Fuji Xerox ApeosPort-V C5580, Administrator'S Manual

Page: 476 / 797

15 Problem Solving
476
Pro
b
lem
So
lv
in
g
15
Unable to scan using an IPv6 address
Other problems on IPv6 addresses
Symptom Remedy
When the machine is
configured with only a link-
local address, file transfer fails. Assign a global address to the machine.
When you specify the
computer name on a storage
destination server of the Scan
to PC (SMB) service in an IPv6
environment without a DNS
server, scan data cannot be
transferred. Scan data cannot be transferred with SMB if a destination
server is specified using the computer name. Use the IPv6
format to specify the server.
The machine does not operate
correctly if the Internet Fax
direct destination is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1] In an IPv6 environment, use a DNS server and specify a
destination using a fully qualified domain name (FQDN).
The machine does not operate
correctly if the mail address for
the E-mail service is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1] In an IPv6 environment, use a DNS server and specify an e-mail
address using the FQDN.
Symptom Remedy
Unable to search devices with
IPv6 addresses in UPnP. In an IPv6 environment, use Function Discovery of Web Services
on Devices (WSD).
In an IPv6 network with no
DNS server installed,
authentication fails if an SMB
authentication server is
specified using the computer
name. Directly specify the IPv6 address to specify the computer name
of an authentication server.
When the Web Applications
service such as DocuShare is
used, you cannot correctly
specify the destination URL
using the IPv6 address.
Example:
http://[ipv6:2001:db8::1] In IPv6 environment, use a DNS server and specify a remote
service’s destination URL using the FQDN.
IPv6 addresses are not
correctly recorded on output
job logs. Use an IPv4 network for correct logging.