Logging In
4-10
AltiContact Manager Administration Manual
•
Packets Sent
—the number of voice packets sent
•
Packets Received
—the number of voice packets received
•
Bytes Sent
—the total size (in bytes) of all voice packets sent
•
Bytes Received—
the total size (in bytes) of all voice packets received
•
Packets Lost
—the number of voice packets that have been lost due to
prolonged delays, network congestion or routing failure
•
Average Jitter
—displays the average length of delay per voice packet
in milliseconds. This number can be used to measure the quality of
service on the network that connects the source and destination sites.
Under 100 milliseconds is good, while a higher figure indicates a
longer than average delay.
•
Codec
—displays the codec currently used by the IP trunk
Status Bar
The information at the bottom of the window in the
Status Bar
displays
informational and status messages such as status of the operator, disk usage
status, status of external logging, current time, and other data.
Setting the Refresh Interval
The
IP Trunk Current Traffic Statistics
window is updated according to
the
Refresh Interval
configuration. By default, the
Refresh Interval
is set
to refresh the data in the window every 5 seconds. To change the refresh
interval, click the
Refresh Interval
button and use the slide rule to set the
time to an interval to a number of seconds up to one minute. Each tick on
the rule represents 5 seconds. To set the time to 0 is to
turn off refreshing
the data
.
Logging In
To log in and use the AltiContact Manager functions, click the
Login
icon
(the left-most icon in the toolbar) or select
Login…
on the
Services
menu.
You’ll be prompted to enter the password and click
OK
.
To log out, click the
Logout
icon, or select
Logout
from the
Services
menu.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...