Fuji Xerox ApeosPort-V C5580, Administrator'S Manual

Page: 548 / 797

15 Problem Solving
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027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/
MIME signature mail with an S/MIME certificate attached.
027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate attached.
027-713
[Cause] The received e-mail has been discarded because it may have been altered on its
transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-mail again.
027-714 [Cause] The received e-mail has been discarded because the address in its From field is different
from the mail address in the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the sender to send the e-mail
again.
027-715
[Cause] The received S/MIME certificate has not been registered on the machine, or has not
been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change settings to use the S/
MIME certificate on the machine if the S/MIME certificate has already been registered.
027-716 [Cause] The received S/MIME certificate has been discarded because the certificate was
unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME certificate attached.
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions from the DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720 [Cause] Unable to find the server of an application interface destination.
[Remedy] Confirm the DNS server address. Or, check whether the computer on which the
application (ApeosWare Flow Service) is installed has been registered on the DNS server.
027-721 [Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is operating correctly.
027-722
[Cause] The jobs timed out during connection with an application interface destination.
[Remedy] Try processing the job flow again.
027-723 [Cause] Authentication at the application interface destination (ApeosWare Flow Service)
failed.
[Remedy] Confirm the user name and password that is used when creating a job flow.
027-724 [Cause] An application interface destination (ApeosWare Flow Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly,
confirm the log.
027-725
[Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is operating correctly.
If it is operating correctly, confirm the log. If it is not operating, confirm the network
environment.
027-726 [Cause] The status of the application interface destination (ApeosWare Flow Service) is
unknown.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly,
confirm the log.
027-727
[Cause] A parameter is illegal during an application interface.
[Remedy] Try processing the job flow again.
Error Code Cause and Remedy