory default setting When selecting Server as the address type the following items appear When selecting Fax as the address type the following items appear Address Type Given Name E mail Address Custom Item 1 Telephone Number Name Custom Item 2 Office Index Custom Item 3 Department Surname S MIME Certificate ApeosPort series models only Address Type Shared Name SMB On...

Page 292: ... as a keyword when listing the registered recipients in alphabetical order For information about how to enter characters refer to Entering Text P 37 Surname Enter a recipient surname with up to 32 single byte characters For information about how to enter characters refer to Entering Text P 37 Index Relay Broadcast Starting Rate Billing Day Time Resolution Billing Night Time Cover Page Billing Midn...

Page 293: ... as an auxiliary item Up to 60 single byte characters can be used This item is suitable for information represented by a much longer character string such as company division name and company address For more information on the item name refer to Attribute Name of Custom Items 1 2 and 3 P 223 S MIME Certificate ApeosPort Series Models Only Allows you to link an S MIME certificate The S MIME certif...

Page 294: ...m fuji is a user name and example com is a domain name For Windows NT domains Domain name User name Domain name up to 64 characters User name up to 32 characters For example example fuji example is a domain name and fuji is a user name For workgroups Local user up to 32 characters For example Fuji Taro Password Set a password when the forwarding destination server prompts a password entry You can ...

Page 295: ...Print Cover Page 2 Select Comments 3 Select any comment from the list of comments displayed under Recipient s Comment and Sender s Comment 4 Select Save The image of the Fax Cover Page is displayed 5 Select Save Maximum Image Size Select the maximum image size from A3 B4 or A4 to match the recipient s paper size or available profile Delay Start Set whether or not to use a delayed start transmissio...

Page 296: ...mber for the base station the machine already registered on the relay station 3 Select Speed Dial 001 099 4 Enter a speed dial number of broadcast destination 001 to 099 or group number 01 to 09 registered on the relay station with the numeric keypad and then select Add Note If there are more than one broadcast destinations repeat step 4 5 To print a document also at the relay station under select...

Page 297: ...ted information cannot be restored Create Fax Group Recipients You can register addresses for broadcast transmission as a group Each group can include up to 20 address numbers The maximum number of groups that can be registered is 50 Note that recipients to be added to a group must be registered in the speed dials on the Address Book Note Even when the speed dial number of fax recipients address b...

Page 298: ...om this group Deletes a registered address Select the speed dial or enter the speed dial number to delete with the numeric keypad and then select Delete from this group Add Fax Comment You can register comments to be printed on cover sheets A maximum of 50 comments can be registered each of which can be up to 36 single byte characters For information about how to enter characters refer to Entering...

Page 299: ...check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important Before registering users refer to Accounting Type P 303 and set the Accounting Type you use Note This item does not appear when Network Accounting is selected...

Page 300: ...l For information about how to enter characters refer to Entering Text P 37 Device Access Set whether to allow the machine use Enabled Allows the machine use When the smart card reader is connected you can select the settings for each Login Type Disabled Prohibits the machine use Service Access You can place restrictions on the use and the maximum number of allowed pages for each of the Copy Fax S...

Page 301: ...s can be placed on the Print service for each user Permission to use Free Access Black White Only or No Access to Print Service Maximum number of color pages allowed 1 to 9 999 999 Maximum number of black and white pages allowed 1 to 9 999 999 The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service User Role User Role Allows you...

Page 302: ...for each service and 2 how many times the account has been used for each service Note You can register users and groups on CentreWare Internet Services For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you 1...

Page 303: ... Note Meter Print Jobs is displayed when Disable Accounting is selected for Print Service in the Auditron Mode screen under Accounting Type Print the Meter Report Prints a meter report which is helpful when you check counters before you reset or delete them Note Meter Print Jobs is displayed when Disable Accounting is selected for Print Service in the Auditron Mode screen under Accounting Type Pri...

Page 304: ...on the button of the applicable service on the Services Home screen Also Requires Login is displayed at the lower left of the Services Home screen and Requires Login are not displayed after authentication Print jobs may be canceled depending on the settings in Receive Control P 315 Verify User Details Allows you to set whether or not to verify user information Selecting Yes also allows you to sele...

Page 305: ...ing Type The name changed is also printed in a report or a list Mask Account ID You can set how an entered Account ID is shown on the screen Use this feature to enhance security as required Note This item is displayed when Network Accounting is selected in Accounting Type Show As you enter the Account ID the characters are echoed on the screen in the normal way Hide As you enter the Account ID the...

Page 306: ...tures described in this section may not appear for some models Optional components or related products provided by Fuji Xerox are required to use the features For more information contact our Customer Support Center Connect with Accounting Billing Device Allows you to select whether or not to use the connected accounting or billing device from None or Connected Note While a device for maintenance ...

Page 307: ...is feature is effective for the Print service Select how the print job performed is charged Select from Charge by Card Number and Do not Charge by Card Number This feature is available for Card Activated Cumulative and Card Activated Subtractive Track with Cumulative Device This feature is effective for the Copy and Print services Select the timing that the amount for copy or print job is charged ...

Page 308: ...ministrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up to 32 characters and then select Save 5 Repeat steps 3 and 4 to re enter the same system administrator s ID in Re enter System Administrator s Login...

Page 309: ...n the machine Note When Login to Local Accounts is selected the machine enters the Login mode and Login is displayed at the lower left of the Services Home screen Login to Remote Accounts ApeosPort Series Models Only Authenticates users based on the user information registered on a remote authentication server Note When Login to Remote Accounts is selected the machine enters the Login mode and Log...

Page 310: ...on the machine If a stored programming contains steps to use the Fax IP Fax SIP Internet Fax service the use of the store programming is also restricted Scan Restricts access to the E mail Store to Folder Scan to PC Store to USB Store Send Link Store to WSD and Network Scanning services and features on the machine If a stored programming contains steps to use the Scan services the use of the store...

Page 311: ...or each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Accounting Refer to Create View User Accounts P 299 Reset User Accounts You can delete all registered information for all registered users in a single operation or reset the audi...

Page 312: ...omponent is required For more information contact our Customer Support Center User Details Setup Set the information required when carrying out authentication Alternative Name for User ID If required you can change the indication UserID on the Login screen that appears when the Log In Out button on the control panel is pressed to another name such as User Name or Number The alias can be set to 1 t...

Page 313: ...ess is selected Copy Fax Scan and Print will be displayed You can set Feature Access and Change Account Limit for each item When Add User To Authorization Group is selected you can select a user role and an authorization group for the user When Passcode Entry for Smart Card Login under Tools Authentication Security Settings Authentication Passcode Policy is set to On you need to enter the passcode...

Page 314: ...than specified times continuously access is denied You can specify a login attempt count from 1 to 10 Note The failure count is reset when the machine is restarted To cancel the access rejection state restart the machine by switching off and on the power Passcode Policy Passcode Entry for Control Panel Login You can set whether a passcode is required when the system administrator or a user uses th...

Page 315: ...d be handled For information about printing from a print driver refer to 12 Computer Operations in the User Guide For information about printing ordeleting the print job saved referto 11 Job Status Printing and Deleting Stored Jobs Private Charge Print in the User Guide and about deleting a Private Charge Print job with an invalid User ID refer to Deleting a Private Charge Print Job with an Invali...

Page 316: ...ime Or the system administrator can manually delete them For details on how to specify an expiration date refer to Stored File Settings P 269 For details on how to delete the print jobs manually refer to Deleting a Private Charge Print Job with an Invalid User ID P 103 Note When Save as Private Charge Print Job is selected the Secure Print Sample Set Store in Remote Folder and Delayed Print settin...

Page 317: ...ient Print and Report you cannot disable active settings This option is displayed when Enable Active Settings is selected for Allow User to Disable Active Settings for the authorization group where the login user belongs Note If this setting is set to Enable Active Settings while a job is in progress the setting is not effective for the job You can disable active settings even when you select a fi...

Page 318: ... the data but overwriting three times makes it even more definite that the data cannot be restored It does however take longer During overwriting normal operations may be slowed down Note An optional component is required to use this feature For more information contact our Customer Support Center For more information on how to check the status during overwriting refer to Overwrite Hard Disk P 118...

Page 319: ...hen turning off the machine make sure no operation is running Train the users to turn off the machine after an active operation completes if any Note that the Data Security Kit is used to protect deleted document data from being recovered it does not protect files stored in folders in the hard disk Install an anti bugging device on the internal network that the machine with the Data Security Kit i...

Page 320: ...5 Tools 320 Tools 5 ...

Page 321: ...Settings This chapter describes how to set up CentreWare Internet Services Installation of CentreWare Internet Services 322 Starting CentreWare Internet Services 324 Configuring Machine Settings Using CentreWare Internet Services 325 ...

Page 322: ...e default passcode is x admin 3 Select Tools on the Services Home screen 4 Select System Settings 2 Enable the Internet Services HTTP port on the machine 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Internet Services HTTP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until ...

Page 323: ... 6 For information on how to print a configuration report refer to Print Reports P 108 7 Start CentreWare Internet Services to confirm whether the service is available or not For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 324 ...

Page 324: ...st name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcode c...

Page 325: ...Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the internet The communication fee shall be borne by you Item How to Select Overview Reference Usage Counters Select from Status tab Counters Displays the total number of pages printed for each service Total Runtime Select from Status tab Displays the cumulative time of runtime pr...

Page 326: ...ions Refer to Port Settings P 201 Protocols Refer to Protocol Settings P 206 Language Emulations Select from Properties tab Services Printing Refer to Print Mode P 118 Scan Service Common Settings Select from Properties tab Services Allows you to specify the file name when sending or storing the scanned document E mail Refer to E mail Internet Fax Service Settings P 261 Internet Fax Refer to E mai...

Page 327: ...that logs the operation on the machine and retrieve the audit log Machine Digital Certificate Management Allows you to create a self signed certificate and import a certificate to the machine IPsec Refer to Configuration of Encryption using IPsec P 398 Certificate Management Displays the certificates registered on the machine Also allows you to select delete and export of the certificate Certifica...

Page 328: ...P 318 Service Representative Restricted Operation Allows you to restrict the operation of service representatives Prevents the machine from being altered by someone impersonating our service representative System Administrator Settings Refer to System Administrator Settings P 308 Smart Card Settings Allows you to configure the smart card settings and backup the settings Item How to Select Overview...

Page 329: ...s chapter describes the settings to use the Print feature on the machine Print Overview 330 Installation When Using USB Port 332 Installation When Using TCP IP LPD Port 9100 334 Installation When Using Internet Printing Protocol IPP 337 ...

Page 330: ... a Local Printer USB Use a USB interface cable to directly connect the machine to a computer For more information on how to set up the machine using USB connection refer to Installation When Using USB Port P 332 Using the Machine as a Network Printer To set up the machine as a network printer the following protocols are available to connect the machine LPD Use LPD when direct communication between...

Page 331: ... 3 Kit optional and a Unix filter are required to print PostScript data For information on network environments refer to the manual contained in the Media Software Product Manual Connection method Local connection Network connection Port USB2 0 1 LPD IPP WSD 2 Port9100 Bonjour Protocol TCP IP TCP IP WSD TCP IP Bonjour OS Windows Server 2003 O O O O Windows Server 2008 O O O O Windows Server 2012 O...

Page 332: ...ces CentreWare Internet Services Setting Items P 333 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x adm...

Page 333: ... the driver CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 324 Important To display the ...

Page 334: ...ation on how to configure the setting using the Media Software Product Manual refer to the manual contained in the Media Software Product Manual 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator...

Page 335: ...r information on the supported operating systems refer to Supported Operating Systems P 331 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual Youcanprintvia TCP IP LPD fromaMacintoshcomputerforMacOSX10 5 10 6 MacOSX10 7Lion OSX10 8Mountain Lion OS X 10 9 Mavericks and OS X 10 10 Yosemite For information on the installation proc...

Page 336: ...y Address Domain Name DNS Configuration IPv4 IPv6 DHCP DDNS WINS Server Port Number TBCP Filter Note The TBCP filter can be configured when the Adobe PostScript 3 Kit optional is installed Connection Time Out Maximum Number of Sessions Note The Maximum Number of Sessions can be configured when the LPD port is enabled TCP MSS Mode IPv4 Subnet Mask when TCP MSS Mode is enabled IP Filtering IPv4 Filt...

Page 337: ... then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 338 For information on how to configure the setting using the Media Software Product Manual refer to the manual contained in the Media...

Page 338: ...r To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 331 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare...

Page 339: ... use various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center E mail Overview 340 Preparations 341 Installation Procedures 344 ...

Page 340: ...Options of CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS Microsoft XPS Format Open XPS format The message body of e mail is processed according to the settings in Incoming E mail Print Options of CentreWare In...

Page 341: ...n receive the result of the jobs performed by e mail For more information refer to Notify Job Completion by E mail P 177 E mail Notification You can receive an e mail notification when a file is saved in a folder or a job flow ends For more information refer to E mail Notification P 289 Preparations The following items must be set to use the E mail feature For more information on the preparations ...

Page 342: ...ed when multiple networks are connected by gateways Machine e mail address Set the E mail address of the machine O O O O O O DNS server address Required when the addresses for a POP3 server and an SMTP server are set with a domain name format instead of their IP addresses You can also acquire this from DHCP SMTP server address The machine uses a SMTP server to send e mails The SMTP server can also...

Page 343: ...ail E mail Notification Job Completion Notice via SMTP via POP3 Machine e mail address When using the E mail feature on the machine an e mail account of the machine must be registered on a mail server in advance O O O O O O Host name Set the host name and domain name of the machine along with the TCP IP address for the machine on the DNS server Domain name O Required to be set Set as required ...

Page 344: ...Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as described abov...

Page 345: ...ct Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then configure items For information on how to set an e mail address refer to Machine s E mai...

Page 346: ... to Domain Filtering P 229 8 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings ApeosPort Series Models Only P 225 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Note Rebooting the machine may be required d...

Page 347: ... our Customer Support Center Scan Service Overview 348 Configuration of Store to Folder 350 Configuration of Scan to PC 352 Configuration of Store to USB 355 Configuration of Network Scanning Job Template Scanning 356 Configuration of Scan to My Folder ApeosPort Series Models Only 358 Configuration of Job Flow Sheets 363 Configuration of Store Send Link 365 Configuration of Store to WSD 367 Note W...

Page 348: ...sing the FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 352 Network Scanning Job Template Scanning A file defined with scanning conditions is called a job template You can apply a job template to a document scanned on the machine Th...

Page 349: ...t a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For information on the Store Send Link service refer to Configuration of Store Send Link P 365 Store to WSD You can remotely scan the document and store the image by operating on the ...

Page 350: ... Using CentreWare Internet Services P 325 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select...

Page 351: ...reen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 108 Step 2 Registering a Folder Register a folder to store scanned data For information on registering a folder refer to Create Folder P 279 Step 3 Configuring a C...

Page 352: ... 2000 Server or Microsoft Windows 2000 Professional FTP service of Microsoft Internet Information Server 3 0 or later Mac OS X FTP service of Mac OS X 10 5 Leopard 10 6 Snow Leopard 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks and OS X 10 10 Yosemite For information on how to configure the FTP service refer to the manual provided with the software Forinformation on howtoconfigure the sett...

Page 353: ...Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB Client and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FTP Enable the FTP port 1 Select Connectivity Network Setup 2 Select Port Settings 3...

Page 354: ...enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 108 Step 3 Configuration on the Computer Create a destination folder on your computer Using FTP Create a destination folder on the server where you login and set write rights on the folder Using SMB Create a shared folder on your computer and set the write rights on the share...

Page 355: ...ame Note USB memory devices that are encrypted with software cannot be used with the machine CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the Store to USB button is not displayed on the Services Home screen and you cannot use the service The Store to USB service is set to enabled by factor...

Page 356: ...osoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer...

Page 357: ... machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 108 Step 3 Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Int...

Page 358: ...emote authentication system is required For more information about a remote authentication system refer to Authentication System P 218 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 Microsoft Wi...

Page 359: ...ddress is already set If DHCP or BOOTP is available in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 206 4 Select Close repeatedly until the Tools s...

