Getting Around ACM Administrator
AltiContact Manager Administration Manual
4-11
4. Get
ting
Arou
nd
ACM Admin
The logout option in the
Service
s menu allows the system administrator to
log out of the system. You should always log out after you have completed
the administrative or configuration tasks. This will prevent unauthorized
persons from accessing the AltiContact Manager configuration functions.
AltiContact Manager telephony functions continue to run in the
background on the ACM Administrator.
Changing the Password
Change the password frequently to prevent unauthorized access to the
system. You can change the password only if you’re already logged in.
Select
Change Password
from the
Services
menu to open a Change
Password dialog box. You’ll be prompted to type in and verify the new
password and then click
OK
.
Stopping the AltiGen Switching Service
Normally, when you exit AltiContact Manager, the AltiGen services that
provide the various telephony and data services remain active—they are
needed to run the system, of course. If you need to shut the entire system
down, select the
Shutdown Switching
option from the
Services
menu.
This stops the AltiContact Manager system services, including the
AltiContact Manager application itself. When you re-open AltiContact
Manager, the switching services are reactivated.
This option is available when you are logged in at the AltiContact Manager
system computer; it is
not
available from a remote AltiContact Manager
client.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...