AltiContact Manager Administration Manual
G-7
Glos
sar
y
N
network
-
A configuration of data processing and/or telecommunication devices
and software connected for information exchange.
network address
-
An identifier for a node, station, or unit of equipment in a
network.
network domain
-
a set of workstations and servers that share a security account
manager database and can be administered as a group. A user with an account in a
particular network domain can log onto and access his or her account from any
system in the domain.
network server
-
networking software that responds to I/O or computes requests
from a client machine. Windows network servers can be implemented either as
server processes or as drivers.
numbering plan
- the method of assigning NNX codes to provide a unique
telephone address for each subscriber, special line, or trunk destination. In
AltiWare, the method of assigning extension numbers and trunk designations to
local premises.
North American Numbering Plan
- also known as
NPA
. Refers to the assignment
and management of the area code system for North America. Administered by
Bellcore, presently being expanded due to high demand for new numbers and
services, requiring new area codes. Numbering sequence being changed from
traditional N 1/0 X area code (center digit a 1 or a 0) to NNX, where N = numbers
1 to 9 and X = any number.
O
offhook
-
refers to a telephone set when the receiver is not resting in the base. This
usually initiates a dial tone from the receiver.
One Number Access
-
a feature of AltiWare that allows users to create a list of
phone numbers that the system can use to track users and connect them with an
incoming call if they are not at their extension desk.
onhook
-
the term used to describe a telephone in the idle state or with the receiver
still resting in the base.
OSI
- Open Systems Interconnection. A software model defined by the
International Standards Organization that standardizes levels of service and types
of interaction for networked computers. The OSI reference model defines seven
layers of computer communication and what each layer is responsible for.
overlap dialing
-
dialing scheme that allows the terminal to omit part of the digits
required to complete a call, while the remaining digits are buffered.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...