Page 360: ...elect Close Note If an authentication setting is not configured on a remote authentication server selected configure settings under Remote Authentication Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Server Settings refer to Kerberos Server Settings ApeosPort Series Models O...

Page 361: ...cting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LDAP directory service information 1 Select the No LDAP Query check box for Determine Home Directory 2 Enter a directory name of the storage location in Network Home Path Specify a folder name using UNC format for example server name shared name ...

Page 362: ...the System check box for Login Credentials to Access the Destination 2 Configure the authentication information such as Login Name and Passcode Enter a login name in Login Name with up to 97 single byte characters Enter a passcode in Passcode with up to 32 single byte characters Re enter the passcode in Retype Passcode for confirmation 6 Click Apply Step 5 Configuration on the Computer Create a de...

Page 363: ... passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Port Sett...

Page 364: ... transport protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 324 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Click Port Settings 4 Select the UDP check box under SNMP 5 Click Apply 6...

Page 365: ...ternet Services Setting Items 365 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 339 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on how to configure e mail settings refer to Configuration for Authentication P 424 Step 3 Other Set...

Page 366: ...e upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the internet The communication fee shall be borne by you For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 324 ...

Page 367: ...he WSD scan port The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 325 WSD stands for Web Services on Devices 1 Display the Tools screen 1 Press the Log In Out button 2 Enter th...

Page 368: ...a select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers on Windows 8 and Windows 8 1 Select Control Panel Hardware and Sound Device and Printers on Windows Server 2012 and Windows Server 2012 R2 select Control Panel Hardware Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such a...

Page 369: ...o use the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center IP Fax SIP Overview 370 Preparations 370 Installation Procedures 371 ...

Page 370: ...rerequisites to use the IP fax SIP feature on the machine System Requirements for the Machine IP Fax SIP Kit The machine is connected to the intranet The following equipment can also be used but not required SIP server VoIP gateway to communicate with a G3 fax machine connected to the public phone line Note For more information about the SIP server and VoIP gateway contact your system administrato...

Page 371: ...elect Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SIP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SIP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed ...

Page 372: ...e repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm that the port is enabled and TCP IP setting is set up correctly For information on how to print a settings list refer to Print Reports P 108 Ste...

Page 373: ...e machine 8 Print a configuration report to confirm the fax settings For information on how to print a configuration report refer to Print Reports P 108 Step 4 Configuring the SIP Server This section describes the configuration procedures to set the IP address login user name and password of a SIP server to go through Configure a SIP server when you use the IP fax SIP feature via a SIP server You ...

Page 374: ...w the message and reboot the machine 5 Print a configuration report to confirm the SIP server settings For information on how to print a configuration report refer to Print Reports P 108 Step 5 Registering the VoIP Gateway This section describes the configuration procedures to register a VoIP gateway to go through Configure a VoIP gateway when you transmit IP fax SIP to a G3 fax machine that is co...

Page 375: ...eway repeat steps 4 to 9 11 Select Close 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the VoIP gateway settings For information on how to print a configuration report refer to ...

Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...

Page 377: ...s via the Internet Fax on the machine Note This feature does not appear for some models For such models an optional component is required to use this feature For more information contact our Customer Support Center Internet Fax Overview 378 Preparations 378 Installation Procedures 380 ...

Page 378: ... Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks Gateway address The gateway address is required when multiple networks are used via gateways The machine s e mail address Set the machine s e ...

Page 379: ...Port Series models only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 401 S MIME settings 2 Configure S MIME Item Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP O X Required Set as required Not sup...

Page 380: ...asscode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close ...

Page 381: ...default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then set the items For information on how to set an e mail address refer to Machine s E mail Address Host Name P 210 3 Select Close repeatedly until the Tools screen is disp...

Page 382: ...nding and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 229 7 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 225 8 Select C...

Page 383: ...se the Server Fax service on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center Server Fax Overview 384 Preparations 384 Installation Procedure 385 ...

Page 384: ...ture is enabled the Fax feature is detected as not installed even if the Fax Kit 2 is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does not support the Fax feature Note The Server Fax service cannot be used together with a fax the IP Fax SIP or the Internet Fax service Preparations The following describes ...

Page 385: ...es refer to Configuring Machine Settings Using CentreWare Internet Services P 325 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s IP address or the Internet address into the address box on the browser and then click Enter Example of the IP address entry http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 Example of the Internet ...

Page 386: ...6 On the tree in the left frame click General 7 On the General screen click Edit 8 Set Optional Information such as Job Log and Confirmation Sheet 9 Click Apply to enable the settings 10 On the tree in the left frame click Fax Repository Setup 11 On the Fax Repository Setup screen select a protocol and then set the items under Fax Destination Note When FTP or SMB is selected faxes will be sent to ...

Page 387: ...tings For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 345 The following settings are additionally required for the SMTP server Domain Name E mail Address Display Format 12 Click Apply to enable the settings For more information on how to print a settings list refer to Print Reports P 108 ...

Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...

Page 389: ...ature on the machine Encryption and Digital Signature Overview 390 Configuration of HTTP Communications Encryption 395 Configuration of Encryption using IPsec 398 Configuration of E mail Encryption Digital Signature 401 Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 406 Note XPS stands for XML Paper Specification ...

Page 390: ...tificates For more information on how to import a certificate refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the internet The communication fee shall be borne by you The following shows the device certificates corresponding to the types of encryption certificate conditions that...

Page 391: ... Key encryption Digital signature Server Authenti caion Client authenti cation E mail protec tion Encryption on HTTP communication from the client to the machine SSL TLS server O O O X X X Encryption on HTTP communication from the machine to an remote server SSL TLS client O O X O X X Encryption using IPsec X O X X X X Digital signature and encryption on e mail O O X X O O PDF DocuWorks XPS signat...

Page 392: ...in 1 month X X Invalid before validity starts The valid period of the certificate is not started The validation period of the certificate is before the time of the machine Check the time when the valid period of the certificate starts Also check if the time of the machine is correctly set Invalid validity expires The certificate expired The validation period of the certificate is after the time of...

Page 393: ...f the certificate for IPsec contains the V3 extension keyUsage digitalSignature bit must be asserted For information on how to check it on Windows refer to How to check the certificate settings on Windows P 391 For information on IKE authentication methods refer to IPsec Settings P 226 For information on the setting procedure refer to Configuration of Encryption using IPsec P 398 To verify the cer...

Page 394: ...vice certificate is required For a device certificate you can use any registered certificates Note XPS stands for XML Paper Specification If the certificate for digital signature contains the V3 extension keyUsage digitalSignature must be asserted For information on how to check it on Windows refer to How to check the certificate settings on Windows P 391 For information on the setting procedure r...

Page 395: ...eeded The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed certificate for SSL server or can import any registered certificate issued by another CA to the machine For information on how to impo...

Page 396: ...heck Properties Security Certificate Settings and make the correct settings for the certificate for the SSL server 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The machine reboots and the settings are enabled How to import the certific...

Page 397: ...the certificate is valid refer to Certificate conditions P 391 and make sure the certificate is valid 7 Click Reboot Machine the machine is rebooted and the settings are applied Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginning with https instead of http in the address box of the web browser Example of IP address entry ht...

Page 398: ...ing certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPsec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer and the machine Create an IP secur...

Page 399: ...the Import button 10 Refresh the web browser 3 Configure the certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and IPsec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine...

Page 400: ...s refer to IPsec Settings P 226 8 Select Close Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer Create an IP security policy Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 401: ...ed with S MIME For information on how to check it on Windows refer to How to check the certificate settings on Windows P 391 Configuration on the Machine Set the certificate on the machine and enable the S MIME communication Configure the following settings to set up a certificate on the machine Configuring certificates by CentreWare Internet Services Set up HTTPS communications encryption setting...

Page 402: ... mail address written in the certificate need to be the same To check the e mail address of the certificate refer to How to check the certificate settings on Windows P 391 1 Click the Properties tab 2 Confirm that Machine s E mail Address of Description is entered 3 Click Security to display the items in the folder 4 Click Machine Digital Certificate Management 5 Click Upload Signed Certificate 6 ...

Page 403: ... mail Set whether or not to receive untrusted e mails such as an e mail with expired certificate attached or no certificate attached Digital Signature Outgoing E mail Set whether to always attach a digital signature to an outgoing e mail or to select a digital signature when sending e mail from the machine Receive Untrusted Internet Fax Set whether or not to receive untrusted Internet faxes such a...

Page 404: ...he device certificate of another multifunctional machine start CentreWare Internet Services of another multifunctional machine from a computer and export the certificate to the computer And then start CentreWare Internet Services of the machine and import the certificate To register the device certificate of the machine perform the same procedure as described above Forinformationonhowtoimportandex...

Page 405: ...X Mail 2 1 1 Importing exporting a certificate using CentreWare Internet Services To import a certificate select the Properties tab Security Machine Digital Certificate Management Upload Signed Certificate To export a certificate select the Properties tab Security Certificate Management and select a certificate to export and then click the Export this certificate button For information on how to i...

Page 406: ...figuration on the Computer Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to import a certificate click H...

Page 407: ...ton 10 Refresh the web browser 3 Configure the certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots a...

Page 408: ...l certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help ...

Page 409: ...gs to restrict the availability of services and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only Overview of Authentication and Accounting Feature 410 Services Controlled by Authentication 418 Authentication for Job Flow Sheets and Folders 421 Configuration for Authentication 424 Configuration for IC Card Reader Optional 429 Con...

Page 410: ...user ID and passcode on the screen A user ID of a login user can be associated with some sub users in accordance with the intended use Up to 10 sub user IDs can be associated with a user ID Note An optional component is required to use the sub user feature For more information contact our Customer Support Center Unregistered User An unregistered user is a user not registered on the machine An unre...

Page 411: ...n the Restrict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 188 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book in the machine when editing the Address Book is prohibited For details on the Restrict User to Edit Address Book setting refer to Restrict User to Edit Address Book P 189 Allow U...

Page 412: ... of authentication methods are available Login to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication Note A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross checking the authentication information configured on the client s printer driver with the informatio...

Page 413: ...ation with user ID authentication However when Login Type is set to Login to Local Accounts you need to enable user ID authentication To enable user ID authentication refer to Smart Card Link Mode P 313 Types of Account Administration The following describes the types of account administration Accounting Type available on the machine Important When Login to Remote Accounts is set for Login Type an...

Page 414: ...or each user Auditron reports are created in CSV format using CentreWare Internet Services For information on driver settings refer to the help of the driver For informationonthe userinformationsettings accountinformationsettings andhowtocreate a report refertothe help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the envir...

Page 415: ... Scan The following table shows the scan jobs and the information that can be managed for each scan job Fax The following table shows the fax jobs and the information that can be managed for each fax job Services Jobs Target User Managed Items Normal Print Machine s print driver Login user Pages sheets Other than machine s print driver Unregistered user Secure Print Print Files Login User Sample S...

Page 416: ...using the numeric keypad or the On hook Off hook feature When using an address number in which the billing data is not registered Receive Fax Print Fax Automatic Reception Print 1 Receptions pages charging units printed pages number of sheets Manual Reception Print Call in Call out Store Fax Local Folder Automatic Reception to Folder 1 Receptions pages charging units Print Folder received Fax Logi...

Page 417: ...ssion Billing for Fax Jobs Fax jobs are not billed for the following communications When dialing a fax number using the numeric keypad or the On hook Off hook feature When using an address number in which the billing data is not registered Manual Receive Manual Send or Manual Polling is used When a phone conversation took place including the one before a transmission ...

Page 418: ...oreach user referto ServiceAccess P 300 and forinformation onthe restrictions that can be set for the machine as a whole refer to Service Access P 310 Combination of Authentication and Account Administration types The following shows the services that can be restricted in use and accounted according to the combination of the authentication and accounting administration types For authentication pro...

Page 419: ...ailable with ApeosWare Device Management sold separately or ApeosWare Portal Service sold separately Important Note the following conditions when you use ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately to perform account administration per user When users are registered in multiple domains each user ID must be unique Before a user sends a job from a compute...

Page 420: ...er For more information refer to the online help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the internet The communication fee shall be borne by you Services Restrictions per user Per user Usage Count Feature restrictions Account Limit Copy O O O Print O O O Scan O O O Fax Internet Fax O O O...

Page 421: ...een can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders The job flow sheets created on the network cannot be edited or copied on the machine Note When using Device Setup Tool the job flow sheets for the documents stored in the folders and the scan documents can be created on the network Device Setup Tool is downloaded from ...

Page 422: ...entication feature is used and is not used are different in use Important When you switch the Login to Local Accounts feature from enable to disable or vice versa all the job flow sheets used till then become unavailable besides for the system administrator In this case delete all the job flow sheets and create new ones When you change Login type to Login to Remote Accounts or to another login typ...

Page 423: ...he creator of a folder and the user who can manage the folder Only the system administrator can operate Note Registering and outputting files using Network Scanner Utility 3 is not supported as the authenticated operation Creator of Folder Manageable User Available Operations Login User Creator System Administrator Display Delete Change Settings Display File Delete File Register File Output File D...

Page 424: ...cess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Accounts is Selected Per...

Page 425: ...displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable service...

Page 426: ...sPortSeriesModelsOnly P 219 and SMBServerSettings P 223 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked ...

Page 427: ...Groups 7 Select the group displayed as Default Group Default and then select Create Delete 8 Set each item For more information on the change of the authorization group refer to Create Authorization Groups P 311 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Creating an Authorization Group Perform the following procedures to add authorization groups if necessary 1 Pr...

Page 428: ... Features 428 Authentication and Accounting Features 14 For more information on the authorization group settings refer to Create Authorization Groups P 311 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 429: ...ormation and each procedure Step 1 Preparations 429 Step 2 Logout Method Using the Smart Card 430 Step 3 Registering Smart Card Information 430 Step 1 Preparations The machine supports IC Card Reader available for the following smart card type When using Embedded IC Card Reader MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards eLWISE ELWISE Type B eLWISE ELWISE FeliCa Fuj...

Page 430: ...Settings 5 Select Authentication 6 Select User Details Setup 7 Select Smart Card Logout Timing and then select Change Settings 8 Select the authentication logout method and then select Save 9 Select Close Step 3 Registering Smart Card Information The system administrator can register smart cards using CentreWare Internet Services Note The smart card information can be set from CentreWare Internet ...

Page 431: ...tem administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting Network Accounting and Xerox Standard Accounting For information on the accounting types ...

Page 432: ...ings for each service and then select Save For more information on the account limit refer to Service Access P 300 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information on the user role refer to User Role P 301 11 Select Close repeatedly ...

Page 433: ...r more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the passcode and select Enter Important Finish user au...

Page 434: ...Services Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes using Centr...

Page 435: ... 448 Trouble during Printing 452 Trouble during Faxing 455 Trouble during Scanning 464 Network related Problems 469 Media Print Text Trouble 477 Media Print Photos Trouble 478 Error Code 479 Paper Jams 589 Document Jams 624 Stapler Faults 627 Staple Cartridge Taken Off from Unit for the Finisher D2 P with Booklet Maker 634 Solving Curled Output for the Finisher D2 P with Booklet Maker 636 ...

Page 436: ...P Connection P 165 For more information on the EP system refer to EP System P 783 The machine does not work properly Yes Action Refer to Machine Trouble P 437 No A message is displayed Cause Has a paper or document jam occurred No Yes Action For information on paper jams refer to Paper Jams P 589 For information on document jams refer to Document Jams P 624 No Cause Is an error code displayed Acti...

Page 437: ...the main power and power off and then on If the error still is not resolved contact our Customer Support Center The Error indicator is lit Is paper or a document jammed Remove the jammed paper or document If paper is jammed refer to Paper Jams P 589 and a document is jammed refer to Document Jams P 624 Is the front cover or top cover open Solve the problem by following the message displayed Is a m...

Page 438: ...uter s environment correctly set Check the computer environment such as print driver settings Is the required port status set to Enabled Check the status of the port to use and then set the port status to Enabled Refer to Port Settings P 201 Paper is not fed from Tray 5 Is the specified size paper loaded in the tray Follow the instructions displayed to load paper of correct size and then try again...

