Error Code
503
Pro
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15
016-798
[Cause]
Unable to print a document because the hard disk is not installed.
[Remedy] Install the hard disk, and try printing again. Contact our Customer Support Center.
016-799
[Cause]
An invalid print parameter is included in the print data of the application, or the print
data and the Print Setup settings may not match.
[Remedy] Check the print data of the application and the Print Setup settings, and try printing
again.
017-700
[Cause]
ThinPrint .print connection timed out.
[Remedy] Confirm the connection to the ThinPrint .print.
017-701
[Cause]
An error occurred while connecting to ThinPrint .print.
[Remedy] Confirm the connection to the ThinPrint .print.
017-702
[Cause]
The data sent to ThinPrint .print is invalid.
[Remedy] Confirm the connection to the ThinPrint .print.
017-703
[Cause]
The print data sent from ThinPrint .print exceeded the maximum size of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause]
An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Send the job again.
017-705
017-706
017-707
017-708
[Cause]
ThinPrint.Engine SSL authentication error.
[Remedy] Check the server certificate information (expiry date and address) that is registered to
ThinPrint.Engine.
017-709
[Cause]
An SSL communication error occurred between ThinPrint .print and the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause]
The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
017-714
[Cause]
SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it,
check the port number of the SMTP server. If the error still is not resolved, contact our
Customer Support Center.
017-715
[Cause]
SMTP server SSL server authentication error. The server certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-716
[Cause]
SMTP server SSL server authentication error. It is before the valid period of the server
certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-717
[Cause]
SMTP server SSL server authentication error. The server certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V C5580
Page 14: ...14 ...
Page 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Page 320: ...5 Tools 320 Tools 5 ...
Page 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Page 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Page 638: ...15 Problem Solving 638 Problem Solving 15 ...
Page 786: ...16 Appendix 786 Appendix 16 ...