Getting Around ACM Administrator
AltiContact Manager Administration Manual
4-9
4. Get
ting
Arou
nd
ACM Admin
Call Log View Window
The
Call Log View
window displays the line and trunk traffic history.
Figure 7.
Call Log View window
The window displays, for the last 30 calls, the caller line or number, the
callee, the starting time in 24-hour format and the length of the call. When
the call is from another AltiGen system, the call is displayed as “
Caller
System IP Address-Extension Number
.”
You can select calls and click the
Print button
to print the selected log
entries for the call.
You can click the
Clear
button to clear the window of all data.
IP Trunk Current Traffic Statistics Window
the
IP Trunk Current Traffic Statistics
window displays currently active
calls for IP trunks.
Figure 8.
IP Trunk Current Traffic Statistics window
The packet and byte data that follows is for
data sent or received from other
systems over the public or private IP network
.
•
Location
—the Triton VoIP
board ID:channel ID
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...