Page 439: ...ment glass and the document cover Refer to Cleaning the Document Cover and Document Glass P 94 Is the document a transparent type such as a transparency film Place the document on the document glass and place a white sheet on top of the document when copying Is the document in the correct position Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide Is the document loade...

Page 440: ...machine specifications Refer to Paper Types P 40 or Loading Paper P 48 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 48 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Refer to Loading Paper P 48 Is the image nearly the same size as the p...

Page 441: ...ously in the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixed Size Originals is set to On Load the A5 document in portrait orientation An edge of the document is folded Is the document curled Flatten the curl and load the document again Cannot copy in color Is Output Color set to Black White Set Output Color to Color Refer to 3 Copy Copy Output Color S...

Page 442: ...feeder dirty Clean the constant velocity transport glass Refer to Cleaning the Document Presser and Narrow Glass Strip P 94 The copy is too dark Is the copy density set to Darken Adjust the copy density Refer to 3 Copy Image Quality in the User Guide The copy is too light Is the document faint Is the copy density set to Lighten The copy is slightly misaligned Are the paper edges aligned and the le...

Page 443: ...unsatisfactory image quality Is the color calibration incorrect Execute auto calibration Refer to Executing Calibration P 96 Is the machine set where it is exposed to direct sunlight If the document glass is exposed to strong light when you turn the machine on or cancel the Power Saver mode color shift may occur Close the document cover and turn the machine on and when the machine becomes ready to...

Page 444: ...Glass Strip P 94 Dirt appears at equal intervals Paper feed direction The paper path is dirty Print a few pages to remove the dirt The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridges for Customers Having a Spot Maintenance Contract P 78 White dots appear in black filled areas The paper is unsuitable Load suitable paper Refe...

Page 445: ... Replacing Drum Cartridges for Customers Having a Spot Maintenance Contract P 78 High voltage power supply may have malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it again Refer to Loading Paper P 48 Power supply or high voltage power supply may have malfunctioned Contact our Cust...

Page 446: ...r with a new one Refer to Loading Paper P 48 Paper has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with a new one Refer to Loading Paper P 48 Paper has been added to the paper loaded The paper is damp White or color patches appear vertically Paper feed direction The drum cartridge has deteriorated or is damaged Replace the drum cartrid...

Page 447: ...ing 15 Text or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper P 48 Symptom Cause Remedy ...

Page 448: ...d irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide A piece of torn paper re...

Page 449: ...r the document when copying The copy is too dark or light The copy density is set to Darken or Lighten Adjust the copy density Refer to 3 Copy Image Quality in the User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printout is too light select Text for Original...

Page 450: ...cal stripes may be printed on the copies depending on the ratio Adjust the ratio to eliminate the stripes Refer to 3 Copy Copy Reduce Enlarge Making Enlarged Reduced Copies in the User Guide The copy is misaligned or skewed The document is not loaded correctly Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not set in t...

Page 451: ...g Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 3 Copy Copying Procedure in the User Guide Unable to copy in color Output Color is set to Black White Set Output Color to Auto Detect or Color Refer to 3 Copy Copy Output Color Selecting the Color for Copying in the User Guide The document edges are missing on the copy The document is larger ...

Page 452: ...r occurred in the machine Check the error details and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Refer to Printer Environment Settings P 329 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 201 The hard...

Page 453: ... 2 sided printing is not available The print page buffer is insufficient Set Image Quality to Standard using the print driver Also set the port that is not used to Disable Paper is not folded The Folder Unit is not installed Check the optional components installed on the machine and reconfigure the printer configuration The document is printed on a different paper size than specified The document ...

Page 454: ... color differs between Secure Print and Print Stored File This is because the print path is different The output color of Print Stored File is reproduced by the presence or absence of dots as with copying or faxing On the other hand the output color of Secure Print is reproduced using density by default as with printing To closer match the color of Secure Print and files in a folder select On in I...

Page 455: ...ble connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a phone call If the phone call is disabled the problem is in the phone line not in the machin...

Page 456: ...hat is not supported by the destination fax Confirm whether the destination fax supports the feature The Authentication Accounting feature is being used and the fax is being sent directly from the computer When the Authentication Accounting feature is used and you send a fax directly from the computer you must set the user ID and passcode registered on the machine to the fax driver For details on ...

Page 457: ...e IP fax SIP machine of the recipient is abnormal The data cannot be sent if the IP fax SIP machine of the recipient is turned off Call the recipient to confirm the machine condition The method for specifying the recipient is incorrect Specify the following recipient information Neither a SIP server nor a VoIP gateway is used Specify SIP user name IP address in Recipient Only a SIP server is used ...

Page 458: ...es The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not active Consult your network administrator on th...

Page 459: ... of IP packet which is sent from the machine on the network relay device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid Or large amounts of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP ...

Page 460: ...e The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has been set the machine accepts only data or polling fax sent with the correct machine password in F code The machine is in manual receive mode Receive the fax manually or set Fax Receiving Mode to Auto Receive Refer to Fax Receiving Mode...

Page 461: ...tab Security using CentreWare Internet Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via a VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not ...

Page 462: ...r becomes higher than necessary because the QoS setting of the machine is invalid Or large amounts of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 P 216 IP fax SIP machine is connected to the te...

Page 463: ...not be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selector feature specify a registered folder If an unregistered folder is selected the received document cannot be stored in the folder and will be automatically printed For information on how to register the folder refer to Create Folder P 279 For information on the setting of the ...

Page 464: ...is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 5 Scan Scanning Proc...

Page 465: ...al Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 279 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folder P 279 Unable to import data from the scanner because of a TWAIN transmission error The scan driver is not in...

Page 466: ...ows Server 2012 R2 Windows 8 or Windows 8 1 Synchronize the time settings of the machine and Windows On Windows Server 2003 Windows Server 2008 Windows Server2012 Windows Server 2012 R2 Windows 8 or Windows 8 1 users who do not set a password cannot use SMB transmission Follow the steps below to change the settings of network access 1 Start Windows and select Control Panel Administrative Tools Loc...

Page 467: ...the document cover Refer to Cleaning the Document Cover and Document Glass P 94 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover may be copied on the image Place a white sheet of paper on top of the document when scanning The document is colored rough or a blueprint Adjust the copy density or image quality when scanning The do...

Page 468: ...User Guide The document is a non standard size Specify the document size Refer to 5 Scan Scanning Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 5 Scan Scanning Procedure in the User Guide The image is not scanned in color Color Scanning is set to Black White or Grayscale Set Color Scanning to Color Refer to 5 Scan E mail in the User Guide ...

Page 469: ...other SMB machines Cause Check point Remedy If Auto Master Mode of SMB is set to On the number of machines whose information can be stored is limited The number depends on the network environment The machine or other SMB machines cannot be searched from the Network Computers icon Confirm the setting of Auto Master Mode of SMB If the setting is enabled change it to Off ...

Page 470: ...during the printing process Confirm whether any error messages are displayed on the control panel Restart the machine Wait until the screen completely goes out to switch on the machine power The machine is not set to the transport protocol corresponding to the computer Confirm the transport protocol selected on the machine Select the transport protocol corresponding to the computer The machine is ...

Page 471: ...enter an IP address to connect to CentreWare Internet Services Is a proxy server being used Depending on the proxy server connections may not be possible Set the browser to Not using proxy server or set that particular address to Not using a proxy server The Please wait message is continuously displayed Wait for a while as instructed If the status does not change click the Refresh button If this d...

Page 472: ...tch Enter the correct password Restart the machine Cannot delete jobs Wait for a while and click Refresh Symptom Remedy Cannot receive e mail Print E mail Internet Fax Is the e mail address for the machine configured Is Receive E mail set to Enabled Are settings such as the IP addresses for the SMTP server and POP3 server if POP3 is selected as the incoming mail protocol configured correctly Are t...

Page 473: ...e proxy server Set the IP address of a DNS server that can resolve the address of the proxy server When not connecting via the proxy server Set the IP address of a DNS server that can resolve the destination address The address of the address that does not use a proxy server is incorrect Confirm whether only addresses that do not use a proxy server are set Even if addresses not through a proxy ser...

Page 474: ...g the proxy server you must configure the machine to use the proxy server to connect to a desired Web server Make sure that you configure the settings to use the proxy server The setting to use a proxy server is configured even though the environment does not use a proxy server In an environment that does not use a proxy server such as when connecting to an intranet do not make the settings to use...

Page 475: ... to allow communication A device outside the router cannot be searched When searching for a device outside the router via SMB directly specify the address Multicasting is supported only within a local link FF02 1 The Secure Watermark feature does not function correctly when you submit a print job via an IPv6 network Use an IPv4 network for the Secure Watermark feature The Secure Watermark feature ...

Page 476: ...alified domain name FQDN The machine does not operate correctly if the mail address for the E mail service is specified in IPv6 address literal format Example csw ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify an e mail address using the FQDN Symptom Remedy Unable to search devices with IPv6 addresses in UPnP In an IPv6 environment use Function Discovery of Web Services on Dev...

Page 477: ...emedy Media Print Text is not displayed on the Services Home screen The optional software USB Memory Kit is not recognized by the machine Properly set the software option or disconnect the USB cable and then securely insert the USB cable into the connector Media Print in CentreWare Internet Services is not checked Check Media Print in CentreWare Internet Services to enable the service ...

Page 478: ...e software option or disconnect the USB cable and then securely insert the USB cable into the connector A blank sheet of paper is output Files that cannot be printed image files other than DCF1 0 format are included among the files specified for printing Files that cannot be printed image files other than DCF1 0 format are not printed with index printing Specify printing again excluding the images...

Page 479: ... table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Remedy 003 311 003 318 003 319 003 320 003 321 003 322 003 323 003 324 003 325 003 326 003 327 003 328 003 329 003 330 003 331 003 332 003 333 003 334 003 335 003 336 003 337 003 338 003 339 003 340 003 341 003 342 003 343 003 344 003 345 003 346 Cause An error...

Page 480: ...e scanned at 600 dpi in Color 2 sided Remedy Set Resolution to 400dpi or lower and try scanning again 003 753 Cause A mix sized document was to be scanned at high resolution 2 sided Remedy Set Resolution to 200dpi and scan the document again 003 754 003 755 Cause An error occurred in the document feeder Remedy Execute the job again 003 756 Cause The faxed document is completely blank Remedy Check ...

Page 481: ...en switch on the machine power If the error still is not resolved contact our Customer Support Center 010 326 010 327 010 328 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 010 330 010 334 010 338 010 357 Cause An error occ...

Page 482: ... touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 260 012 263 012 265 012 264 012 266 012 269 012 272 012 273 012 274 012 279 012 282 012 283 012 284 012 286 012 287 012 288 012 289 Cause Finisher malfunction Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machin...

Page 483: ...ved contact our Customer Support Center 012 407 Cause The Booklet Rear Stapler Cartridge needs to be replaced soon Remedy Order a new Booklet Rear Stapler Cartridge But do not replace until you are instructed to Printing can continue 012 500 Cause An error occurred in the finisher Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If t...

Page 484: ...rror occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 234 016 235 016 236 016 237 016 238 016 239 Cause An error occurred in the Authentication feature of the machine Remedy Switch off the machine power make sure that the touch screen ...

Page 485: ...6 334 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 016 343 016 345 016 346 016 347 016 348 016 349 016 350 016 351 016 353 016 354 016 355 016 356 016 357 016 358 016 359 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Cent...

Page 486: ...tion connection of Ethernet1 timed out Remedy Confirm the network connection of Ethernet1 and switch setting of the authentication device physically connected to the machine via a network and check whether it is connected to the machine correctly 016 403 016 404 Cause The root certificate of Ethernet1 did not match Remedy Confirm the authentication server and store the root certificate of the serv...

Page 487: ...d store the root certificate of the server certificate of the authentication server into the machine If you cannot acquire the root certificate of the server certificate set Server Certificate Verification of IEEE 802 1X Settings for Ethernet2 to Disabled on the touch screen 016 431 Cause An internal error occurred Remedy Execute the operation again If the error still is not resolved contact our C...

Page 488: ...essage is displayed again contact our Customer Support Center 016 503 Cause Unable to resolve the SMTP server name when sending e mail Remedy Check on CentreWare Internet Services whether the SMTP server settings are correct Also confirm whether the DNS server settings are correct 016 504 Cause Unable to resolve the POP3 server name when sending e mail Remedy Check on CentreWare Internet Services ...

Page 489: ...er PCL etc If an error occurred while direct printing an XPS document such as ContentsBridge Utility E mail and Media Print Text print using the print driver PCL etc from XPS Document Viewer Note XPS stands for XML Paper Specification 016 515 Cause There was insufficient memory during processing of an XPS document Remedy Take one of the following measures Set Image Quality to Standard Print using ...

Page 490: ...rver to a valid one You can clear this error by selecting Disabled for LDAP SSL TLS Communication under SSL TLS Settings on the machine however note that selecting this option does not ensure the validity of the LDAP server 016 525 Cause LDAP server SSL authentication error The server certificate has expired Remedy Change the SSL certificate of the LDAP server to a valid one You can clear this err...

Page 491: ...Remote Download server could not be written to the hard disk Remedy Confirm the amount of available space and delete files that are no longer required Alternatively replace the hard disk 016 539 Cause Kerberos server authentication protocol error Remedy An error occurred in the software Contact our Customer Support Center 016 543 Cause The specified domain was deleted from ApeosWare Authentication...

Page 492: ...thentication Management or ApeosWare Authentication Agent For more information on the process refer to the manual for ApeosWare Authentication Management or ApeosWare Authentication Agent 016 557 Cause Authentication Agent internal error occurred Remedy Check ApeosWare Authentication Management or ApeosWare Authentication Agent For more information on the process refer to the manual for ApeosWare ...

Page 493: ...for network communications by checking the following conditions The IP address of the server is set correctly The network cables are plugged in securely 016 577 Cause Unable to connect to the FTP service of the destination server Remedy Take one of the following measures Check whether the FTP service of the server is activated Check whether the FTP port number of the server is correctly registered...

Page 494: ...e deleted on the FTP server after connection Remedy Confirm the access privilege for the FTP server 016 586 Cause The machine failed to delete the lock directory while transferring data using FTP of the Scan to PC service Remedy Take one of the following measures Confirm the access privilege for the server If the lock directory LCK exists in the destination delete it manually and then execute the ...

Page 495: ...tion again If the error still is not resolved contact our Customer Support Center 016 598 016 599 Cause The size of an e mail page exceeds the maximum message size because of page splitting Remedy Take one of the following measures Reduce the file size for Quality File Size Increase the value for Maximum Split Count For more information on Quality File Size refer to 5 Scan E mail Options Filing Op...

Page 496: ... Scanner Kit optional For 2 use the print driver appropriate for the machine For 3 check whether the hard disk is installed on the machine If the hard disk is not installed If you do not need to use the feature select Not Installed under Hard Disk on the Options tab of the print driver If you need to use the feature install the hard disk If the hard disk is installed Select Installed under Hard Di...

Page 497: ...on Report because the transmission result information required for creating the report is not stored in the machine s memory Remedy Take one of the following measures Execute the jobs for large size Internet fax documents about 2GB by splitting each document to minimize memory or HDD usage If many scan or Internet fax documents are being processed wait until the jobs are completed to execute a new...

Page 498: ...ny pages Remedy The file could not be stored into the folder because the machine determined the print file as not containing any pages Disable Skip Blank Pages on the Advanced tab on the print driver or add text to the file if the file is blank 016 728 Cause An unsupported tag is included in the TIFF file Remedy Confirm the print data 016 729 Cause Unable to print because the number of colors or t...

Page 499: ...iple copies 016 749 Cause Probable causes are as follows For a print job 1 The printer language received from the print driver is unsupported by this machine For printing of a document received by Internet Fax 2 The printer language of the document received from the remote machine is supported by this machine Remedy For 1 use the machine s print driver for printing If the error still is not resolv...

Page 500: ...cted PDF file Remedy Cancel the print protection using Adobe Acrobat and try printing again 016 756 Cause Do not have permission to use the service Remedy Consult your system administrator 016 757 Cause The passcode is incorrect Remedy Enter the correct passcode 016 758 Cause The division does not have permission to use the service Remedy Consult your system administrator 016 759 Cause The number ...

