Image Quality Trouble
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Part of the image
is missing on the
copy.
Is the paper damp?
If the paper is damp, the copy image may be
partially missing or unclear. Replace the
paper with a new one.
Refer to "Loading Paper" (P.48).
Is folded or wrinkled paper
included in the tray?
Remove the unsuitable paper or replace all of
the paper with a new one.
Refer to "Loading Paper" (P.48).
Is the document pasted or
folded?
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
The copy has a
stripe pattern.
Is the enlargement ratio too
large?
Vertical stripes may be printed on the copies
depending on the ratio. Adjust the ratio to
eliminate the stripes.
Refer to "3 Copy" > "Copy" > "Reduce/Enlarge (Making
Enlarged/Reduced Copies)" in the User Guide.
Color shift of color
copies is poor,
resulting in
unsatisfactory
image quality.
Is the color calibration
incorrect?
Execute auto calibration.
Refer to "Executing Calibration" (P.96).
Is the machine set where it is
exposed to direct sunlight?
If the document glass is exposed to strong
light when you turn the machine on or cancel
the Power Saver mode, color shift may occur.
Close the document cover and turn the
machine on, and when the machine becomes
ready to copy or print, turn the machine off
and then on one more time.
Printing is faint.
(smudged,
unclear)
The paper is damp.
Replace the paper with new one.
Refer to "Loading Paper" (P.48).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges (for Customers
Having a Spot Maintenance Contract)" (P.78).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing Toner Cartridges" (P.74).
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges (for Customers
Having a Spot Maintenance Contract)" (P.78).
Symptom
Cause
Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...