Error Code
583
Pro
b
lem
So
lv
in
g
15
121-311
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes
the [Smart Card Link Mode] setting to [Type Password] under [Tools] > [Authentication/
Security Settings] > [Authentication] > [User Details Setup]. Change the setting as
required.
121-312
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-313
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-314
121-316
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-325
[Cause]
The machine detects unacceptable combination.
The unacceptable combination are as follows:
Both the USB IC card reader and the EP related equipment are used
[Login to Local Accounts] is set to [Login Type]
[Smart Card or Control Panel Login] is set to [When Smart Card Reader is Connected]
[Remedy] Take one of the following measures:
When both Smart Card and Control Panel Login are not used, the setting of [When
Smart Card Reader is Connected] will be automatically changed to [Smart Card
Login]. No measure is required.
When only the USB IC card reader is connected to the machine and both Smart Card
and Control Panel Login are used, contact our Customer Support Center.
121-327
[Cause]
The machine does not support the connected product.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-333
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Confirm that the device is switched on, and then switch off the machine power, make
sure that the touch screen is blank, and switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
121-334
121-335
121-336
121-337
121-338
[Cause]
An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...