Page 501: ...the hard disk to free up disk space 016 776 Cause An error occurred during image conversion processing Remedy For errors occurring when forwarding with Store to Folder or Internet Fax The image conversion processing for the part of the data may be completed Retrieve each converted page from the folder using CentreWare Internet Services For more information refer to Configuring Machine Settings Usi...

Page 502: ... Reduce the number of pages and divide the job into several e mails to send Send the job by setting Color Scanning to Black White 016 788 Cause Failed to retrieve a file from the Web browser Remedy Take one of the following measures and then execute the operation again Reload the browser page Restart the browser Switch off the machine power make sure that the touch screen is blank and then switch ...

Page 503: ...rint Engine 017 709 Cause An SSL communication error occurred between ThinPrint print and the machine Remedy Check the settings of the machine 017 713 Cause The SMTP server does not support STARTTLS Remedy Change SSL TLS communication setting to other than STARTTLS 017 714 Cause SSL connection to the SMTP server failed Remedy Confirm whether the SMTP server supports SSL connection If the server su...

Page 504: ...xceeded the maximum receivable volume or the space for spool data was insufficient Remedy Take one of the following measures Set to spool data to the hard disk from the setting of the storage destination machine Set IPP under Properties General Setup Memory Settings to Spool to Hard Disk by CentreWare Internet Services Wait for a while and send the job again 017 730 Cause When the machine is used ...

Page 505: ...d again contact our Customer Support Center 017 740 Cause Data could not be sent due to a plug in activation failure Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 017 741 Cause The job flow cannot be activated Remedy Take one of the following measures Insta...

Page 506: ... Customer Support Center 017 760 Cause An error occurred in connecting to the POP3 server Probable causes are follows 1 When connecting to the POP3 server by the TLS communication the port number is incorrect 2 When connecting to the POP3 server by the SSL communication an internal error occurred Remedy For 1 set the correct port number for the POP3 server For 2 switch off the machine power make s...

Page 507: ...not resolved contact our Customer Support Center 017 771 Cause An error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 772 Cause The scanned documents is completely blank Remedy Take one of the following measures Check whether the document is blank or whether the side of the document to be scanned is loaded correctly Select Im...

Page 508: ...thernet2 Remedy Change the IPv4 address of Ethernet2 018 409 Cause The IPv6 address already exists in the network of Ethernet2 Remedy Change the IPv6 address of the network in which the address already exists 018 410 Cause Updating of the IPv4 address and host name for the DNS server failed on the network of Ethernet2 Remedy Check whether the IP address of the DNS server is set correctly 018 411 C...

Page 509: ... Windows users becomes available For information about necessary accounting settings consult your system administrator The following is an example of a procedure for Mac OS X 10 6 Note It is recommended that users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1...

Page 510: ...Make sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders field 4 Choose Read Write as privilege option for the user listed in the Users field Note For information on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 547 Cause The machin...

Page 511: ...ument is accessible by PC The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings The destination HTTP server for the scanned document is registered on the DNS server The machine is connected to the DNS server The address of the DNS server is set on the machine 018 565 Cause DNS resolution for the proxy server name set on the machine failed Re...

Page 512: ...ent certificate is registered on the machine The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our Customer Support Center 018 572 Cause The specified context name contains invalid characters Remedy Check whether the specified context name is correct 018 573 Cause The sp...

Page 513: ...ile The login user does not have Write rights to the file The login user does not have Delete rights of the directory or file Made a delete request to the directories or files but all of them are read only Made a delete request to the directories or files but some of them are read only Remedy 1 Check whether the NetWare server is accessible by PC 2 Check the user has the following rights Open righ...

Page 514: ...uplicate confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed when file names are duplicate check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation again by not acc...

Page 515: ... again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 4 size limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not r...

Page 516: ...our network administrator confirm the operational status of the server 018 713 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 13 confidentiality required for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 714 Cause An LDAP server protocol error occurred ...

Page 517: ...the machine and the certificate verification settings are correct 018 724 Cause The machine cannot connect to Google Cloud Print because of an SSL communication error Remedy Check the SSL settings 018 725 Cause The user password set in the Kerberos server expired Remedy Extend the expiration date of the password 018 726 Cause The root or intermediate CA certificate on the smart card is not registe...

Page 518: ...P server has a name problem Confirm the user name and password to cancel an incorrect password If the error still is not resolved have your network administrator confirm the authentication settings and status of the LDAP server 018 735 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 35 object is leaf for Address B...

Page 519: ...etween the machine and server and virus security software or firewall software on the forwarding destination server 018 748 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 48 inappropriate authentication for Address Book query Remedy The LDAP server has a security problem Have your network administrator confirm th...

Page 520: ...within the specified time while transferring data using SMB of the Scan to PC service Remedy When the transferring destination server belongs to the ActiveDirectory domain check whether the communication between the destination server and domain controller is delayed or not by accessing the destination server from the PC client If it takes time consult your System Administrator 018 757 Cause Faile...

Page 521: ... server name share name and pass name does not include the letters unique to the machine model If the letters are included change the name not to include the letters 018 764 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 64 naming violation for Address Book query Remedy The LDAP server has an update problem Have ...

Page 522: ...ce because access privilege does not set on the specified shared name when the server is Macintosh Remedy For 1 take one of the following measures Check whether the following invalid characters are included in the shared name set in the machine Check whether a space character is included at the top or end of the shared name set in the machine Check whether the shared name set in the machine is spe...

Page 523: ...d RFC2251 Result Message No 85 timeout for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not resolved consult your network administrator 018 786 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 86 unknown authen...

Page 524: ...or Address Book query Remedy Have your network administrator confirm the LDAP server status 018 797 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 97 referral limit exceeded for Address Book query Remedy Have your network administrator confirm the LDAP server status 021 210 021 211 021 212 Cause An error occurred...

Page 525: ...ng If the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 404 Cause Failed to connect the server or the proxy server One of the probable cause is that the power ...

Page 526: ... the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center Also when FQDN of the EP communication aggregate server is changed for the EP communication aggregate server con...

Page 527: ...stem administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 414 Cause An error occurred while connecting to the EP system via the Internet Remedy Check the followings The LAN cable connection The DNS server address settings The default gateway setting The subnet mask setting The EP proxy server setting If the error still is not resol...

Page 528: ...dition of the HTTP proxy server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 421 Cause A time out error occurred while connecting to the EP system via the Inte...

Page 529: ...g condition of the DHCP or DNS server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 426 Cause The URL CURL of the proxy setting file is not found on the DHCP or...

Page 530: ...h on the machine power If the same message is displayed again contact our Customer Support Center 021 435 Cause 3G communication by 3Gnet BOX was failed to start because an error requiring the initialization of 3Gnet BOX and the restart of the machine was detected Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message i...

Page 531: ...n If the error still is not resolved contact our Customer Support Center 021 503 Cause An error occurred while connecting to the EP system via the Internet There is a problem with the address of the EP proxy server name Remedy Check the followings LAN cable connection DNS server address setting The default gateway setting The subnet mask setting If the error still is not resolved after checking th...

Page 532: ...mer Support Center 021 509 Cause An error occurred while communicating with the EP server Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 021 517 Cause An error occurred while connecting to EP system via the Internet Remedy Switch off the machine power ma...

Page 533: ...ntact our Customer Support Center 021 524 021 525 021 526 021 527 021 528 Cause An error occurred while communicating with the EP server Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 529 Cause The machine attempted to upgrade the software of EP system v...

Page 534: ...uch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 566 Cause The 3G connection of 3Gnet BOX is time out Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 567 Cause An error occurre...

Page 535: ...t BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 577 Cause Failure of the name resolution of EP server in the 3G connection of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If ...

Page 536: ...n the machine power If the error still is not resolved contact our Customer Support Center 021 731 Cause While the related products you attempted to make color copies when the use of color is restricted Remedy Contact our Customer Support Center 021 732 Cause The card has come off or its charge including e money or message rate is insufficient Otherwise you are not authenticated Remedy Insert or c...

Page 537: ...r hard disk required to use the optional feature is not installed Remedy Switch off the machine power and then switch it on again after the touch screen goes out If the error still is not resolved contact our Customer Support Center 024 701 Cause The specified paper type is not compatible with the Face Up Down Output setting selected Remedy Specify a paper type that is compatible with the Face Up ...

Page 538: ... Tray 2 sided printing and Output Tray is incompatible Remedy Confirm the print data and try printing again 024 748 Cause The number of digits specified in Bates Stamp Number of Digits screen does not match the value specified in Starting Number Remedy Set Bates Stamp Number of Digits to the value specified in Starting Number or to Auto Assign 024 775 Cause Booklet printing was specified for print...

Page 539: ...the scan data size that can be stored for one job with Store Send Link Remedy Take one of the following measures 1 Reduce the resolution scan quality of the scan parameters and execute the operation again 2 Reduce the image with magnification of the scan parameters such as A3 A4 and then execute the operation again 3 If Store Send Link Maximum File Size is set to a small value increase the value 0...

Page 540: ...hen execute the operation again Supported file formats FAT12 FAT16 FAT FAT32 Note NTFS is not supported A software encrypted USB memory device is not supported If the error still is not resolved contact our Customer Support Center 026 723 Cause The machine failed to access to the medium Remedy 1 Check that the medium is not inserted or removed or the other medium is not inserted while the machine ...

Page 541: ...ument data to the HTTP server because Web application is closed during it Remedy Execute the operation again 026 739 Cause When authentication succeeds due to that there are pending scan job and fax job either of these jobs is canceled Remedy No measure is required 027 400 Cause Communications with the machine failed Remedy If other messages are displayed confirm their content If the control panel...

Page 542: ...rotocol Remedy Confirm whether the user name and password used in the POP3 server are correct on CentreWare Internet Services 027 503 Cause A POP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 504 Cause An SMTP server error occurred Remedy Execute the operation again If the error still is not resolved contact our ...

Page 543: ...stination server name set in the machine is registered on the DNS server 027 518 Cause The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect When the server is Macintosh the specified user may not have been registered as a user who is permitted to use File Sharing Remedy Confirm the password for the shared folder When the server is Mac...

Page 544: ...Check whether the specified name is being used for another file or folder on the SMB server 027 524 Cause The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server The specified folder already exists Remedy Check whether the specified name is being used for another file or folder on the SMB server 027 525 Cause During forwarding...

Page 545: ...S name is invalid Remedy Check whether the server name of the SMB server is correct 027 547 Cause SMB protocol error An invalid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Consult your network administrator for the domain name and then set it correctly Also check whether the domain name set on the machine is correct To confirm the sett...

Page 546: ... via a network For example confirm the following conditions Network cable connection TCP IP settings Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 566 Cause SMB protocol error SMB TCP IP is not active Remedy Enter the System Administration mode ...

Page 547: ...te for the recipient on the machine 027 703 Cause The specified recipient s certificate has expired Remedy Register a valid certificate for the recipient on the machine 027 704 Cause The CA certificate of the specified recipient s certificate does not exist Remedy Confirm the path to the recipient s certificate and register the required CA certificate on the machine 027 705 Cause The specified rec...

Page 548: ...s for e mail transmissions from the DNS server Remedy Check whether the DNS server is set correctly 027 720 Cause Unable to find the server of an application interface destination Remedy Confirm the DNS server address Or check whether the computer on which the application ApeosWare Flow Service is installed has been registered on the DNS server 027 721 Cause An application interface destination do...

Page 549: ...n the Network Scanning server disable the server certificate validation feature of the machine 027 735 Cause The data transfer using SSL is specified but the SSL setting of the machine is disabled Remedy Enable the SSL setting or specify HTTP for the transfer protocol 027 736 Cause The server certificate verification feature of the machine is disabled when the server certificate verification is re...

Page 550: ...e settings of the job flow 027 752 Cause A mandatory entry field is blank in the job flow Remedy Take one of the following measures Do not link folders to job flows that have mandatory entry fields Set the default values to the mandatory fields of the job flow 027 753 Cause 1 Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled 2 Attempted to...

Page 551: ... sent back RFC2251 Result Message No 49 invalid credentials Remedy A security error occurred Make sure Login Name and Password are correctly set in LDAP Server Directory Service Settings If the same message is displayed again contact our Customer Support Center 027 759 Cause The connection to the LDAP server referred by the LDAP server specified in LDAP Server Directory Service Settings is failed ...

Page 552: ...k cable 027 770 Cause The print job has a problem Remedy Submit the print job again 027 771 Cause The hard disk of the server connected to the machine is full Remedy Delete unnecessary data from the server 027 772 Cause An error occurred during communication with the SMTP server Remedy Use ASCII characters to modify the host name that has been specified under Tools System Settings Connectivity Net...

Page 553: ... not exist Remedy Check the job flow setting 029 703 Cause An error occurred in the communication with the AirPrint Scan client or the client canceled the job Remedy Check the network communication with the AirPrint Scan client by checking the following Check that the amount of space of the AirPrint Scan client is enough Check the connection of the network cable 033 310 033 311 033 312 Cause An er...

Page 554: ...the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 340 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Cent...

Page 555: ...d during fax transmission Remedy Confirm the condition of the line and the other machine and execute the operation again 033 511 Cause An error occurred during fax transmission Remedy Confirm the following conditions Whether a polling document exists at the other machine Whether a document is jammed at the other machine Whether the passwords match 033 512 Cause The other party cannot execute Relay...

Page 556: ...peration again When the machine is connected to other device such as a home gateway and a terminal adapter confirm whether the device works properly 033 526 Cause An error occurred during fax transmission Remedy Confirm the model of the sender s machine and then execute the operation again If receiving ask the sender to send again 033 527 Cause An error occurred during fax transmission Remedy Conf...

Page 557: ... 548 Cause Cannot transmit manually because a line is unavailable Remedy Establish communication such as by telephone and execute the operation again 033 549 Cause Cannot use the Fax service because of causes such as memory is insufficient Remedy Wait for a while and execute the operation again 033 550 Cause Cannot execute another job because fax communication is in progress Remedy Wait until the ...

Page 558: ...hile confirm the fax service settings and the fax number and then send again if sending If the error still is not resolved contact our Customer Support Center 033 565 Cause Cannot send because too many recipients are specified Remedy Wait until the number of jobs awaiting transmission decreases or reduce the number of recipients and then send again 033 566 Cause Cannot send because the recipient f...

Page 559: ... Confirm the settings of login user name login password and SIP server under SIP Settings SIP Proxy Server Setup 033 582 Cause An error occurred during IP fax SIP transmission Remedy Check whether or not the recipient s machine supports IP fax SIP If it is IP fax enabled device confirm the settings on the SIP server 033 583 Cause An error occurred during IP fax SIP transmission Remedy Wait for a w...

Page 560: ...rm the following conditions Whether the network cable is connected Whether the recipient machine is on 033 593 Cause An IP fax SIP was cancelled at the sender Remedy Ask the sender to send again 033 700 Cause The connection is time out when a fax is send or the machine receives a fax from a remote machine Remedy In sending a fax execute the operation again In receiving a fax the remote machine may...

Page 561: ...d documents Remedy No measure is required 033 728 Cause The auto print formatting of the received fax document was interrupted by a manual print operation Remedy No measure is required The machine will automatically start the auto print job after manual printing completes 033 731 Cause The printing of the received fax document was interrupted Remedy The auto print processing of the received fax do...

Page 562: ...isk space and execute the operation again If the error persists contact our Customer Support Center 033 743 033 744 033 745 033 746 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolved contact our Customer Support Center 033 747 Cause The job is ...

Page 563: ...er make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 041 500 041 501 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Caus...

Page 564: ...042 376 042 377 042 378 042 379 042 380 042 381 042 382 042 383 042 384 042 385 042 386 042 387 042 388 042 389 042 390 042 391 042 392 042 393 042 394 042 395 042 396 042 397 042 399 042 400 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer...

Page 565: ... switch on the machine power If the error still is not resolved contact our Customer Support Center 044 310 044 311 044 312 044 313 044 314 044 315 044 316 044 317 044 318 044 319 044 320 044 321 044 322 044 323 044 324 044 325 044 326 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the erro...

