15 Problem Solving
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017-787
[Cause]
An error occurred while processing print data from Google Cloud Print.
[Remedy] Print by a method other than Google Cloud Print.
018-400
[Cause]
Although IPsec is enabled, the IPsec settings are inconsistent.
Although [Authenticated by Preshared Key] is set in [IKE Authentication Method], a
passcode is not set.
Although [Authenticated by Digital Signature] is set in [IKE Authentication Method],
an IPsec certificate is not set.
[Remedy] Remove the inconsistency of the IPsec settings, and enable IPsec again.
When [Authenticated by Preshared Key] is set in [IKE Authentication Method], set the
passcode.
When [Authenticated by Digital Signature] is set in [IKE Authentication Method], set
an IPsec certificate.
018-405
[Cause]
An error occurred during LDAP authentication.
[Remedy] The account is disabled in the active directory of the authentication server, or the access
is set to disabled. Consult your network administrator.
018-406
018-407
[Cause]
The machine detects the identical IPv4 addresses when Ethernet1 and Ethernet2 are
connected to different network and the setting of identical addresses is prohibited.
[Remedy] Set different IP addresses to each Ethernet. When setting the same IP address to each
Ethernet, contact our Customer Support Center.
018-408
[Cause]
The IPv4 address already exists in the network of Ethernet2.
[Remedy] Change the IPv4 address of Ethernet2.
018-409
[Cause]
The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-410
[Cause]
Updating of the IPv4 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-411
[Cause]
Updating of the IPv6 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-412
018-413
[Cause]
The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-414
[Cause]
IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Set the IP address correctly.
018-415
[Cause]
IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Change the [Manually Configured IPv6 Address] on the machine, or the IP address of
IPv6 on the network device, to remove the duplication of addresses.
018-416
[Cause]
The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-500
[Cause]
The certificate does not exist in the authentication server.
[Remedy] Configure the server certificate. Or, cancel authentication.
018-501
[Cause]
Communications with the CA server set in the machine failed.
[Remedy] Check the network connection and the address of the CA server.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...