Setting Huntgroup Mail Management
15-12
AltiContact Manager Administration Manual
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can
select this check box to enable synchronization for voice mails. See
“Setting E-mail Messaging Options” on page 8-4, and “Setting up an
Exchange Server” on page 26-10.
Setting Email Options
On the General tab, you can set the email options for the huntgroup:
•
Email Name
—the huntgroup’s email name without the @domain.
The default email name is ext
[huntgroup number],
that is, the letters
“ext” followed by the huntgroup number. For example, the default
email name for huntgroup 50000 would be
ext50000
.
•
Retrieve Voice Mail by Email Client
—selected, this sends voice
mail to the user extension as an email attachment. Deselected, voice
mail is retrieved as voice mail.
•
Enable Mail Forwarding
—selected, the user’s email will be
forwarded to the email address you specify in the
Forward Email
Address
box. The address should be a full address, including the
domain (for example,
.).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop down list you can choose to:
—
Delete Messages after Forward
—
Keep the Messages as New
—
Keep Messages as Saved
Further, if you enable mail forwarding, you can use the check boxes
whether you want to
Forward Email
,
Forward Voice Mail
, or both.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...