Page 566: ...f the machine power make sure that the cable is connected correctly and then switch on the machine power 044 398 044 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 045 310 045 311 045 312 045 314 045 315 045 316 045...

Page 567: ...the machine power If the same message is displayed again contact our Customer Support Center 047 311 Cause A communication error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 047 312 047 313 Cause An error occurred in the machine Remedy Switch off ...

Page 568: ... 061 320 061 321 061 323 061 325 061 326 061 327 061 328 061 329 061 334 061 335 061 336 061 337 061 338 061 339 061 340 061 341 061 342 061 343 061 348 061 349 061 380 061 381 061 382 061 383 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Cus...

Page 569: ...ing the Machine Legal Notice in the User Guide 063 210 Cause An error occurred in the document feeder Remedy Contact our Customer Support Center 065 210 Cause An error occurred in the document feeder Remedy Contact our Customer Support Center 065 221 065 222 065 223 065 224 065 225 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank a...

Page 570: ... power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center You can use a tray other than Tray 4 074 211 Cause An error occurred in Tray 4 Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our ...

Page 571: ...er If the error still is not resolved contact our Customer Support Center 078 238 078 239 078 240 078 241 Cause An error occurred in Tray 6 Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 078 245 078 246 078 247 Cause An error occurred in HCF Remedy Switch off th...

Page 572: ...medy Contact our Customer Support Center 078 500 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 089 313 089 314 089 316 089 317 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen...

Page 573: ... machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 093 313 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 093 314 093 315...

Page 574: ...e C cyan is not installed Remedy Install the toner cartridge C cyan 093 426 Cause An error occurred in the toner cartridge K black Remedy Pull out the toner cartridge K black and then insert the cartridge again 093 427 Cause An error occurred in the toner cartridge Y yellow Remedy Pull out the toner cartridge Y yellow and then insert the cartridge again 093 428 Cause An error occurred in the toner...

Page 575: ...355 099 356 099 357 099 358 099 359 099 360 099 361 099 362 099 363 099 364 099 365 099 368 099 371 099 372 099 373 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center Error Code Cause and Remedy ...

Page 576: ...103 310 103 311 103 312 103 313 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 103 314 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine ...

Page 577: ...used the error If the error was caused by another reason switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 116 325 116 328 116 329 116 330 116 331 116 332 116 333 116 334 116 336 116 337 116 338 Cause An error occurred Remedy Switch off the machine power make sure that th...

Page 578: ...n is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 1...

Page 579: ...ufficient memory Remedy Set Image Quality to Standard using the print driver 116 702 Cause A print job was processed using a substitute font Remedy Check the print data 116 703 Cause Probable causes are as follows 1 An error occurred during PostScript processing 2 An error occurred because of insufficient memory 3 An error occurred because of insufficient memory for PostScript processing Remedy Fo...

Page 580: ...elete unnecessary data or free up the space for the form memory 116 740 Cause A numerical value operation error occurred because a value exceeding the value limit of the machine was used in the print data Remedy Check the print data 116 741 Cause The form cannot be registered because the number of the form registration exceeds the maximum number allowed Remedy Delete unnecessary form The maximum n...

Page 581: ... problem with the document attached to the received e mail Remedy Check the attached document 116 790 Cause Probable causes are as follows 1 If the operator cancelled printing a document that was received using the Store Fax Local Folder or Store Internet Fax Local Folder feature The first set of the document is not stapled 2 For causes other than 1 No set of the document is stapled Remedy For 1 m...

Page 582: ...nt which cannot be replaced is expired The machine itself needs to be replaced Remedy Contact our Customer Support Center 117 348 Cause The unformatted SD card used in the other machine is installed Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 118 310 Cause An...

Page 583: ...ptable combination The unacceptable combination are as follows Both the USB IC card reader and the EP related equipment are used Login to Local Accounts is set to Login Type Smart Card or Control Panel Login is set to When Smart Card Reader is Connected Remedy Take one of the following measures When both Smart Card and Control Panel Login are not used the setting of When Smart Card Reader is Conne...

Page 584: ...11 123 312 123 325 123 326 123 333 123 343 123 344 123 350 123 352 123 353 123 354 123 355 123 356 123 357 123 358 123 362 123 368 123 369 123 371 123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank a...

Page 585: ...1 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 124 373 124 374 124 380 124 381 124 382 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Cu...

Page 586: ...ted Face Down because the size or type of the paper you set is not supported Remedy Change the paper size paper type or the setting and then execute the operation again 124 708 Cause The output destination has been changed to the Center Tray or the Finisher Tray The probable causes are as follows 1 Paper of a different size from the specified is loaded for 2 sided copying 2 The Punching feature of...

Page 587: ...Also confirm that SIP Registrar Server Setup is set correctly under Tools 133 210 133 211 133 212 133 213 133 214 133 215 133 216 133 217 133 218 133 219 133 220 133 221 133 222 133 223 133 224 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact o...

Page 588: ...ving Paper Size Tray Mode to add a tray to be used for printing the received fax documents 2 Set up paper so that the tray specified for Tray Mode can be used for printing the received fax documents If the error still is not resolved contact our Customer Support Center Error Code Cause and Remedy Error Message Cause and Remedy A fault has occurred Switch off the machine xxx yyy Cause An error occu...

Page 589: ...ule 598 Paper Jams in the Bottom Left Door 599 Paper jams in the Bottom Right Door 600 Paper Jams in the Output Tray 602 Paper Jams in the Transport Unit V1 602 Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker 603 Paper Jams in the Folder Unit CD1 609 Paper jams in the Finisher D2 P with Booklet Maker 612 Important When a paper jam occurs paper is sometimes torn and remains inside the m...

Page 590: ...Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in gently until it stops Paper Jams in Tray 3 1 Pull out Tray 3 Important Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position This may cause machine malfunction Check where the paper jam occurred first 2 Remove the jam...

Page 591: ...tion This may cause machine malfunction Check where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 If paper is jammed in the paper feed section open the inner cover and remove the paper 4 Push the tray in gently until it stops Paper Jams in Tray 5 Bypass 1 Open Tray 5 Bypass top cover to remove the jammed paper ...

Page 592: ...t load paper exceeding the maximum fill line It might cause paper jams or machine malfunctions Paper Jams in Tray 5 Bypass with HCF B1 S 1 Remove the jammed paper and all paper loaded in Tray 5 Bypass Important When two or more sheets of paper are loaded remove all of the sheets from the tray Note If paper is torn check for any torn pieces of paper inside the machine 2 If the paper cannot be remov...

Page 593: ...per jams or machine malfunctions Paper Jams in Tray 6 HCF2 2000 sheets The following describes how to clear paper jams in the following locations Paper Jams in Tray 6 Exit 593 Paper Jams in Tray 6 Top Cover 594 Paper Jams in Tray 6 594 Note A remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 Exit 1 Gently move ...

Page 594: ...ll up the handle 1 and open Tray 6 top cover 2 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the top cover 5 Gently put Tray 6 back into position Paper Jams in Tray 6 1 Pull out Tray 6 1 2 CAUTION When pulling out the paper tray do it slowly If pulled out with too much force the tray might hit and injure your knees ...

Page 595: ...a and Knob 1c 596 Paper Jams at Handle 1b and Knob 1c 596 Paper Jams at Handle 1d and Knob 1c 597 Note A remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 1 Pull out Tray 6 until it stops 2 Remove the jammed paper Note If paper is torn check for any torn pieces in the tray 3 Push the tray in until it stops CAUT...

Page 596: ... Remove the jammed paper Note If paper is torn check for any torn pieces in the tray 3 Return handle 1a to its original position 4 Close the front door of the High Capacity Feeder Note If the front door of the High Capacity Feeder is not completely closed a message will appear and the machine will not operate Paper Jams at Handle 1b and Knob 1c 1 Open the front door of the High Capacity Feeder ...

Page 597: ... If the front door of the High Capacity Feeder is not completely closed a message will appear and the machine will not operate Paper Jams at Handle 1d and Knob 1c 1 Open the front door of the High Capacity Feeder 2 Move handle 1d upwards 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces in the tray 3 If the paper cannot be removed in step 2 turn the knob 1c to the rig...

Page 598: ...ling out the transfer module check the touch screen to make sure that no paper remains in the locations other than the transfer module Paper may be torn if paper remains in these locations 1 Make sure that the machine has stopped and open the machine front door 2 Turn the green handle 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the trans...

Page 599: ...turn the green handle 2 to the left 2 Note If you cannot turn the handle pull the transfer module out to the middle and insert it again 8 Close the machine front door Note A message will be displayed and the machine will not operate if the machine front door is even slightly open Paper Jams in the Bottom Left Door 1 If Tray 6 HCF2 2000 sheets is installed gently move Tray 6 to the left until it st...

Page 600: ... left door Note A message will be displayed and the machine will not operate if the bottom left door is even slightly open 6 If Tray 6 HCF2 2000 sheets is installed push the tray in gently until it stops Paper jams in the Bottom Right Door Note The following describes the jam clearance procedure as the example when the C3 Finisher optional or the C3 Finisher with Booklet Maker optional is installe...

Page 601: ...e the lower jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 6 Close the bottom right door Note A message will be displayed and the machine will not operate if the bottom right door is even slightly open 7 Return the handle 1a to its original position and close the Transport Unit V1 front door Note If the Transport Unit V1 front door is not completely closed...

Page 602: ...l or the C3 Finisher with Booklet Maker optional is installed Paper Jams at the Handle 1c 602 Paper Jams at the Handle 1a 603 Note A remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams at the Handle 1c 1 Make sure that the machine has stopped and open the Transport Unit V1 front door 2 Move the handle 1c to the right 1 and...

Page 603: ...riginal position 5 Close the Transport Unit V1 front door Note A message will be displayed and the machine will not operate if the Transport Unit V1 front door is even slightly open Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker The following describes how to clear staple jams inside the finisher when the C3 Finisher optional or the C3 Finisher with Booklet Maker optional is installed...

Page 604: ...r 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 3a to its original position 4 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3a Using the Knob 3b 1 Open the finisher front door 2 Move the handle 3a upward 1 and remove the jammed p...

Page 605: ...riginal position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3c 1 If you can see the edge of the jammed paper on the output tray gently pull the paper straight from the exit area to remove If the paper cannot be removed or the paper is not ejected at the output area proceed to...

Page 606: ...for any torn pieces of paper inside the machine 5 Return the handle 3c to its original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d 1 Open the finisher front door 2 Move the handle 3d to the right ...

Page 607: ...finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d when the paper is ejected at the output area 1 Gently pull the jammed paper to the right to remove Note If paper is torn check for any torn pieces of paper inside the machine Paper Jams at the Booklet Unit 4 For C3 Finisher with Booklet Maker 1 Open the finisher front door ...

Page 608: ...e will appear and the machine remains paused Paper Jams at the Booklet Tray 4a For C3 Finisher with Booklet Maker 1 Open the finisher front door 2 Turn the knob 4a to the right to eject the paper onto the booklet tray 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the finisher front door Note If the finisher front door is not completel...

Page 609: ...rs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams at the Handle 2a 1 Make sure that the machine has stopped and open the folder unit door of the Folder Unit CD1 2 Move the handle 2a to the upper direction 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2...

Page 610: ...eck for any torn pieces of paper inside the machine 3 Return the handle 2b to its original position 4 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d 1 Make sure that the machine has stopp...

Page 611: ...aper inside the machine 4 Return the handle opened 2f or 2e to its original position 1 and push the tri fold output tray 2d in 2 5 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open Paper Jams at the Tri fold Output Tray 2d and the Handle 2g 1 Make sure that the mac...

Page 612: ...per Jams at the Lever 3b and 3d 615 Paper Jams at the Lever 3e and the Knob 3c 616 Paper Jams at the Lever 3g and the Knob 3f 617 Paper Jams at the Lever 4b and the Knob 3a 617 Paper Jams at the Lever 2a and the Knob 3a when D2 Folder Unit is Installed 618 Paper Jams at the Lever 2b and the Knob 2c when D2 Folder Unit is Installed 619 Paper Jams at the Knob 2c the Levers 2e 2f and the Tri fold Out...

Page 613: ...s are neatly aligned and then load them again 4 Push the cover 1e until it clicks into place and then close it Note A message will be displayed and the machine will not operate if the cover is even slightly open Paper Jams at the Lever 1a and the Knob 1c 1 Make sure that the machine has stopped before opening the left cover of the finisher 2 Move the lever 1a downwards and turn the knob 1c anti cl...

Page 614: ...g the left cover of the finisher 2 Move the lever 1d upwards and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 1d to the original position 4 Close the finisher left cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 1b 1 Make...

Page 615: ...tion 4 Close the finisher left cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 3b and 3d 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers 3b and 3d and remove the jammed paper Note If paper is torn check for any torn pieces of paper insid...

Page 616: ... Lever 3e and the Knob 3c 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers 3e and turn the knob 3c to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 3e to the original position 4 Close the finisher right cover Note A message will be displayed and the machine wi...

Page 617: ... the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 3g to the original position 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 4b and the Knob 3a 1 Make sure that the machine has stopped before opening the ...

Page 618: ...inisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 2a and the Knob 3a when D2 Folder Unit is Installed 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the lever 2a and turn the knob 3a to the left Remove the jammed paper Note If paper is...

Page 619: ...c when D2 Folder Unit is Installed 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers 2b and turn the knob 3a to the left Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 2b to the original position 4 Close the finisher right cover Note A message will be displayed and the ma...

Page 620: ...is torn check for any torn pieces of paper inside the machine 3 If you cannot remove the paper in step 2 return the lever 2e to the original position Swing the lever 2e turn the knob 2c to the left then remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Swing back the opened lever 2f or 2e and push back the tri fold output tray 2d 5 Close the fini...

Page 621: ...per Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 2g to the original position and push back the tri fold output tray 2d 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Unit 4 and Knob 4a for the Finisher D2 P with Booklet Mak...

Page 622: ...emove jammed paper from the output tray Note If paper is torn check for any torn pieces of paper inside the machine 2 Open and close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Finisher Tray 1 Remove jammed paper from the finisher tray Note If paper is torn check for any...

Page 623: ...h Booklet Maker 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Turn the knob 4a to the right to remove the jammed paper at the booklet output tray Note If paper is torn check for any torn pieces of paper inside the machine 3 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher ...

Page 624: ...ffers depending on where the document jam occurs Follow the instructions displayed and remove the jammed paper Document Jams at the Covers 1 Pull up to open the document feeder top cover until it stops Note When you fully open the cover it enters a fixed position Open the cover gently 2 Open the document feeder left cover until it stops 3 If the document is not caught in the entry of the document ...

Page 625: ...lower the document feeder 8 If the document is not found in step 7 pick up the document feeder tray and remove the document 9 Gently return the document feeder tray 10 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents may cause document jams and damage To scan such documen...

Page 626: ... original position 4 Put the document feeder back in place 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the document glass to make copies ...

Page 627: ...you handle the sheets If outputs are stapled as shown in the figures below contact our Customer Support Center Important Depending on the type of paper that is being stapled the stapled nails may be bent If the bent nails are stuck inside the machine they may eventually cause paper jams Remove the bent staple when opening the staple cartridge cover If you do not remove the bent staple a staple jam...

Page 628: ...finisher front door 2 With grasping the lever R1 of the staple cartridge holder pull the staple cartridge holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher When the C3 Finisher Staple Unit 65 Sheets optional is installed pull down the orange...

Page 629: ...Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker The following describes how to clear staple jam occurred in the booklet staple cartridge of ...

Page 630: ...staple cartridge downward Then pull out the booklet staple cartridge upward 4 Push down the metal part of the staple cartridge 5 Remove the jammed staples 1 and return the metal part pushed down in step 4 to its original position 2 6 Return the booklet staple cartridge to its original position CAUTION Be careful in removing jammed staples R2 R3 ...

Page 631: ...ompletely a message appears and the machine will remain paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center Staple Jams in the Booklet Staple Cartridge for the Finisher D2 P with Booklet Maker The following describes how to clear staple jams in the booklet staple cartridge when the Finisher D2 P with Booklet Maker optional is in...

