15 Problem Solving
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021-538
[Cause]
The software upgrade was canceled since the machine was in use at the reserved time.
[Remedy] Check with your system administrators. If the system administrators have not reserved
the update, contact our Customer Support Center.
021-539
[Cause]
The software upgrade was canceled since the machine power was off at the reserved
time.
[Remedy] Check with your system administrators. If the system administrators have not reserved
the update, contact our Customer Support Center.
021-540
[Cause]
The SW upgrade was canceled since the machine power was turned off while
downloading the update file.
[Remedy] If necessary, execute the operation again.
021-541
[Cause]
The SW upgrade cannot be started since an incorrect setting is done to the machine.
[Remedy] Contact our Customer Support Center.
021-542
021-543
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-545
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Confirm the contract period of the EP system. When the error is displayed during the
contract period, contact our Customer Support Center.
021-565
[Cause]
The 3G connection of 3Gnet-BOX is time out.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-566
[Cause]
The 3G connection of 3Gnet-BOX is time out.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-567
[Cause]
An error occurred in the SIM card inserted in 3Gnet-BOX..
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-568
[Cause]
Failure of time synchronization.
[Remedy] Get the time of this machine’s watch correct. If the error still is not resolved, switch off
the machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, contact our Customer Support Center.
021-569
[Cause]
Failure of the USB connection to 3Gnet-BOX.
[Remedy] Make sure that the USB cable of 3Gnet-BOX is connected. If not, connect it correctly. If
the error still is not resolved, switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
021-570
[Cause]
An error occurred in the 3G connection of 3Gnet-BOX and connection is not started.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...