Fuji Xerox ApeosPort-V C5580, Administrator'S Manual

Page: 486 / 797

15 Problem Solving
486
Pro
b
lem
So
lv
in
g
15
016-360
016-361
016-362
016-363
016-364
016-365
016-366
016-367
016-368
016-369
016-370
016-371
016-372
016-373
016-374
016-375
016-376
016-377
016-378
016-379
016-380
016-381
016-382 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
016-400 [Cause] The user name or password for 802.1x authentication does not match in the setting of
Ethernet1.
[Remedy] Confirm and correctly enter the user name or password in the setting of Ethernet1. If
the error still is not resolved, check whether the network environment is set correctly.
016-401 [Cause] The 802.1x authentication method cannot be processed in the setting of Ethernet1.
[Remedy] Set the authentication method of the machine to the same method as set for the
authentication server in the setting of Ethernet1.
016-402 [Cause] The authentication connection of Ethernet1 timed out.
[Remedy] Confirm the network connection of Ethernet1 and switch setting of the authentication
device physically connected to the machine via a network, and check whether it is
connected to the machine correctly.
016-403
016-404 [Cause] The root certificate of Ethernet1 did not match.
[Remedy] Confirm the authentication server and store the root certificate of the server certificate
of the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Server Certificate
Verification] of [IEEE 802.1X Settings] for Ethernet1 to [Disabled] on the touch screen.
016-405 [Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
For more information on initializing certificates, refer to "Delete All Certificates/Initialize Settings" (P.168).
016-406 [Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
1) Store an SSL client certificate in the machine to set the SSL client certificate.
2) If an SSL client certificate cannot be set on the machine, select an option other than
[EAP-TLS] in [Authentication Method].
Error Code Cause and Remedy