Page 632: ...osition 7 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open If the staples cannot be removed after carrying out the above procedures contact our Customer Support Center Staple Jams in the Staple Cartridge for the Finisher D2 P with Booklet Maker The following describes how to clear staple...

Page 633: ... any remaining staples 4 Open the unit as shown in the figure and remove the jammed staple 5 Push the removed unit back to the original position 6 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open If the staples cannot be removed after carrying out the above procedures contact our Custome...

Page 634: ...s unit accidentally 1 Open the staple cartridge cover as shown in the figure and remove the jammed staple 2 See a lever on the rear side of the unit 3 Move the lever in the direction of the arrow shown in the figure Important Be careful when removing jammed staples to avoid hurting your fingers and nails 4 Turn the unit upside holding the lever and then take off the staple cartridge from its unit ...

Page 635: ... shown in the figure Important Be careful when removing jammed staples to avoid hurting your fingers 6 Push the staple cartridge in the unit 7 Return the unit to the original position 8 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open ...

Page 636: ...ess the De curl button and then the change will be applied immediately Pressing the Reset button on the control panel cannot change the curling correction mode 1 Check how the output copy is curled 2 Check that the De curl button lights up Note When the machine is turned on the de curl mode is set to Auto When you cancel the Power Saver mode the de curl mode will be set to Auto 3 Press the De curl...

Page 637: ... output orientation It is recommend that this feature be used in Auto mode The Auto mode is entered in the following cases After turning on the machine After canceling the Power Saver mode Upward Curling ON The upward curling can be corrected for all paper If the output paper is curled upward press this button to make it straight Downward Curling ON The downward curling can be corrected for all pa...

Page 638: ...15 Problem Solving 638 Problem Solving 15 ...

Page 639: ... Position Adjustment 665 Adjust Image Transfer 672 Auto Alignment Adjustment Settings 676 Manual Alignment Adjustment 683 Density Uniformity Adjustment Semi Auto Process Using Scanner 692 Density Uniformity Adjustment Manual Process 694 ESC P K Emulation 698 PDF Direct Print 712 DocuWorks Direct Print 714 PCL Emulation 716 HP GL 2 Emulation 723 Notes and Restrictions 741 Passcode Setting for Exten...

Page 640: ...uality adjustment according to the machine condition Original Paper Size The maximum size is 297 x 432 mm A3 11 x 17 for both sheets and books Output Paper Size Paper Tray 1 to 4 Maximum SRA3 320 450 mm 13 18 330 457 mm Minimum A5 Paper Tray 5 Bypass Maximum 13 19 2 330 488 mm Minimum Postcard 100 148 mm Envelope 120 x 235 mm Image loss width Top bottom edges 4 mm or less left and right edges 3 5 ...

Page 641: ...ays 870 sheets 1 140 sheets 250 sheets Bypass tray Optional HCF2 2000 sheets 2000 sheets HCF B1 S 2 000 sheets Maximum paper capacity 5 260 sheets standard HCF2 2 000 sheets HCF B1 S Important When using 80 gsm paper Continuous Copy 9 999 images Note The machine may pause temporarily to perform image stabilization Output Tray Capacity Output tray approximately 500 sheets A4 Important When using th...

Page 642: ...nd right edges 3 5 mm or less Continuous Print Speed Same as the Basic Function Copy Function Important The speed may be reduced due to image quality adjustment The performance may be reduced depending on the paper type Printing Resolution Output resolution 2 400 x 2 400 dpi Data processing resolution 600 x 600 dpi 1 200 x 1 200 dpi PDL Standard PCL5 PCL6 Option Adobe PostScript 3TM Protocol Ether...

Page 643: ...d Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks OS X 10 10 Yosemite Optional Adobe PostScript 3TM driver Microsoft Windows Server 2003 Microsoft Windows Vista Microsoft Windows Server 2008 x86 Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Microsoft Windows Server 2003 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 x64 Microsoft Windows Server 2008 R2...

Page 644: ...ver 2003 Windows Vista Windows Server 2008 x86 Windows 7 Windows 8 Windows 8 1 Windows Server 2003 x64 Windows Vista x64 Windows Server 2008 R2 x64 Windows Server 2012 Windows Server 2012 R2 Windows 7 x64 Mac OS X 10 5 Leopard 10 6 Snow Leopard 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks OS X 10 10 Yosemite 2 Depends on the machine you use 1000BASE T cannot be used To use 1000BASE T eith...

Page 645: ... XML Paper Specification Driver TWAIN Operating System Microsoft Windows Server 2003 Microsoft Windows Vista Microsoft Windows Server 2008 x64 Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Microsoft Windows Server 2003 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 x64 Microsoft Windows Server 2008 R2 x64 Microsoft Windows Server 2012 R2 x64 Microsoft Windows 7 x64 M...

Page 646: ...orks high compressed PDF high compressed XPS Word Excel The Advanced Scan Kit optional is required to use this feature This feature provides convenience for users who want to directly edit texts or images on the document scanned and converted into the Microsoft Office format Note that the strict reproducibility of the texts tables images and pictures of the original document may not be ensured due...

Page 647: ...mmunication line Transmission Mode ITU T G3 Scanning Resolution Standard 8 x 3 85 lines mm 200 x 100 dpi 7 9 x 3 9 dots mm Fine 8 x 7 70 lines mm 200 x 200 dpi 7 9 x 7 9 dots mm Superfine 400dpi 16 x 15 4 lines mm 400 x 400 dpi 15 7 x 15 7 dots mm Superfine 600dpi 600 x 600 dpi 23 6 x 23 6 dots mm Coding Method MH MR MMR JBIG Transmission Speed G3 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 12 0 ...

Page 648: ...Mac OS X driver Mac OS X 10 5 Leopard Mac OS X 10 6 Snow Leopard Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks OS X 10 10 Yosemite Important For information about the latest supported OS s contact our Customer Support Center Document Size A3 B4 A4 Scanning Resolution Same as the fax function Output Format Format TIFF FX Compression method MH MMR JBIG Profile TIFF S TIFF F TIFF J P...

Page 649: ... paper Feeding Speed A4 LEF Monochrome 80 sheets minute A4 1 sided Color 75 sheets minute A4 1 sided Paper Size Maximum 12 x 18 305 x 457 mm A3 Minimum Postcards 148 mm x 210mm Paper Weight 52 to 250 gsm Paper Capacity Approx 500 Sheets A4 Note When using 80 gsm paper Dimensions Width 460 x Depth 393 x Height 184 mm Weight 6 kg Type Output tray x 1 Collate Stack Finisher tray x 1 Collate offset st...

Page 650: ... 8 5 x 14 Legal 11 x 15 8K The 3 holes optional are not available Note The Punch Unit 2 4H CD1 optional or the Punch Unit US 2 3H CD1 optional is required 2 or 4 holes are available when the Punch Unit 2 4H CD1 is installed 2 or 3 holes are available when the Punch Unit US 2 3H CD1 is installed Paper Weight 64 200 gsm Important When using 80 gsm paper Folding Z fold Paper size A3 B4 11 x 17 Paper ...

Page 651: ...m B5 Paper Weight Output tray 64 300 gsm Finisher tray 64 300 gsm Booklet tray 64 220 gsm Stacker Capacity Output tray 500 sheets A4 Finisher tray not stapled A4 1 500 sheets B4 or larger 1 500 sheets Mixed stack 1 300 sheets Finisher tray stapled A4 200 sets or 1 500 sheets B4 or larger 100 sets or 1 500 sheets Mixed stack 1 70 sets or 200 sheets Booklet tray 20 sets 2 1 Larger size paper is stac...

Page 652: ...sm paper Folding Z fold Paper size A3 B4 11 x 17 Paper type 90 gsm or less C fold Paper size B5 Paper weight 90 gsm or less Important The Folder Unit CD1 optional is required to use the folding feature Power Supply Maximum Power Consumption AC 220 240 V 10 0 5 A for both 50 60 Hz 100 W or less This is for the Folder Unit CD1 The another power source is required when the Folder Unit CD1 is installe...

Page 653: ...top of smaller size paper 2 Some papers may not be placed into a tray depending on the paper type Important When using 80 gsm paper Staple Capability 100 sheets 90 gsm or less Important When using paper over A4 or 8 5 x 11 maximum stapled sheets is 65 sheets Depending on the type of paper that is being stapled the stapled nails may be bent Paper Size Maximum A3 11 x 17 Minimum B5 Position 1 place ...

Page 654: ...sing 80 gsm paper Power Supply Power Consumption 220 240V AC 10 1A 110V 10 2A for both 50 60 HZ 3 Maximum Power Consumption 200W Dimensions Weight Width 1 250 x Depth 725 x Height 1 165 mm 175 kg Note This weight includes the staple cartridge Space Requirement Width 2 425 x Depth 804 mm main unit Finisher D2 P with Booklet Maker when D2 Folder Unit is installed when the Middle Size Color UI is ins...

Page 655: ... Weight 29 kg Space Requirement Width 1 574 x Depth 804 mm main unit HCF2 2000 sheets Offset Catch Tray and when the bypass tray is fully extended Paper Size Postcard 100 x 148 mm B5 B5LEF 8 x 10 LEF Letter LetterLEF A4 A4LEF 8 5 x 13 Legal 8 5 x 14 B4 A3 11 x 17 12 x 18 12 6 x 17 7 12 6 x 19 2 13 x 18 13 x 19 When the Post Card Kit is used Paper Weight 64 300 gsm Paper Capacity Number of Trays 2 ...

Page 656: ...iver For more about the setting on the control panel refer to Print Area P 232 For printing the paper size that can be extended to the maximum printable area is 13 x 19 in width direction 12 6 x 19 2 in length direction For copying the paper size that can be extended to the maximum printable area is 303 mm or more in width direction 440 mm or more in length direction The actual printable are may v...

Page 657: ...n ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Serif Symbol Times New Roman Times New Roman Bold Times New Roman Italic Times New Roman Bold Italic ITC Zapf Dingbats GoldSEMM GoldSAMM PDF Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Symbol Times New Roman Times N...

Page 658: ...lic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Book...

Page 659: ...f or staples folded output Finisher D2 P with Booklet Maker Staples or hole punches output It also folds output in half or staples folded output Inserter is installed for loading paper to be used as separators and covers D2 Folder Unit This unit allows to fold in z folded or tri folded output US 2 3 Hole Punch Kit for D2 Finisher 2 3 hole punches output sheets Note This kit is available only when ...

Page 660: ...P Fax feature to the machine Server Fax Kit Adds the Server Fax feature to the machine Copy Management Expansion Kit Prints dates or serial numbers on all the pages of confidential documents to restrict duplication Secure Watermark Kit Allows you to manage security by embedding information in documents to restrict duplication Embedded IC Card Reader A A built in IC Card Reader which can read data ...

Page 661: ...Accounting Kit Allows you to keep track of user accounts via an external authentication server USB Hub Adds a USB port to equip the Memory Card Reader to the machine Wireless LAN Converter A wireless LAN bridge that converts a 10 100 1000BASE T wired LAN machine to a wireless LAN machine Note 1000BASE T is not supported for some models Gigabit Ethernet optional or Secondary Ethernet Kit optional i...

Page 662: ...r Paper type Staple capacity Booklet finishing capacity Plain 64 79 gsm Plain Reload 64 79 gsm Punched 64 79 gsm Recycled 64 79 gsm 50 16 Plain 80 90 gsm Plain Reload 80 90 gsm Punched 80 90 gsm Recycled 80 90 gsm 50 16 Plain 91 105 gsm Plain Reload 91 105 gsm Punched 91 105 gsm Recycled 91 105 gsm 30 7 Heavyweight 106 128 gsm HW Reload 106 128 gsm Hole Punched HW1 106 128 gsm Tab Stock 106 128 gs...

Page 663: ...2 P with Booklet Maker paper whose length and width are more than 216 mm paper whose length or width is more than 297 mm Staple capacity Booklet finishing capacity Staple capacity Booklet finishing capacity Plain 64 79 gsm Plain Reload 64 79 gsm Punched 64 79 gsm Recycled 64 79 gsm 100 20 65 20 Plain 80 90 gsm Plain Reload 80 90 gsm Punched 80 90 gsm Recycled 80 90 gsm 100 20 65 20 Plain 91 105 gs...

Page 664: ...10 Gloss 129 150 gsm Gloss Reload 129 150 gsm 5 10 3 10 Heavyweight Gloss 151 176 gsm HW Gloss Reload 151 176 gsm 5 10 3 10 Heavyweight Gloss 177 220 gsm HW Gloss Reload 177 220 gsm 5 5 3 5 X HW Gloss 221 256 gsm X HW Gloss Reload 221 256 gsm 4 4 2 4 X HW Gloss 257 300 gsm X HW Gloss Reload 257 300 gsm 3 3 3 Paper type Finisher D2 P with Booklet Maker paper whose length and width are 297 mm or les...

Page 665: ...ion mode refer to System Settings Procedure P 128 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Finisher Adjustment 6 Select Adjust Fold Position 7 Select Fold Position Type Setup and then select Change Settings 8 Select Name and select Change Settings 9 Enter the type name and select Save 10 Enter the type name and select Save Not...

Page 666: ...s printed 4 Select Close 5 Check the sample printout measuring the misaligned amount 6 Select Long at Left or Long at Right and enter the value you measured in step 5 in Value A Before Adjustment 7 Select Adjust 8 Select Sample Printout again 9 Select the tray in which you loaded paper and press the Start button The sample printout is printed 10 Select Close 11 Confirm the result of sample printou...

Page 667: ...s 8 Select the state of the fold and staple position of the printout and enter the 2 sheet stack misalignment amount you measured in step 6 in Values A B Before Adjustment 9 Select Save 10 Set Booklet Fold State 15 Sheets in the same way as Booklet Fold State 2 Sheets Note Alignment is adjusted automatically when loading stacks of 2 to 15 sheets Note When loading stacks of other than 2 or 15 sheet...

Page 668: ...r C Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button A sample printout is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Im...

Page 669: ...ome screen Z Fold Position Adjustment 1 Select Z Fold A4 or Z Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button A sample printout is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment...

Page 670: ...ss the Services Home button the screen directly goes back to the Services Home screen Z Fold Half Sheet Position Adjustment 1 Select Z Fold Half Sheet A3 Z Fold Half Sheet B4 Z Fold Half Sheet 11x17 or Z Fold Half Sheet 8K and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button A sample printout is printed 4 Select Close 5 Che...

Page 671: ...le Printout again 9 Select the tray in which you loaded paper and press the Start button The sample printout is printed 10 Select Close 11 Confirm the result of sample printout 12 Adjust the misalignment again if necessary 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under System Settings or Setup and then press the Services Home butto...

Page 672: ...r adjusting the transfer output value in Tray 5 Bypass 2 Press the Log In Out button and enter the System Administration mode For how to enter the System Administration mode refer to System Settings Procedure P 128 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Adjust Image Transfer 6 Select Paper Type 7 Select the paper type you wa...

Page 673: ...endix 16 Making adjustment using Enter Sample Number 1 Select Enter Sample Number and select Print Sample 2 Select the size of the paper which you loaded in Tray 5 Bypass and then select 1 Sided or 2 Sided 3 Press the Start button ...

Page 674: ...e sheets 4 Check the sample printout and write down the number listed on the left 5 to 10 for the row which has the best image transfer Note If you printed on both sides of the paper be sure to write down the number for each side 5 Select Enter Sample Number and enter the numbers you wrote down in the previous step for Side 1 and Side 2 6 Press Adjust The transfer output value set here will be app...

Page 675: ...cify the value without printing a sample printout 1 Select Enter Percentage and specify the adjustment value percentage for Side 1 and Side 2 The current output value is assumed to be 100 Increase the percentage value if image transfer is still poor 2 Press Adjust The transfer output value set here will be applied to subsequent printouts 9 Press Close ...

Page 676: ...e with high precision because using a background sheet and scanning a calibration chart divided by four On the other hand scanning error may occur when using the document feeder because of its structure or the machine condition although the calibration chart is scanned automatically Scanning error could be improved by performing Document Feeder Scan Precision Adjustment Background sheets for the a...

Page 677: ...tively assign the alignment adjustment settings to the multiple paper trays print a calibration chart next print a calibration chart selecting another paper tray Scanning all calibration charts allows you to collectively save each adjustment settings of all the paper trays The printed calibration chart contains encoded information as to from which tray the chart was printed and what number of shee...

Page 678: ...ing the document feeder and to assign the adjustment settings to tray 1 Select Scan Chart with Document Glass on the Auto Alignment Adjustment screen 2 Place a background sheet on the calibration chart and then close the document cover and select Scan Note For the background sheet use the file SIQA_sheet1_11x17 pdf or SIQA_sheet1_A3 pdf that is stored in the Alignment Background Sheet folder on th...

Page 679: ...il a calibration chart is scanned at the correct positions The data which is scanned at the top and bottom portions of each of the front and back sides of a calibration chart four locations in total is used as the 1 time measurement data When scanning multiple calibration charts you can select Start to continuously carry out scanning 4 Select Start Auto Alignment Adjustment starts 5 After finishin...

Page 680: ...f Sheets Note You are recommended to average the variations that you print three and more sheets 5 Select Start The current sample printout is printed If the position of the sample printout is correct a line is printed at a position 15 mm from the edge of the paper If the position of the line on the sample printout is misaligned adjust it Note A dark black patch is printed on the image of side 1 a...

Page 681: ...printout with Sample Printout and check the adjustment results 10 Adjust the alignment again if necessary 11 Select Save until the tray setting screen is displayed 12 Select a tray to assign the alignment adjustment settings and select Save Note If you select Save during Not set tray is selected an error message is displayed on the control panel In this case set the alignment adjustment type selec...

Page 682: ...ation chart so that the top line of a calibration chart overlaps the bottom line of a background sheet Horizontal position Adjust the position of of a background sheet and the position of of a calibration chart as shown below 4 Reposition calibration chart and background sheet to scan the second to fourth locations After scanning has been completed at the correct position in each of the front back...

Page 683: ...d authentication before printing or scanning a calibration chart Manual Alignment Adjustment You can adjust the position of output images on the machine as follows Skew Adjustment Adjust a skewed image Perpendicularity Rhombic Distortion Adjustment Adjust the distortion of an image Scale Adjustment Adjust the size scale of the output image in the paper feed direction X direction and in the vertica...

Page 684: ...e refer to System Settings Procedure P 128 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Alignment Adjustment Note Select to return to the previous screen or to move to the next screen 6 Select Manual Alignment Adjustment 7 Select the alignment adjustment type to set or adjust and then select Change Settings 8 Select Name and then ...

Page 685: ... show the paper feed direction 13 Select Confirm 14 Select Close 15 Check the sample printout and adjust the position if it is misaligned Important When adjusting multiple types of misalignments adjust them in the following order Perpendicularity Adjustment Skew Adjustment Scale Adjustment Print Position Adjustment For more information on each type of adjustment refer to the following sections For...

Page 686: ...an output image faces the paper feed direction set positive number to adjust the perpendicularity of the image distorted like a parallelogram whose right side is located on the upper position and conversely set negative number to adjust the image whose left side is located on the upper position 1 Check the sample printout measuring the amount of squareness misalignment Use the following equation t...

Page 687: ...een the sides 1 and 2 Thus if adjustable amount to the desired direction is not enough in one side adjust the other side Entering a positive or negative value adjusts the squareness as shown below 4 Select Save Skew Adjustment Adjust image skewing tilt extent in 0 1 mm increments for each of sides 1 and 2 Set positive number to rotate the image in a clockwise direction and conversely set negative ...

Page 688: ...ed in step 1 added as the current setting value of Side 1 and Side 2 Note The maximum and minimum values that can be entered and displayed above the entry frame depend on the setting of the machine inside If the tilt extent is not adjusted even after the maximum or minimum value is entered in one side adjust the other side Entering a positive or negative value adjusts the tilt extent as shown belo...

Page 689: ...nment amount image actual measurement length in the Y direction image reference length in the Y direction Y direction scale correction amount 1 scale misalignment amount in the Y direction divided by image reference length in the Y direction 100 Note The reference lengths for a sample printout of A3 or A4 size printed with Sample Printout are as follows 2 Select X Magnification Width or Y Magnific...

Page 690: ...in the vertical direction in relation to the paper feed direction with Y Print Position 1 Check the sample printout measuring the amount of print position misalignment X Print Position Specify a positive value to move the position of the image in the opposite direction of the paper feed direction and a negative value to move the position of the image in the paper feed direction Y Print Position Sp...

Page 691: ...nt setting values of Side 1 and Side 2 of Y Print Position Note X Print Position Specify a positive value to move the position of the image in the opposite direction of the paper feed direction and a negative value to move the position of the image in the paper feed direction Y Print Position Specify a negative value to move the image toward the front of the machine or a positive value to move the...

Page 692: ...ion chart Density Uniformity Adjustment This section describes manual adjustment of the density uniformity 1 Load paper in a tray Note For the paper size select 210mm width x 210mm length or larger 2 Press the Log In Out button and then enter the System Administration mode For how to enter the System Administration mode refer to System Settings Procedure P 128 3 Select Tools on the Services Home s...

Page 693: ...t on the CMYK measurement chart close the document cover and select Start After scanning has been completed remove the chart and blank sheets 12 Place the RGB calibration chart with the print side facing down and the edge of a black mark aligning to the upper side of the document glass 13 Place five or more blank sheets with the same size as for the chart on the RGB measurement chart and select St...

Page 694: ...on mode For how to enter the System Administration mode refer to System Settings Procedure P 128 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Density Uniformity Adjustment Note Select to return to the previous screen or to move to the next screen 6 Select Manual Process 7 Select the tray in which you loaded paper in step 1 and the...

Page 695: ... sample output select the difference level of density from 1 to 9 Level shows there is no adjustment amount between the areas of the sample output Greater level shows greater difference Inboard Outboard According to the sample output adjust the density pattern Select the adjustment amount from 17 to 17 Greater amount shows greater difference Input value Input value Note When the density pattern is...

Page 696: ... IN OUT Lighter Density adjustment amount IN OUT IN OUT IN OUT Lighter IN OUT Darker IN OUT Density adjustment amount Density adjustment amount Lighter Darker Density adjustment amount Darker Density adjustment amount Darker Density adjustment amount Density adjustment amount Lighter Darker Density adjustment amount Density adjustment amount Density adjustment amount IN OUT IN OUT IN OUT ...

Page 697: ...en the emulation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows USB port LPD port IPP port Port9100 port WSD port Note WSD stands for Web Services on Devices Switching between Printer Languages The machine provides the Multi emulation fea...

Page 698: ...e registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are converted into bitmap data temporarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is deleted w...

Page 699: ...pport Center Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E CODE39 CODE128 POSTNET Forms You can use ESC P K to register forms on the machine Up to 64 forms can be registered For more information on registering forms contact our Customer Support Center ESC P K Emulation Settings The following tables show th...

Page 700: ...ous form paper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80 characters 66 rows for continuous form paper 10 x 11 136 characters 72 rows for continuous form paper 15 x 12 and 136 characters 66 rows for continuous form paper ...

Page 701: ...ates the magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder center Note When Without cut sheet feeder left is specified and FF line feed command is received the machine skips the number of lines specified in...

Page 702: ...e area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100 45 210 Note When a continuous form paper is selected for Original Size print result is identical for Preset and Fit to Cut Sheet 18 Variable horizontal magnification 2 Up mode 21 Sets whether to print with the 2 Up or page by page 2 Up is a feature tha...

Page 703: ... and white reducing rough edges and thus seemingly increasing the resolution 0 Off 1 Default On ESCP switch 55 Text quality Sets the Text Quality mode to high quality or draft 0 Default High Quality 1 Draft Important Since the default value is selected for the Text Quality Reduced Characters Character Code Table Page Length and 1 inch Perforation Skip features their settings will not be affected w...

Page 704: ...lt Disabled 1 Enabled For more information on extended commands contact our Customer Support Center 63 Escape sequence character To control an extended command with a text code you must specify an escape sequence the first two bytes of the extended command Enter two characters using the keyboard displayed on the screen Default 0x21 0x7e Form overlay 64 Constantly performs Form Overlay by selecting...

Page 705: ...17 8 5 x 14 8 5 x 13 8 5 x 11 Postcard A3 Long edge 100 70 49 86 60 103 84 78 66 100 Short edge 100 70 48 86 60 94 72 72 72 100 A4 Long edge 143 100 70 123 86 147 120 112 94 48 Short edge 143 100 69 123 86 135 103 103 103 45 A5 Long edge 204 143 100 177 123 210 172 160 135 69 Short edge 207 145 100 178 124 195 149 149 149 65 B4 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 116 81 56 100 7...

Page 706: ...tcard Long edge 100 100 145 100 178 100 100 100 100 100 Short edge 100 100 153 100 190 100 100 100 100 100 15 x 11 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 103 72 50 89 62 97 74 74 74 100 15 x 12 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 95 66 46 81 57 89 68 68 68 100 10 x 11 Long edge 147 103 72 127 89 151 124 115 97 50 Short edge 142 99 68 122 85 133 102 102 102 45 1...

Page 707: ... 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 64 64 64 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 11 Long edge 106 74 51 92 64 100 77 77 77 100 Short e...

Page 708: ... 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 11 Long edge 147 103 72 127 89 151 124 115 97 100 Short edge 133 93 64 115 ...

Page 709: ... 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100 75 52 82 63 63 63 100 Short edge 93 64 100 80 55 96 78 72 61 100 8 5 x 11 Long edge 103 89 100 89 72 97 74 74 74 1...

Page 710: ... on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17 106 94 166 58 8 5 x 14 81 76 136 43 8 5 x 13 81 70 126 43 8 5 x 11 81 58 106 43 Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 95 161 66 B4 97 82 139 56 A4 79 66 113 45 B5 ...

Page 711: ...cter pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17 110 102 170 66 8 5 x 14 85 84 140 51 8 5 x 13 85 78 130 51 8 5 x 11 85 66 110 51 Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper ...

Page 712: ... the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual Output Quantity Layout 2 Sided Printing Paper Size Print Mode Output Color Collate Process Mode Setting Item Item Num...

Page 713: ...n each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a PDF file to be printed Output color 407 Sets whether to print in color or monochrome 0 Default Auto 1 Black The Auto setting automatically determines the out...

Page 714: ... printing DocuWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual Output Quantity Layout 2 Sided Printing Paper Size Print Mode Output Color Collate Setting Item Item Number Value Output quantity 501 Sets the number of copies to be printed 1 99...

Page 715: ... the paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWorks file to be printed Output color 507 Sets whether to print in color or monochrome 0 Default Auto 1 Black The Auto setting automatically determines the output color color or monochrome for eac...

Page 716: ...e emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switch...

Page 717: ...tica Bold Oblique Courier CourierPS Courier Italic CourierPS Oblique Courier Bold CourierPS Bold Courier Bold Italic CourierPS Bold Oblique Letter Gothic SymbolPS Letter Gothic Italic Palatino Roman Letter Gothic Bold Palatino Italic Albertus Medium Palatino Bold Albertus Extra Bold Palatino Bold Italic Clarendon Condensed ITC Bookman Light Coronet ITC Bookman Light Italic Marigold ITC Bookman Dem...

Page 718: ... to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until a complete page of data or a page break command is received For a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does not wait for the auto ej...

Page 719: ...to Auto Only cut sheet can be set 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When Trays 1 to 4 or Tray 6 is selected Paper Size cannot be set The paper size loaded in the specified tray is displayed Note When Trays 1 to 4 or Tray 6 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper Si...

Page 720: ...rigold 35 Arial 36 Arial Italic 37 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Times Bold Italic 50 Helvetica 51 Helvetica Oblique 52 Helvetica Bold 53 Helvetica Bold Oblique 54 CourierPS 55 CourierPS Oblique 56 CourierPS Bold 57 CourierPS Bold Obli...

Page 721: ... 2400 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number set on the control panel is overwritten with the number newly specif...

Page 722: ...fault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0 to 999 9 mm 220 Long edge Print Quanti...

Page 723: ...llows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer language Automatic Switching T...

Page 724: ...refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until a complete page of data or a page break command is received For a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does not wait for the au...

Page 725: ...value is 0 mm HP GL 2 Emulation Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL2 Settings List Items that can be set using the HP GL 2 mode menu are explained in two groups basic settings and extended settings Basic Settings Parameter Item No Value Document size 101 Sets the document size created by a computer 0 A0 1 A1 2 A2 3 A3 4 A4 5 A5 1...

Page 726: ... be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 6 Tray 6 HCF B1 S or HCF2 2000 sheets Important When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper size cannot be set Note When Auto is selected and paper of the same size in the same orientation in multiple trays is loaded paper will be fed in the...

Page 727: ...t Stroke 1 Roman 2 Sans serif Position adjustment 113 Vertical position adjustment Adjusts the hard clip area vertically or horizontally You can set from 250 mm to 250 mm in 1 mm increments 0 Default Does not move the hard clip area 1 250 250 to 1 mm 251 500 1 to 250 mm Important Data outside the printable area is not printed regardless of the adjustment of the print position In addition data move...

Page 728: ...Accordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 731 152 Eject command SP Sets the command that indicates the end of plotting When the command specified here is received plotting is terminated and the paper is output 0 Default OFF 1 ON The default value is ON for SPO and OFF for...

Page 729: ...g is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto scaling is being used 0 99 Default 0 0 to 99 mm Note The setting of the paper margin is valid when Document size is set to Auto 163 Image enhancement Sets whether to perform image enhancement wh...

Page 730: ...width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3 0 to 25 5 mm Note If the image is reduced by concern with the relationship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with resp...

Page 731: ... denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol command the link process is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the density of the 16 pens No 00 to 15 You can set the density from...

Page 732: ... Note The HP GL emulation supports five paper sizes A3 A5 A4 B4 and B5 Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 58248 126...

Page 733: ...1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260 Short side YU Long side Bottom left X Bottom left Y 0 0 XR Height Printable Area Top right X Top right Y Width Physical ...

Page 734: ...d for obtaining the active coordinate area using the area determination mode The default value is Auto 0 Set the paper margin using Paper margin 162 The default value is 0 mm 0 Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Document si...

Page 735: ... coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the ob...

Page 736: ...m size that includes the active coordinates area obtained in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one half the specified pen width to the active coordinates ar...

Page 737: ...sible paper size If A series paper A3 A4 A5 is not loaded in the trays all three sizes A3 A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes among the five sizes A3 B4 A4 B5 and A5 that are actually loaded in the trays become the possible paper size If A3 B4 A4 B5 or A5 paper is not ...

Page 738: ...e aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows The maximum scaling factor is 210 of the advanced hard clip area for each paper size and the minimum sc...

Page 739: ... Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Size Print Area Document Size Paper Size Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 740: ...16 Appendix 740 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 741: ...r will not be turned off immediately after the power is switched off The machine takes approximately 1minute before the light goes out Options To use the machine as a PostScript printer the Adobe PostScript 3 Kit optional is required Installing and Moving the Machine When moving the machine to another location contact our Customer Support Center When the machine is operating do not subject it to s...

Page 742: ...touch Buttons P 151 Assigning to the One Touch Buttons You can change the way how address numbers and stored programs are assigned to the one touch buttons When you have changed the assignment some one touch buttons that were used for address numbers before may be used for stored programs while other one touch buttons that were used for stored programs before may be used for address numbers Be sur...

Page 743: ...d may not be coincident with one another depending on the machine status and settings or the content of the print job The time printed in Force Annotation is the time at which the print job is started inside the machine Stored Programming The following features and operations cannot be registered on a stored program Registration and call of a stored program EP Diagnostic Request System Settings Th...

Page 744: ... and drum cartridges are consumed even when your document is black and white Opening and Closing of the Document Cover during the Power Saver Mode If you open the document cover during the Power Saver mode and then start scanning a document immediately after the machine exits the mode the detection error of a document size may occur In this case enter the document size manually It takes a few seco...

Page 745: ...the buttons However the confirmation message appears and the Error indicator lights up when the machine is activated exits the Power Saver mode while each cover or a paper tray is open After the machine exits the Power Saver mode the value detected before the machine enters the Power Saver mode is displayed or informed as paper tray status and the information on the consumables such as the toner r...

Page 746: ...cleared ID Card Copy The machine does not shift the ID card image to the center of the output in any magnification ratio and image size you specified When the reduced size is specified to copy an ID card the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified Notes and Restrictions on the Use of the Print Feature Outp...

Page 747: ...int via USB Host a USB memory device When the machine is in the Sleep mode your computer does not detect the machine if you connect a USB memory device to the machine Exit the Sleep mode and then connect the USB memory device and send a print job Print Jobs while the Control Panel is being Operated The processing and output speeds of print jobs may slow in the following conditions The control pane...

Page 748: ...r Engine license is required ThinPrint can operate in an IPv4 environment but not in an IPv6 environment Up to three can be connected simultaneously The fourth or above connection requests are stored in the queue Up to 10 connection requests can be stored in the queue If exceeding 10 another connection request is no longer received After preceding connections are terminated the connection requests...

Page 749: ...n Network Scan Driver and Stored File Manager 3 refer to the Readme contained in the Media Software Product Manual Retrieving Files from Folder When Delete Files After Retrieval is set to No the same file can be accessed by multiple clients When Delete Files After Retrieval is set to Yes only one client can access any given file The file that is being imported by a client cannot be seen by other c...

Page 750: ...USB memory device are displayed on the touch screen You cannot delete the files or folders in a USB memory device using the machine To prevent you from removing a USB memory device while it is being accessed an icon showing that the removal of a USB memory device is prohibited appears on the touch screen Be sure to remove a USB memory device from the machine after the message Data has been transfe...

Page 751: ...cally on the list PKI Encryption and PKI Signature of Scan Files Signature using the electronic stamp of DocuWorks is not supported Acrobat Approval is not supported PKI Encryption and PKI Signature of PDF and DocuWorks Documents PKI Public Key Infrastructure encryption of PDF is not available A certificate is not used for password encryption If a message stating that a certificate revocation coul...

Page 752: ...o compress the document than the compression with the optional Advanced Scanner Kit We recommend Advanced Scanner Kit for customers who want to improve the productivity and speed This feature may not achieve the same result as the data compressed by the optional Advanced Scanner Kit Specific Color for PDF or DocuWorks and MRC High Compression for PDF or DocuWorks cannot be used simultaneously You ...

Page 753: ...t is stored in the folder Characters and images are not correctly displayed because they are scaled down from the actual sizes The orientation of an image displayed in thumbnail view depends on which orientation the document was stored in If the power is cut off immediately after a scanned file is stored in a folder or if the hard disk space is insufficient to display thumbnails files in the folde...

Page 754: ...s screen You cannot execute any operation without pressing OK Store to WSD feature requires the scanner driver included as standard in Windows Vista or later Setting items are different from those for the dedicated scanner driver Microsoft Office Format This feature supports Microsoft Word format doc and Microsoft Excel format xls An optional component is required to use this feature For more info...

Page 755: ...nts on a page by page basis each document page is output immediately after the machine finishes receiving it However if the machine receives large data such as an A3 size photo with many halftone levels the machine may not print it even after the machine finishes receiving it In that case press the Stop button or turn the machine off and then on again to have the machine print the document Skip Bl...

Page 756: ...es from being sent to undesired destinations Direct Fax When sending a fax using the Direct Fax feature the recipient name is printed on the Activity Report Confirmation Options Transmission Report Job Undelivered Broadcast Report and Job History Report If you want to print the telephone number or SIP URL instead leave the text box of Name on the print driver screen blank Note that the column of T...

Page 757: ...ultaneously For switching between the features contact your System Administrator Both the Internet Fax and E mail services can be used at the same time The Internet Fax Direct and E mail services can also be used simultaneously The following recipient machines models with the Fax feature can establish a peer to peer communication with the machine for the Internet Fax Direct feature ApeosPort V C77...

Page 758: ...ying an Internet fax profile The Internet fax profile that can be processed varies depending on the machine that the recipient uses When specifying an Internet fax profile confirm whether it can be processed by the recipient s machine When an Internet fax profile not supported by the recipient s machine is specified If the Internet fax profile you specified is not supported by the recipient s mach...

Page 759: ...TP on the Internet Fax enabled machine that faxes are sent to If an e mail was sent by converting it into fax and if it was not delivered successfully to the recipient the e mail that was received originally will be deleted For more information on the Fax Gateway feature refer to 4 Fax About Internet Fax Useful Features Sending Internet Fax to regular fax machines via a relay station in the User G...

Page 760: ...rties unless necessary Preventing Receipt of Unwanted E mail The machine provides a feature that prevents the reception of unwanted e mail sent from third parties By specifying the domains from which e mail can be received you automatically can reject e mail sent from other addresses For information on restricting domains from which e mail can be received refer Domain Filtering P 229 Notes on E ma...

Page 761: ...smissions protocols used for call connection are SIP and for data communication is T 38 Other IP Fax transmissions protocols such as H 323 standard and deemed voice communication method are not supported IP Fax SIP cannot be performed on SSL TLS communication In IP Fax SIP transmissions authentication is performed between the machine and a SIP server The authentication supports the digest authenti...

Page 762: ...all Manager Express that works on routers such as CISCO2801 by Cisco Systems Inc is not supported If you use a SIP server manufactured by Cisco Systems Inc you can specify only IPv4 address character strings of the SIP server on the right side of in SIP User ID Sign in Name If you specify IPv6 address character strings FQDN character strings and SIP domain name character strings the SIP server doe...

Page 763: ...nt using IP masquerade Assigning a global IP address to the machine is not supported Be sure to assign an exclusive e mail account to the machine for POP reception Sharing an e mail account with other users may cause troubles Be sure to set size limitation for sending e mail Although the applicable e mail size may vary depending on the ISP used we recommend that you set a small value Although cont...

Page 764: ...em Administration mode select Tools System Settings E mail Internet Fax Service Settings E mail Control Maximum Total Data Size to configure the setting For more information on setting refer Maximum Total Data Size P 262 Suitable image sizes are as follows Note The sizes described above are applicable when sending e mail The actual size may be different SMTP authentication AUTH GSSAPI only for Ker...

Page 765: ...online help for CentreWare Internet Services users need to have the environment to connect to the internet The communication fee shall be borne by you Set Polling Interval to at least 10 minutes when connecting to ISP Notes and Restrictions on the Interrupt Mode If you press the Interrupt button while printing the machine temporarily stops printing and enters the Interrupt mode Note However if the...

Page 766: ...Internet fax to a regular fax machine Not required Δ Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail Network Scanning Store Send Link and Store to USB Required O Report List Automatic printing of a report list other than a Job History Report Not required X Automatic printing of a Job History Report Not required O Printing of a report list instruc...

Page 767: ...be retrieved from CentreWare Internet Services When you retrieve a file in PDF format from CentreWare Internet Services the PDF file cannot be optimized for Web view Notes and Restrictions when Connecting to Internet or Intranet Internet Intranet Connection Depending on the web server server application proxy server and firewall you may not be able to connect to the Internet or intranet To connect...

Page 768: ...opt Plug ins the User Details Setup Secure Print Sample Set Delayed Print and Print Stored File features are available Print Driver for Mac OS X Mac OS X 10 5 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks and OS X 10 10 Yosemite is supported The Direct Fax feature cannot be used There is neither the feature to adjust image quality nor to save toner There are also some limitat...

Page 769: ...to import from Data Import on Address Book tab When the Authentication feature is used and the characters other than alphanumeric characters are used for the User ID CentreWare Internet Services is not available Notes and Restrictions on Job Flows Job Flows ApeosPort Series Models Only If you transfer fax or Internet fax documents via SMB FTP or E mail the documents will be converted into the stan...

Page 770: ...ook is not reflected on the job flow created To transmit to the changed address you must directly correct the address registered on the job flow Notes and Restrictions on the Security Features Encrypted Communication Encrypting HTTP communication enables you to encrypt communication data for IPP printing SSL encrypted communication The data is encrypted only on the network but send data itself is ...

Page 771: ...fault realm name only when you want to use a different realm name Notes and Restrictions for Using SMB This section describes notes and restrictions to observe when using SMB Configuration on the Machine IP addresses are managed for the entire system Configure the settings only after consulting your network administrator The setting of subnet mask and gateway addresses may be required depending on...

Page 772: ...rned on the data stored on the computer is printed before any jobs instructed subsequently When Receiving Buffer LPD is set to Spool to Hard Disk All print data spooled in the machine hard disk including the data which is being printed is saved In this case when the machine is turned on the data stored on the machine hard disk is printed before any jobs instructed subsequently When Receiving Buffe...

Page 773: ...sion Order no priority of print order occurs between Ethernet 1 and Ethernet 2 The submission status confirmation lpq and cancellation lprm of print jobs from different hosts which have the same IP address are processed as the same host s request Port 9100 receives a print job from single line at one time even when two Ethernet interface lines are used Get IP Address from DHCP of IPv6 DNS Server S...

Page 774: ...formance problems depending on the network settings for example when you attempt to set the machine to prioritize IPv6 in an environment where the Web server is started with IPv4 In a multi prefix environment where multiple IPv6 global addresses are used data transmission from the machine to a device installed on another network may fail In a multi prefix environment where multiple IPv6 global add...

Page 775: ... the addresses may not be recognized as those of the same machine the lpq command for status check and the lprm command for canceling may not be available for LPD print jobs When simultaneously operating IPv4 and IPv6 addresses with the same host When simultaneously operating multiple IPv6 addresses with the same host IPv6 addresses may not be correctly recorded on job logs Use an IPv4 network for...

Page 776: ...tions for enabling the extended function 1 Press the Log In Out button on the control panel 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Note When a passcode is required select Next and enter the System Administrator s passcode 3 Select Tools on the Services Home screen 4 Select Maintenance in Common Service Settings un...

Page 777: ... CentreWare Internet Services Note For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 324 9 Select Embedded Plug ins in Plug in Custom Services Settings under Security from Properties tab 10 Check the Enabled checkbox and click Apply 11 Click Reboot Machine After rebooting the machine the setting will be enabled ...

Page 778: ...ttons The Address Book cannot be used The call destination can be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telepho...

Page 779: ...on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telephone to send tones 4 When the call is connected lift the receiver and start speaking 5 After the call is fin...

Page 780: ... order of priority Transmitting speed dialing 1 Recipient 2 Remote terminal name 3 G3 ID including spaces 4 Tel No When IP Fax SIP is used 4 SIP address 5 Communication mode IP Fax or IP Fax ECM 5 Communication mode EC or G3 SG3 Transmitting when all digits are dialed 1 Remote terminal name 2 G3 ID including spaces 3 Tel No 4 Communication mode EC or G3 SG3 When IP Fax SIP is used 4 SIP address 5 ...

Page 781: ...rinted Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax or IP Fax ECM Contents The information about the communication is indicated See the Note field at the bottom of the report for a list of abbreviations and their definitions Transmitting 1 Remote service 2 ...

Page 782: ...request must be re sent due to a polling reception error Or you must ask a sender to resend the document due to a reception error Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code For more information on lines refer to 2 Product Overview Machine Components Telephone line connectors in the User Guide ...

Page 783: ...Request of the Machine When a check or maintenance is required the machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Alert Notification When a problem occurs the machine performs a self diagnosis and automatically notifies the problem to our Customer Supp...

Page 784: ...on ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed using ECM Fax Gateway Connects the Internet network to regular telephone lines enabling e mail documents to be sent as fax documents to regular fax machines Fax Server A feature that trans...

Page 785: ...mage resolution paper size and other attributes when sending or receiving faxes using Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by the other party s Internet Fax enabled machine Recipient The person or terminal you send a document to Dialing indicates the operation of entering a recipient s te...

Page 786: ...16 Appendix 786 Appendix 16 ...

Page 787: ...tive Name for User ID 305 312 Annotation Create Comments 200 Annotations 195 Annotations Comment Density 198 applicable lines 647 Apply Layout Template to Copy Print Jobs 173 Audio Tones 149 Auditron Mode 304 Auditron Report Copy Jobs 116 Auditron Report Fax Jobs 116 Auditron Report Print Jobs 116 Auditron Report Scan Jobs 116 Auditron Reports 115 Authentication 309 424 authentication feature is d...

Page 788: ...rt Tone 150 Control Panel Select Tone 149 Convert Custom Size to Standard Size 265 Copy Control 196 Copy Defaults 191 Copy Output 195 Copy Reports 110 Copy Service Settings 190 Copy Tab Features Allocation 190 copying a job flow sheet 290 Cover 196 Cover Page 295 Cover Tray 196 Create Authorization Groups 311 Create Job Flow Sheet 281 Create Job Flow Sheet Keyword 290 Create Text String 173 Create...

Page 789: ...pients 263 editing a job flow sheet 290 E mail 340 348 E mail Address 292 300 e mail address of the machine 345 381 E mail Control 261 E mail Encryption 401 E mail Printing 340 E mail Sending When Search Failed 263 E mail Subject 240 E mail Internet Fax Service Settings 261 emulation 644 697 723 emulation mode 697 716 723 725 726 encryption 392 Encryption Key for Confidential Data 186 entering Sys...

Page 790: ...mulation 723 HP GL 2 Logical Printers List 111 HP GL 2 Palette List 111 HP GL 2 Settings List 111 HTTP 322 HTTP Proxy Server Name 211 HTTPS 395 HTTPS Proxy Server Name 212 I IEEE 802 1X Settings 228 Image Enhancement 162 Image Log 176 Image Quality 161 image quality processing 159 image quality trouble 442 Image Rotation 194 Image Rotation Rotation Direction 194 Image Shift 194 Image Transfer Scre...

Page 791: ...oner Alert Tone 150 LPD 334 LPD port 334 LPD Print Queue 235 M Machine Clock Timers 146 machine configuration 108 machine information 107 Machine Password 257 Machine Ready Tone 150 Machine Status 106 machine trouble 437 machine s E mail address 211 Macintosh 331 Manual Receive 121 Manual Redial List Dial Mode 250 Manual Redial List Saved Entries 249 Manual Send 251 Manual Send Receive Default 251...

Page 792: ...aper capacity number of trays 654 655 paper color 157 paper guides 52 59 paper jams 589 Paper Jams in Tray 6 HCF B1 S 595 paper size 649 654 655 Paper Size Settings 179 paper size paper weight 651 653 Paper Supply 191 Paper Tray Attributes 156 Paper Tray Attributes During Loading 157 paper tray capacity 641 Paper Tray Priority 157 Paper Tray Settings 156 paper type 156 Paper Type Mismatch 232 Pape...

Page 793: ...Print User ID 234 printable area 732 Printer Lockout 147 Printer Reports 110 printing a report list 108 printing resolution 640 642 Print On Demand Duration 148 problem solving 435 profile 648 Profile for Broadcast Job 258 protocol 642 648 Protocol to Receive E mail 229 Proxy Server 211 Pseudo Photo Gradation Mode 252 punch 650 652 653 punch scrap container 90 Q Quality File Size 239 Quality File ...

Page 794: ...rmark Background Contrast Secure Wa termark 172 Security Settings 224 Semi Standard Paper 46 send document size 647 648 Send E Mail 380 Serial Number 107 Server Certificate Verification Settings 272 Server Fax 383 Server Name IP address 293 Service Access 300 310 Service Rep Restricted Operation 187 Services Home 152 Services Home Additional Features 152 Setup 279 Shadow Suppression 239 Shadow Sup...

Page 795: ...0 transmission mode 647 Transmission Report 117 163 Transmission Report Job Undelivered 117 transmission resolution 647 Transmission Screen 247 transmission speed 647 transmission time 647 Tray 5 Paper Size Defaults 158 trouble during copying 448 trouble during printing 452 trouble during scanning 464 troubleshooting 436 type 640 642 644 649 651 652 types of authentication 412 U Uncollated Default...

Page 796: ...ication Fails 277 Web Applications Service Setup 272 Web Applications Version 277 Web Browser 277 322 Website 107 weight 641 Windows 7 331 Windows Server 2003 331 Windows Server 2008 331 Windows Vista 331 X Xerox Standard Accounting 304 XPS Print Ticket Processing 235 XPS signature 406 ...

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